Sala Siem Reap Hotel

Hotels
9.5 (2098 reviews)
Angkor National Museum Boulevard, 297, Preah Sihanouk Ave , Siem Reap , KH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Large, comfortable pool
Complimentary daily 1kg laundry
Spacious rooms and frequent upgrades
Excellent value for money
Cons:
Some rooms and bathrooms are dated
Breakfast/à la carte portions inconsistent or sometimes small
On-site food can be pricier than nearby options
Occasional minor room setup delays (e.g., bed separation)

Categories

Cleanliness
9
Consistently praised for cleanliness: daily linen/towel changes and timely laundry service noted; some rooms/bathrooms described as dated but still kept clean.
Service
10
Staff repeatedly described as very kind, attentive and helpful (upgrades, accommodating breakfast-to-go, efficient problem resolution and concierge-like assistance).
Location
9.5
Generally regarded as a good, quiet location slightly away from the main area — convenient (near a large supermarket) and easily reached by tuk-tuk; some guests noted it’s a bit far to walk.
Room Quality
9
Rooms often spacious and comfortable (upgrades to pool-view villas appreciated); however a number of guests mentioned some rooms/furniture are dated and less private than others.
Amenities
10
Strong amenities: large, well-regarded pool, complimentary daily 1kg laundry, late check-out option and generally well-stocked room amenities noted.
Value for Money
10
Multiple comments emphasize excellent value for money (some guests extended stays and described the experience as 'incredible value' and 'feels 5 star').
Food and Beverage
8.5
Mixed feedback: hotel restaurant and weekend buffet (notably congee) praised, but à la carte breakfast portions sometimes small and a few guests found on-site meals relatively pricey or breakfast quality inconsistent.
Overall Experience
10
Overall sentiment very positive — many guests called their stay great, quiet and restful with attentive staff and good facilities; minor issues did not outweigh the strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 17:59

Property Description

Luxurious Accommodations
Sala Siem Reap Hotel offers air-conditioned rooms with elegant Khmer-style designs and modern amenities such as flat-screen TVs and minibars.

Convenient Location
Situated just a short distance from the Angkor National Museum and a quick Tuk Tuk ride to Pub Street and the Night Market, guests can easily explore the best of Siem Reap's attractions.

Relaxation and Dining Options
Guests can unwind by the swimming pool or in the main garden with terraces, and enjoy delicious Khmer and Western cuisine at the in-house restaurant.

Experience the perfect blend of comfort and convenience at Sala Siem Reap Hotel. Book now to enjoy a memorable stay in Siem Reap!

Important information:

Please Note That The Property Offers Free Laundry Service Up To 1 kg/day .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2098 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 10
Value for Money: 10
Food and Beverage: 8.5
Overall Experience: 10
P
Paula • solo_traveller • us
10
We enjoyed our stay. The staff was great, the place clean, the location convenient.
Pros:

Staff was terrific. Very clean rooms.

2026-11-06 • via Nuitee
F
Federico • couple • ar
9
Personal excelente!
Pros:

Voy a empezar diciendo que está mal catalogado en Booking. No se trata de un 5 estrellas. Probablemente sea un 3 estrellas. Superada la sorpresa que solo puedo atribuirle al error mencionado, diré que desde la perspectiva de un 3 estrellas el hotel está muy bien!! Excelente ubicación, y personal superlativo!!

Cons:

Poca iluminación en lobby, y falta algo de mantenimiento

2026-11-06 • via Nuitee
J
Jennifer • solo_traveller • us
6
2026-11-05 • via Nuitee
M
Maciej • extended_group • pl
10
2026-11-03 • via Nuitee
M
Mark • couple • gb
9
Great place to stay, but eat elsewhere
Pros:

Great location. Refreshing pool and friendly staff.

Cons:

Decor in rooms a little tired. Food for breakfast and evening meal was not very good.

2026-11-02 • via Nuitee
I
Iuliia • extended_group • ru
10
Pros:

Маленький уютный отель с хорошей локацией. Кстати, массажистки там 👍. Очень усердный персонал.

2026-11-01 • via Nuitee
(
(L)W • family_with_children • pl
10
Pros:

The front desk lady was simply amazing — kind, patient and always one step ahead. Whatever we asked for, she arranged it smoothly: Angkor tour by car, van to Phnom Penh at a fair price, laundry, massages. Nothing was ever a problem.
Our driver (airport pickup and Angkor day) deserves a medal — attentive, punctual and always watching out for us; he'd spot us from afar and pull up before we even had to look for him.
Comfortable room with a pool-view balcony, quiet, and a perfect location opposite the National Museum, a short tuk-tuk ride to the centre. The Khmer massage after a day of temples was a great finish.

Cons:

Only that we stayed two nights — should have been more.

2026-11-01 • via Nuitee
B
Bahram • solo_traveller • de
1
2026-10-31 • via Nuitee
G
Geevarghese • couple • in
8
2026-10-29 • via Nuitee
S
SANTIAGO • couple • es
10
Nos sentimos como estar en casa
Pros:

El trato del personal desde nuestra llegada hasta el día de salida.
La gastronomía es muy buena y los servicios que ofrece como la lavandería supera las expectativas.

2026-10-27 • via Nuitee
G
Greg • family_with_children • gb
10
2026-10-25 • via Nuitee
D
Dam veasna • couple • kh
4
Regrets
Pros:

Nothing, hotel too old , at night no light , look dark and always ride over the hotel no signage to see this hotel . No lift .

Cons:

Hotel old, room not like it photo . 40$ too expensive . I should back to stay at other hotel I used to stay just 25$ room better than a lot .

2026-10-18 • via Nuitee
K
Karin • solo_traveller • de
10
Pros:

Das Personal war überdurchschnittlich zuvorkommend und hilfsbereit. Meinen herzlichen Dank an alle und besonders an Kim, an der Rezeption.

2026-10-14 • via Nuitee
G
Gina • solo_traveller • ch
10
2026-10-13 • via Nuitee
G
Gabriel • solo_traveller • at
9
Pros:

Frühstück mit der Möglichkeit einer Frühstücksbox, Personal

2026-10-11 • via Nuitee
D
Dawn Tina • solo_traveller • gb
10
Sala Siem Reap 100% the tops for me
Pros:

My experience at Sala Siem Reap was excellent. The staff were exceptional with their hospitality & very friendly. The facilities were excellent.

Cons:

There wasn't anything I disliked. 100% perfection.

2026-10-10 • via Nuitee
S
Sindhu • solo_traveller • in
10
A wonderful stay made truly special by the people ♥️
Pros:

I stayed at Sala Siem Reap as a solo woman traveller, and what made this experience memorable wasn’t just the lovely hotel, comfortable room or excellent location, but the genuinely wonderful people who made me feel so welcome throughout my stay.

A special mention to Kimsong at the front desk, who was exceptionally warm, attentive and helpful. From the little things to the bigger questions, she made everything feel easy and effortless. The other Kim, also at the front desk, was equally lovely, always welcoming and ready to help with a smile. And Theara at the restaurant deserves a special shoutout too. The warmth, conversations and thoughtful service made even the simplest moments feel special. She was so excited to receive me for breakfast every morning and even on the days I was lazy, I’d show up for her and thereby I had a meal sorted for the day. Grateful.

Travelling alone can sometimes mean spending a lot of time in your own company, but these lovely people never once made me feel lonely. Whether it was a friendly conversation, a little help when I needed it, or simply being greeted with genuine warmth, they made the hotel feel less like a place I was staying at and more like a place where I was welcome. That kind of hospitality is rare, and it makes all the difference.

The room was great, comfortable and well maintained, and the laundry service was incredibly convenient, especially as a traveller on a longer trip. The location was another big plus, making it easy to get around Siem Reap and explore the city without any hassle. 10mins by tuk tuk to all the major attractions. Right opp the hotel was the museum that i thoroughly loved. Right next the to hotel is a supermarket. It doesn’t get more convenient.

What I appreciated most was that the hospitality never felt forced or transactional. It felt natural, personal and sincere. It’s one thing for a hotel to get the facilities right, but it’s the people who turn a good stay into a genuinely memorable one.

Cons:

Nothing really but perhaps you can have some bright lights in the room for nights when you need to get makeup done haha.

2026-10-09 • via Nuitee
J
Jodie • extended_group • au
10
Great place to stay
Pros:

Friendly staff and great location

Cons:

Nil

2026-09-19 • via Nuitee
S
Sophany • couple • kh
8
2026-09-19 • via Nuitee
M
Mariane • solo_traveller • ie
10
The loveliest crew! Location and Facilities are very good!!
Pros:

Location is 100%, not too far from all the central activities. 20 mins walk or 5 minutes tuktuk. I loved the location because I really got good sleep!
Facilities are very good and clean!
My number one is the staff! I only got few names including Ms Kim at the reception and MsTheara at the restaurant. Overall, the staff made my stay comfortable, safe and well looked after, especially, the reception crew who always smile the widest!

Another bonus point is, it is beside a big supermarket!

Thank you so much!

Cons:

N/A

2026-09-19 • via Nuitee