Khách Sạn Nhân Đức - Sầm Sơn

Hotels
7.1 (9 reviews)
89 Hồ Xuân Hương , Sầm Sơn , vn

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Strandnähe
Vị trí khá đẹp
Gan bien
Cons:
Unfreundliche Reception
Schmutzige Zimmer
Betrügerische Bewertungen

Categories

Cleanliness
4.52
Multiple mentions of unclean rooms and inadequate housekeeping.
Service
8.52
Receptionist's attempt to mitigate the situation shows some level of service.
Location
9.02
Close proximity to the beach is a positive aspect.
Room Quality
5.53
Rooms described as 'under construction' and poorly maintained.
Amenities
7.53
Basic amenities mentioned; no significant negatives noted.
Value for Money
6.53
Overall value impacted by the poor experience despite some redeeming features.
Food and Beverage
7.53
Not specifically mentioned; assumed standard for this hotel tier.
Overall Experience
7.62
Guest experienced significant issues, negatively impacted their stay at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 08:34

Property Description

Prime Location near Sam Son Beach
Luxurious Amenities for a Comfortable Stay
Adventure and Relaxation Activities Available

Book your stay now at Khách Sạn Nhân Đức - Sầm Sơn for a memorable getaway by the beach with top-notch amenities and exciting activities to enjoy.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 9 reviews
Cleanliness: 4.52
Service: 8.52
Location: 9.02
Room Quality: 5.53
Amenities: 7.53
Value for Money: 6.53
Food and Beverage: 7.53
Overall Experience: 7.62
L
Lutz solo_traveller de
1
Nicht von der Bewertung täuschen lassen!
Pros:

Strandnähe

Cons:

Ich kann die vielen 5 Sterne Bewertungen mit immer nur EINER Bewertung in ihren Accunts nur als gefakte Eigenwerbung deuten.
Einige enttäuschte Besucher bemerkten dies auch schon.

Das Hotel macht schon in der Lobby einen herunter gekommenen Eindruck. Die völlig unfreundliche Reception am Nachmittag bestätigt meinen Vermutung das es hier nicht sehr Kundenfreundlich zugeht.

Mein erstes Zimmer erwies sich als "Baustelle" mit zerbrochener Decke und keine Reinigung und Bettzeug.
Siehe erstes Bild.

Das zweite Zimmer ähnelte dem ersten, war ungereinigt und abgewirtschaftet.
Siehe Bilder.

Ich habe das Hotel dann am Morgen vorzeitig verlassen.
Der Receptionist der Frühschicht versuchte noch den Schaden zu begrenzen und mir ein drittes Zimmer anzubieten was ich aber ablehnte.
Das Hotel hat mir einen Tag Urlaub gekostet und mir die Freude an den An sich schönen Strand genommen.
Mir wurde dann beim vorzeitigen Auschecken die Nacht nicht berechnet.

2025-09-03 via Nuitee
T
Thi Huong Tra family_with_children vn
7
Pros:

Vị trí khá đẹp. Gần biển

Cons:

Muốn bật nước nóng tắm phải gọi nv. Khá bất tiện. Đèn trong phòng bị tối

2025-09-03 via Nuitee
D
DungXam family_with_children vn
8
Pros:

Gan bien

Cons:

Khong sach

2025-08-28 via Nuitee
T
Tran duy family_with_children vn
9
2025-08-22 via Nuitee
N
Nguyen family_with_children vn
9
2025-07-12 via Nuitee
K
Kelvin0603 group ph
8
Very good
2024-12-08 via Nuitee
N
Neil solo traveller nz
6
very shabby, disappointing.
Pros:

I arrived last minute as another hotel booking fell through, this hotel were able to find me a room at short notice. they let me have a room to shower in and leave my bags in while my room was being prepared. also the staff were very helpful and friendly and let me park my motorcycle in the lobby overnight. the hotel is beachfront and just across the road from the great beach. Highlands Coffee right next door.

Cons:

The lobby looks great but the room and especially the bathroom I got (902) was very run down. The bathroom ceiling was stained and had broken tiles, the walls had broken tiles, and the floor had broken tiles and evidence of where a wall had been removed around the shower, also the shower heads themselves were missing the silicon nozzels so the water flow was unpredictable. The bathroom was actually quite disgusting. The towel I was given had two large ripped holes in it. The bed was clean and there were two beds but for some reason there was a bench fixed in place between them which mean you can't walk between the beds. when I first got into the room there was no A/C remote but while I was out it reappeared on the table. There's no wifi in the room either, wifi is only available in the lobby.

2024-11-13 via Nuitee
K
Krishan solo traveller ae
10
Exceptional
Pros:

I was in this hotel, it was amazing, room's are clean and tidy, and the a owners of the hotel are really beautiful people, kind hearted, after i checked out, my taxi came late at 4pm , i was able to stay in my room, till my pick up also the view is amazing. The price range of this 3 star hotel is really cheap. I totally recommend this hotel.

Cons:

I was in this hotel, it was amazing, room's are clean and tidy, and the a owners of the hotel are really beautiful people, kind hearted, after i checked out, my taxi came late at 4pm , i was able to stay in my room, till my pick up also the view is amazing. The price range of this 3 star hotel is really cheap. I totally recommend this hotel.

2024-09-02 via Nuitee
N
Ngoc-minh review category business travellers vn
6
Pleasant
2024-08-25 via Nuitee