City 5 Hotel

Hotels
8.7 (252 reviews)
Rruga Ismail Qemali , Tirana , al

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Limited breakfast options
Room size issues
Lack of certain amenities

Categories

Cleanliness
9.01
Rooms are clean, as indicated in several reviews.
Service
9.28
Staff is very friendly and helpful, mentioned positively in multiple reviews.
Location
9.32
Central location with easy access to attractions, highlighted in numerous reviews.
Room Quality
8.27
Rooms vary in size; some are small or lack certain amenities.
Amenities
8.3
Basic amenities are present but some guests indicated deficiencies like no kettle.
Value for Money
8.76
Good price for the service offered, as noted by several reviewers.
Food and Beverage
7.81
Breakfast options are viewed as limited and needing improvement.
Overall Experience
8.88
Generally positive experiences mentioned, balancing out some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:34

Property Description

Modern Comfort: Enjoy air-conditioned rooms with free WiFi and a private bathroom in the heart of Tirana.

Delicious Dining: Start your day with a buffet, à la carte, or continental breakfast available each morning.

Convenient Location: Explore popular attractions like Skanderbeg Square and Pyramid of Tirana within reach of City 5 Hotel.

Book your stay at City 5 Hotel now and experience the perfect blend of comfort and convenience during your Tirana getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 252 reviews
Cleanliness: 9.01
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.88
A
Alessia couple it
9
Il nostro soggiorno è stato rilassante, piacevole e ben servito.
Pros:

La colazione ci è piaciuta molto, sempre presenti brioches, omelette, toast (tutto fatto al momento) succo, caffè, yogurt, frutta, ecc. Staff disponibile per ogni cosa essendo presente 24H e gentile nell'accontentare i clienti. Ambiente pulito e accogliente, la stanza veniva pulita e sistemata ogni giorno. La posizione dell'albergo perfetta per visitare la città, vicino alle attrazioni più importanti e comoda per fare una pausa a mezza giornata.

Cons:

Purtroppo sono sprovvisti dell'ascensore e per alcuni potrebbe risultare stancante fare continuamente le scale. La camera accogliente, ma leggermente piccola e stretta. Risulta in ogni caso sufficiente se l'obiettivo è visitare la città e i dintorni. Abbiamo avuto una problematica di rumore la prima notte, causata da musica del pub vicino e una seconda notte probabilmente dovuta ad un mal funzionamento del riscaldamento che non ci ha fatto dormire.

2026-01-31 via Nuitee
H
Hannah extended_group gb
10
Ideal location to explore Tirana with exceptional service.
Pros:

Absolutely Outstanding Hospitality – Thank You Griselda and Shuko! ⭐⭐⭐⭐⭐

We had such a wonderful stay at this hotel, and I wanted to especially thank Griselda and Shuko for going above and beyond to make us feel welcome.

From the moment we arrived, they were warm, friendly, and incredibly helpful — nothing was too much trouble. We were esp really grateful for their help on the day of checkout. Their cheerful presence each day made a huge difference to our experience. You can tell they genuinely care about their guests.

It’s rare to come across such thoughtful, kind, and professional service — and because of them, we would return in a heartbeat. If you’re thinking of booking, do it — and if you’re lucky enough to meet Griselda and Shuko, you’re in for a real treat!

2026-01-19 via Nuitee
K
Kevin solo_traveller it
9
2026-01-19 via Nuitee
L
Luigi solo_traveller it
9
Pros:

colazione ottima e abbondante staff gentile

2026-01-19 via Nuitee
K
Koen family_with_children be
9
Excellent stay in the middle of the city.
2026-01-19 via Nuitee
M
Marina couple it
8
Posizione centralissima
Pros:

La posizione è centralissima e permette di spostarsi a Tirana tranquillamente a piedi senza troppi problemi

Cons:

La colazione ha opzioni un po' misere, basterebbe aggiungere una piccola crema alla nocciola in più e magari latte senza lattosio (io da intollerante, purtroppo ho trovato opzioni)

2026-01-19 via Nuitee
K
Kresara couple al
10
Pros:

Stafi shume i sjellshem lokacioni 10/10

2026-01-19 via Nuitee
E
Egor family_with_children by
7
2026-01-16 via Nuitee
P
Paloma extended_group es
8
Buen hotel relación calidad-precio
Pros:

La ubicación, tamaño de la habitación, desayuno bueno.

Cons:

El aire acondicionado calentaba poco para ser invierno.

2026-01-15 via Nuitee
F
Fowler solo_traveller gb
10
Was very clean, staff was friendly, great location, would stay again
2026-01-15 via Nuitee
M
Mattea couple it
9
2026-01-14 via Nuitee
D
Dominik couple pl
10
Pros:

Bardzo smaczne śniadania, dobra kawa

2026-01-04 via Nuitee
M
Mariani solo_traveller it
9
Pros:

Gentilezza e pulizia

2026-01-04 via Nuitee
C
Carmen couple us
7
Everything would have been perfect with heating in the room, it was the only thing I really missed.
Pros:

The location was great, close to bars, cafes, the historic center, and Tirana Park. The breakfast was excellent: coffee, cornettos, cookies, eggs, cheese, and toast. I just wish there had been a bit more variety.

Cons:

The only thing that really disappointed me was that there was no heating in the rooms. It was very cold, sometimes below freezing, and it was awful to go in and lie down. However, to compensate, they had excellent blankets that kept you warm while you slept.

2026-01-02 via Nuitee
O
Oluwseun family_with_children ng
8
Peaceful, friendly environment and nice
Pros:

Everything

Cons:

Nothing

2025-12-31 via Nuitee
S
Sasanelli couple it
7
2025-12-31 via Nuitee
K
Kresara couple al
3
2025-12-26 via Nuitee
L
Laura couple it
9
Pros:

La colazione era abbondante e la posizione ottima, a 10 minuti dalla piazza principale e vicino alla Piramide.
Lo staff molto cordiale, è stata soddisfatta ogni nostra richiesta.

2025-12-17 via Nuitee
S
Sahar solo_traveller il
10
Pros:

Comfortable and central location, nice breakfast

2025-12-10 via Nuitee
D
Davide couple it
10
Una bella scoperta
Pros:

Posizione e staff

Cons:

Da modernizzare gli arredi

2025-12-08 via Nuitee