Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Personnel attentionné
Emplacement magnifique
Cons:
Manque d'activités à la piscine
Service à la piscine un peu lent

Categories

Cleanliness
9.2
Propreté exemplaire. Personnel agréable, poli sans en faire trop.
Service
9.7
Personnel très chaleureux, personnel d’une gentillesse remarquable, équipe attentionnée.
Location
9.2
Magnifique emplacement avec très belle vue sur Grand Anse.
Room Quality
9.2
Chambre impeccable, mobilier et décoration très soignés.
Amenities
8.7
Salle de fitness appréciée, mais manque d'activités dans la piscine.
Value for Money
9.2
En deux mots, excellent séjour.
Food and Beverage
8.7
Petit-déjeuner exceptionnel, mais cuisine parfois variable.
Overall Experience
9.7
Un véritable paradis, un service de grande qualité.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:52

Property Description

Luxurious Spa Facilities and Outdoor Pools

Indulge in relaxation at Palm Hotel & Spa with its spa facilities, including a steam room and whirlpool, and 2 outdoor pools, one of which is heated.

Gastronomic Delights and Scenic Views

Savor the flavors of local cuisine at the hotel's 3 restaurants while enjoying panoramic views of the ocean and Piton Grand’ Anse. The terrace offers a perfect setting for a leisurely drink.

Wellness Retreat and Recreational Activities

Unwind at the health and well-being area with a hammam and spa bath, fitness room, and tropical garden. Engage in various activities like table tennis, mini golf, and billiards.

Book now to experience the ultimate blend of luxury and tranquility at Palm Hotel & Spa in Reunion.

Important information:

Room Type : Villa avec Piscine
Check-in : 16H
Check-out : 12H
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 954 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.7
L
Lemmy couple be
9
2026-06-27 via Nuitee
C
C. Bauer solo_traveller de
7
Sehr schlechtes Preis-Leistung-Verhältnis
Pros:

Die Poolanlage und der Blick waren sehr schön. Das Personal war sehr freundlich.

Cons:

Die Zimmereinrichtung entspricht nicht einem fünf Sterne Hotel. Alles schon in die Jahre gekommen. Der große Spiegel im Bad hatte etliche blinde Flecken. Die Wassertemperatur war nur zwischen heiß und sehr heiß regulierbar.
Das Gym konnte aufgrund von Bauarbeiten nicht genutzt werden. Dies wurde bei der Ankunft nicht mitgeteilt, sondern erst auf Nachfrage. Es gab keinerlei Entschädigung.
Am Frühstücksbuffet waren sehr viele Spatzen. Man hat zwar versucht die meisten Speisen abzudecken, aber leider war dies nicht durchgängig gegeben. Wir haben es als sehr unhygienisch empfunden.

2026-06-27 via Nuitee
B
Brice couple fr
10
2026-06-26 via Nuitee
F
Franz solo_traveller re
7
2026-06-24 via Nuitee
J
Jeremy couple ch
8
Beautiful hotel but not a 5-star experience
Pros:

The hotel is beautiful and offers plenty of sunbeds around its two pools, making it easy to relax without feeling crowded. The food was excellent, both at breakfast and at the beach restaurant, with a good variety and high quality throughout our stay.
The staff were consistently friendly. One of the highlights of the property is its stunning shoreline view, which creates a truly special atmosphere. We also particularly enjoyed the spa, which is spacious, peaceful, and wonderfully quiet, a perfect place to unwind and recharge.

Cons:

Upon arrival, the staff did not provide a complete overview of the hotel’s facilities. As a result, we only discovered on our last day that there was a gym available, which was disappointing. We also found out by ourselves that there was direct access to the beach from the hotel, something that was never mentioned during check-in.
Room cleaning was often carried out quite late, and every night housekeeping came to provide additional room service at 9:00 PM, which felt unnecessarily late. Since the hotel already had access to our restaurant reservations, it should have been possible to schedule housekeeping when we were out of the room.
The soundproofing in the rooms is also below expectations. In addition, the balconies and garden areas lack privacy, as neighboring guests have direct views into them, making these spaces less enjoyable to use.
Overall, while the hotel has many positive aspects, it appears to be slowly showing signs of wear and tear when looking at the details and maintenance standards of a 5 star hotel

2026-06-23 via Nuitee
H
Helene family_with_children fr
9
Pros:

tout

Cons:

rien

2026-06-22 via Nuitee
E
Estelle couple fr
10
Magnifique !
Pros:

Tout ! La propreté, les restaurants sur place, le cadre, les piscines et tous les agencement

2026-06-22 via Nuitee
J
Jonathan couple re
10
2026-06-20 via Nuitee
M
Maxime couple fr
9
2026-06-19 via Nuitee
T
Tahina couple re
10
Plus qu’un hôtel une expérience de qualité à vivre 🧘🏽‍♀️
Pros:

La bonheur humeur du personnel et surtout le cadre reposant

Cons:

De pas avoir pris plus de jours.

2026-06-18 via Nuitee
E
eric couple ch
10
Magnifique
Pros:

Magnifique, personnel super et très professionnel, restaurants de qualités. Bel emplacement.

Cons:

Rien

2026-06-18 via Nuitee
C
Chloé couple re
9
2026-06-17 via Nuitee
C
Charkane couple fr
10
2026-06-16 via Nuitee
F
Florian couple fr
7
On s’attendait à mieux
Pros:

la vue magnifique depuis les terrasses.
La piscine chauffée et le jacuzzi accessible en extérieur.
Les jardins et le côté luxuriant de la végétation.

Cons:

Pas de visite ou explication à l’arrivée.
Un potentiel sur de nombreux aspects non utilisé.
Beaucoup de petit entretien à faire, sinon cela va continuer à se dégrader. (Douche qui rouille, …)
Accès à la plage mal entretenu.

2026-06-16 via Nuitee
L
Laura solo_traveller re
10
Un séjour vraiment merveilleux ! Un hôtel et personnel au top sûrement mon hôtel préféré à la Réunion !
2026-06-16 via Nuitee
G
ghislaine solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-06-15 via Nuitee
Y
Yeng-Seng solo_traveller re
7
Pros:

Le cadre est magnifique, une vue exceptionnelle sur tout grand anse et reposant

Cons:

Les fourmis, elles étaient partout dans la suite

2026-06-14 via Nuitee
A
Andrew solo_traveller fr
10
Un séjour de rêve, je regrette d’y être resté si peu
Pros:

Absolument tout, le personnel au petits soins, quasiment tout est utilisable 24h/24, la vue est fabuleuse, l’emplacement est idéal entre la plage de Grande Anse, les coulées de laves et le piton de la Fournaise, le petit déjeuner est plus que complet, le restaurant est particulièrement bon et copieux et la chambre est spacieuse et très confortable

Cons:

Rien

2026-06-13 via Nuitee
I
Isabelle couple be
10
Pros:

Tout était super

Cons:

Rien

2026-06-13 via Nuitee
J
Jean-Marie solo_traveller re
10
Pros:

Ben tout!

La surprise fut un présent sur le lit pour nos 10 ans de mariage.

Cons:

Rien.

2026-06-12 via Nuitee