Viet Hotel & Spa

Hotels
9.2 (278 reviews)
62 Phố Hàng Bạc , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Outdated facilities
Inconvenient vehicle access

Categories

Cleanliness
8.41
Some negative feedback about outdated facilities and issues with room maintenance.
Service
9.88
The staff, especially Mr. Linn, received high praise for their friendliness and helpfulness.
Location
9.42
Good location in the center, though some noted it was hard for vehicles to navigate.
Room Quality
8.37
Rooms were clean and cozy, but some issues with facilities being outdated.
Amenities
9.4
Excellent amenities such as a spa and tour arrangements received positive comments.
Value for Money
9.36
Great value considering the service and included breakfast.
Food and Beverage
9.41
Breakfast was described as delicious with a great variety.
Overall Experience
9.38
Overall experience highlighted as wonderful with a recommendation for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:27

Property Description

Luxurious Rooms and Amenities
Indulge in our air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. Relax in comfort with plush bed linen and towels provided.

Concierge Service and Tour Desk
Our dedicated staff are at your service to ensure a seamless stay, offering assistance with tour bookings and currency exchange.

Prime Location and Nearby Attractions
Enjoy the convenience of being close to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake. Explore the charm of Hanoi Old City Gate just a stone's throw away.

Book now to experience luxury and convenience at Viet Hotel & Spa in Hanoi!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 278 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.38
Y
Yann extended_group fr
10
2025-10-24 via Nuitee
M
Minyoung couple kr
10
Pros:

위치가 좋아요. 스탭이 매우 친절해요. 특히 매니저인 Mr. Linn님이 매우 친절하게 잘해주셨어요.

2025-10-23 via Nuitee
M
Mori Semnani couple us
9
2025-10-23 via Nuitee
J
Jonathan couple fr
10
Pros:

Très bon accueil, personnel au petit soin, bonne literie, bon petit déjeuner et très bien placé dans le centre ! Nous sommes revenus 2x durant notre séjour au Vietnam !

Cons:

Rien

2025-10-23 via Nuitee
N
Nadia family_with_children ca
7
Very outdated hotel with kind staff at the crowded old quarters
Pros:

Staff were very polite and helpful

Cons:

Facility was old and outdated. The door key, safe, toilet paper holder and so many other things were not working.The area outside hotel was very crowded

2025-10-22 via Nuitee
family_with_children us
9
The manager, Mr. Linn, and the staff made us feel we were at home.
Pros:

The manager and the staff were very friendly and always helpful. The location was lively. Breakfasts were excellent, with omelets made to order, etc.

Cons:

While the location was lively, it was inconvenient for vehicles to enter and exit. A safe deposit box was provided, but it was portable (!) rather than fastened anywhere, making it useless as a way to secure valuables.

2025-10-22 via Nuitee
C
César couple es
10
2025-10-22 via Nuitee
R
Raminder solo_traveller nz
10
Thank you Mr Linn for everything !!!
Pros:

I had an absolutely wonderful experience staying at Viet Hotel. From the very first moment I arrived, I was warmly welcomed by the friendly and attentive staff who always went above and beyond to make sure I felt comfortable. The room was clean, cozy, and well-equipped — a perfect place to relax after a long day exploring. The laundry service was fast and efficient, and the spa was amazing – peaceful atmosphere, professional therapists, and a truly relaxing experience. Breakfast was delicious with a great variety of both Asian and Western dishes; I especially loved the Vietnamese pho and the strong coffee!

What impressed me the most was the tour arrangement service right at the hotel. Thanks to Mr. Linn, who was incredibly kind and helpful, I was able to book several wonderful trips at very reasonable prices – to Ha Long Bay, Sapa, Ninh Binh, and Ha Giang. Every tour was well organized, with punctual transfers, comfortable transportation, professional guides, and excellent service throughout.

🛥️ Ha Long Bay was breathtaking – the overnight cruise, sunset on the deck, and fresh seafood were unforgettable.

🏞️ Sapa offered stunning terraced rice fields, cool weather, and warm-hearted local people.

🚣 Ninh Binh felt like a dream – peaceful rivers, limestone mountains, and a calm countryside vibe.

🏍️ Ha Giang was absolutely majestic with its winding mountain roads and untouched beauty.

Each journey was a special memory, and I’m deeply grateful to Mr. Linn for his care and perfect arrangements. He made my trip across northern Vietnam smooth, joyful, and full of unforgettable moments.

If you’re looking for a great place to stay in Hanoi with friendly staff, tasty breakfast, relaxing spa, convenient laundry, and especially amazing tours at the best prices, I wholeheartedly recommend Viet Hotel. It’s not just a hotel – it’s the perfect starting point for exploring the beauty of Vietnam.

2025-10-22 via Nuitee
Z
Zahn family_with_children ch
8
Pros:

Personnel très agréable, bien situé, calme.

2025-10-21 via Nuitee
B
Brice couple fr
8
Pros:

- Superbe accueil, l'équipe est superbe et disponible, de très bons conseils sur les activités à faire à proximité de l'hôtel/ dans Hanoi

2025-10-21 via Nuitee
O
O+K solo_traveller si
10
Highly recommended place to stay for a short visit or a longer period.
Pros:

Excellent place to stay in the centre of the city. Staff is very friendly and helpful. Nice and clean facilities. Good breakfast included in the price of the room. Wi-fi working with no problems.
Overall a great experience. Would recommend.

Cons:

/

2025-10-21 via Nuitee
C
Corentin solo_traveller fr
10
Parfait
Pros:

Le personnel a été très arrangeant et accueillant ! Notamment Mr. linn. Very great person. L’endroit est très propre et calme malgré le bruit environnant. Petit dej très bien. Très bon rapport qualité/prix
Nous avons booke un tour et tout était très bien organisé

Cons:

Rien

2025-10-20 via Nuitee
K
Kätchen extended_group hu
10
Lovely people
Pros:

The staff! They were super nice even when we were tired and they try to acomodate everytjing for us with a big smile! Its not fancy at all but it makes it a luxury because of the people there

Cons:

Nothing

2025-10-20 via Nuitee
L
Ludovic solo_traveller fr
10
2025-10-20 via Nuitee
L
Leigh solo_traveller au
10
2025-10-19 via Nuitee
L
Léna solo_traveller fr
8
Bonne localisation et chambre confortable
Pros:

L'hôtel est très bien situé en centre ville (mais cela implique donc plus de bruit bien sûr, parfois tard la nuit).
La chambre est confortable et j'ai eu la chance d'en avoir une lumineuse.
Le personnel est très gentil

Cons:

La fontaine à eau n'était pas propre et l'eau froide sortait parfois tiède ce qui peut être inquiétant pour tout ce qui est relatif aux intoxications, bactéries etc.
Je l'ai fait remarqué, le réceptacle rempli d'eau et de poussière / moisissure a donc été vidé dans la journée mais le reste de la fontaine n'a malheureusement pas été nettoyé

2025-10-19 via Nuitee
G
Grayson solo_traveller ca
10
Pros:

Fantastic staff, Mr Linn was especially helpful and very kind. Really good breakfast, overall positive experience

Cons:

Busy street

2025-10-18 via Nuitee
M
Maria couple de
10
Pros:

Very helpful staff, excellent service given by Mr Linn

2025-10-18 via Nuitee
F
Flavia couple it
10
2025-10-18 via Nuitee
F
Flavia couple it
10
Pros:

La posizione molto centrale è vicino a tutto. Lo staff,soprattutto Linn molto disponibile e gentile! Consiglio a tutti!!!

2025-10-18 via Nuitee