Swing & Pillows - KL Kuchai Lama

Hotels
7.3 (344 reviews)
48, JALAN 10, 116B, Jalan Kuchai Lama, Kuchai Entrepreneurs Park , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Dirty room and bathroom
Noise issues
Parking hassles

Categories

Cleanliness
5.76
Negative experiences noted with dirty bathrooms, leaking sinks, and dusty surfaces.
Service
8.23
Staff praised for their helpfulness and friendliness, despite some service issues.
Location
8.77
Conveniently located with good access to food and attractions.
Room Quality
6.22
Concerns regarding noise levels, air conditioning issues, and some discomfort reported.
Amenities
6.75
Basic amenities available; however, some equipment like the TV remote was not functional.
Value for Money
7.21
Adequate for a budget hotel but with significant room for improvement in service and maintenance.
Food and Beverage
7.76
Positive mentions of nearby food options, but no on-site dining experiences noted.
Overall Experience
7.73
Guests had mixed experiences, with excellent moments overshadowed by major issues in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:24

Property Description

Convenient Location

Situated in the vibrant Mid Valley district, Swing & Pillows - KL Kuchai Lama offers easy access to popular landmarks such as Axiata Arena, Thean Hou Temple, and KL Sentral.

Modern Amenities

Enjoy 2-star comfort with complimentary WiFi in all rooms. The property is non-smoking for a refreshing stay.

Nearby Attractions

Explore nearby attractions like Berjaya Times Square and Starhill Gallery, just a short distance away. The hotel is conveniently located 5.6 km from the bustling Mid Valley Megamall.

Book your stay at Swing & Pillows - KL Kuchai Lama for a memorable experience in Kuala Lumpur.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MYR 2 per hour.

Location

Guest Reviews

7.3
Based on 344 reviews
Cleanliness: 5.76
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.73
S
Sathish • extended_group • in
7
2026-01-27 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-01-26 • via Nuitee
A
Ahmad • family_with_children • my
10
Pros:

Everything Was Okay
The staff were alright Rayhan, Ishraq, Khurram was nice
Lots of shops around the hotel
Will stay again...

2026-01-23 • via Nuitee
Z
Zaed • solo_traveller • my
10
2026-01-19 • via Nuitee
Z
Zaed • solo_traveller • my
10
I always stay at this hotel, clean, good internet connection, staff are friendly and supportive
Pros:

Cleanses and staffs are amazing

Cons:

Nothing

2026-01-19 • via Nuitee
A
Aleena • solo_traveller • pk
10
It was excellent and comfortable.
Pros:

It was a wonderful experience living there. Staff was friendly, took care of me. Definitely gonna come again. My room was so comfortable, clean and had basic necessities. So happy with thr hotel.

Cons:

Nothing everything was upto mark.

2026-01-19 • via Nuitee
N
Noorhafizunisa • solo_traveller • my
9
2026-01-19 • via Nuitee
Z
Zaed • solo_traveller • my
10
2026-01-19 • via Nuitee
A
Aishah • couple • my
5
2026-01-15 • via Nuitee
R
ROHANI • family_with_children • my
10
Pros:

Love it, love staff too
Thanks to mr rayhan very friendly too us

2026-01-11 • via Nuitee
R
RIZAL • couple • my
10
Pros:

Great Stay. Rayhan and Ishak help me very well with my stay. Clean room and yes i am happy.

2026-01-11 • via Nuitee
W
W K • family_with_children • my
8
2026-01-09 • via Nuitee
I
Ismail • family_with_children • mv
5
2026-01-05 • via Nuitee
M
Milla__Nathan • family_with_children • sg
5
Pros:

The location was convenient

Cons:

First of all, the room i have booked for 2 adult.
The towel they provided only 1. When i requested to get another, the reason they give is couldn't acceptable. ( the hotel are fully booked, dont have extra towel) and there is no floor mats too.
I really disappointed.

2026-01-04 • via Nuitee
S
Shan • solo_traveller • my
10
Cons:

Very nice and clean. Easy to check in , staff is friendly having confidence knowledge , many bars , thanks team khurram , rehan and ishraq.

2026-01-04 • via Nuitee
V
Voon • family_with_children • my
10
Amazing
Pros:

Friendly , Amazing & Great Customer Services

Highly Recommended

Thank U Staff Swing & Pillow Kuchai Lama

2026-01-01 • via Nuitee
S
Shan • solo_traveller • my
10
Pros:

Very good staff friendy behavir felt like our home

2026-01-01 • via Nuitee
S
Syamim • family_with_children • my
7
Pros:

The staff and the location is great. Plenty of parking. Room is decent. Enjoyable. Close to a lot of restaurants.

Cons:

Towels had stains and the showerhead holder is not adjustable. You need to take it off the holder and hold it yourself. The door is a bit hard to close, you need to use a bit of force to close it.

2025-12-29 • via Nuitee
V
Vinoch • couple • lk
8
Pros:

Thanks to Mr khurram rehan and ishraq. Easy and smooth check in clean rooms nice location

2025-12-28 • via Nuitee
R
Rajendran • family_with_children • my
1
Bad service hotel
Pros:

Nothing

Cons:

Wasting money. At night can't sleep screaming sound from next room. Staff not friendly. Tv spoil and when I do inquiry the staff say what do I expect in budget hotel

2025-12-28 • via Nuitee