ying-Dōgenzaka, Shibuya City,307

Hotels
8.5 (12 reviews)
2-chōme-20-26 Dōgenzaka, , Tokyo , jp

Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Clean apartment as described
Cons:
Cigarette smell
Maintenance issues

Categories

Cleanliness
7.96
The bedroom looked nice and clean, but there was a cigarette smell and the toilet-paper holder was broken.
Service
9.43
Standard service quality for this hotel tier, though the host did not address complaints effectively.
Location
9.47
Location was great, close to everything!
Room Quality
7.42
The room quality was affected by the cigarette smell and maintenance issues.
Amenities
7.45
Should provide drying cloth racks and laundry detergent for better convenience.
Value for Money
8.41
Considering location and the overall experience, the value for money is reasonable.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
A mixed experience; positive aspects in location and service, but cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:53

Property Description

Modern Amenities

Experience a comfortable stay with free WiFi and a washing machine in the heart of Tokyo's vibrant Shibuya district.

Convenient Location

Explore popular attractions like Shibuya Station, Shibuya Scramble Crossing, and Hachiko Statue, all just a short distance away.

Comfortable Living Space

Relax in the air-conditioned one-bedroom aparthotel with cozy interiors and essential amenities for a pleasant stay.

Book now for a memorable Tokyo getaway at this conveniently located property near Shibuya Center-gai Shopping Street!

Important information:

This property will not accommodate hen, stag or similar parties.
If you cause damage to the property during your stay, you could be asked to pay up to JPY 15000 after check-out, according to this property's Damage Policy.

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 12 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
C
Chris family_with_children au
10
2025-07-25 via Nuitee
D
devi couple id
8
Great
Pros:

Location was great.
Place is nice and clean, looks exactly like in the picture.

Cons:

Should provide drying cloth rack. Its troublesome to use the public dryer.
Should also provide laundry detergent.

2025-07-24 via Nuitee
R
Richard family_with_children us
1
Cigarette smell drove us away
Pros:

The bedroom portion of the apartment looked nice, clean and neat, as it did in the photos online. The AC worked well.

Cons:

The room smelled like cigarette smoke, and we were unable to air it out sufficiently for us to unpack and stay there. The toilet-paper holder had fallen off the wall and was left on a shelf. It fell off again when I tried to put it back. There were electrical cords strung across the sink in the kitchen area. When I informed the host of the situation, nothing was offered other than an apology blaming whoever stayed there before us. We informed the host we would not stay, and we booked a hotel elsewhere in Tokyo that same night. Later, the host (who writes from a different time zone) seemed to deny the cigarette usage (in Japanese), and he sent a photo of someone else's luggage in the space seeming to falsely accuse us of staying in the room. He must have a camera in the space. We never asked for our money back, but he said he would not refund anything. This is the worst experience we have ever had with a booking.com or other apartment.

2025-07-18 via Nuitee
E
Eric family_with_children us
10
Good stay!
Pros:

Location was great, close to everything!

Cons:

The beds were hard.

2025-07-08 via Nuitee
T
Tomoko family_with_children nl
7
Pros:

De locatie

Cons:

De televisie deed het niet, de afval verzamelplek was vies

2025-07-02 via Nuitee
J
Jesse with friends au
9
Superb
2025-06-16 via Nuitee
J
Jess family with young children au
10
Our family had a very pleasurable stay here - highly recommend.
Pros:

It was so close to where we wanted to be. The facilities were great - comfortable bed - great host.

Cons:

Nothing I can think of.

2025-05-21 via Nuitee
M
Makael group ca
10
Exceptional
2025-05-05 via Nuitee
K
Kenny family with young children sg
9
Superb
2025-03-30 via Nuitee
A
Abdullah family with young children my
10
Exceptional
2025-02-08 via Nuitee
S
Shu-yu family with young children tw
9
The room was clean and the location was convenient. There are some uphills and a few steps to overcome but it was just a
Pros:

Clean and convenient.

2025-01-24 via Nuitee
K
Krishan with friends au
9
Great little apartment in central Shibuya!
Pros:

Location to Shibuya is exceptional. Clean, good communication with owner (even though no face to face contact needed). Good aircon

Cons:

Impossible to cook anything due to tiny kitchen. But we ate out mostly so wasn't an issue. Pillows were like rocks. Be prepared for late night outside noise esp due to location proximity to bars etc

2025-01-21 via Nuitee