Elegant Suites - CN Tower & Lake View

unit had well equipped kitchen (with only 1 wineglass and 3 dinner plates), TV and internet service vey good, and laundry, bed comfortable. Rest was shabby and poorly maintained: bangs on the walls and bedroom doors, paint chips, badly marked fibre board cupboards in bathroom, mold on bathtub trim, stained bathroom floor, worn sofa cushions, hot water in shower took ages to come. Staff contact was very good and helpful. Checkout was smooth. We were on 38th floor but elevator service was very good.

Location was perfect and I had views of the CN Tower and the lake. Will definitely stay here again.

While being in a great area, the apartment itself leaves more to be desired. Holes in walls and ceiling, doors not working properly, poor amenities.
Most importantly we had no hot water in the last 2 days our our stay!
Being relatively responsive before the stay, the stuff completely ignored any messages after.
Definitely won't recommend.

Great communication and the location just can’t be beat. Overlooking the Rogers Centre and CN tower, with a view of the water. Walkable to all sorts of things ! Condo was perfect for our needs !

Great location

Nice secure location. Marred by loose or broken lighting or towel rack fixtures, bathroom door which closed but then got jammed, beds with broken springs, limited bath soap, alarms that came on two nights in a row. Hidden charges. In short it is overpriced!

We had an amazing weekend in Toronto! The apartment was in a great location, very clean, and exactly as described. The host was outstanding – always quick to respond and very helpful. Everything was exceptional, and we truly enjoyed our stay. Highly recommended!

Great location! Communication was fast and pleasant.

Has to go by a lot of différent contact to check in .

Overall pretty average. Considering cost it’s a decent stay, but the building isn’t anything special. During one night of our stay the fire alarm went off 4-5 times over a span of 4 hours. The water in the unit doesn’t get very cold either and no bottled water was supplied. Another issue is the elevator in the building, according to other residents usually only one elevator of the two elevators is operating and the building refuses to fix the broken one. Wait times for the elevator are long. The building is great for location though, Rogers Center is only a couple minute walk, as well as Scotiabank Arena and Union Station is a 5-10 minute walk. Decent sized unit for guests but poor build quality, doors don’t seem to latch and lock and everything in our unit looked to be slopped together last second.

Great view, well secured building, walkable area.

Reading reviews is probably best prior to booking because it would’ve helped me making the decision over booking at a hotel in the area. Our experience wasn’t terrible but also not great experience. The booking was non-refundable and I knew with Blue Jays & a concert that it would be difficult to get another booking elsewhere to accommodate our family. Just 2 days before our trip, I received a message asking if I would be willing to move locations from the initial booking due to a plumbing issues, at this point I felt like we had no other choice especially if the property was non-refundable. I asked for an earlier check-in since I’ve already paid & it’s not considered “a hotel”, I figured there’d be some compromise. We had a hard time finding the new building location & the check-in process. There’s no access to the pool or fitness centre, 1 elevator was out which caused 10-15 min delay in travel time all 4 days of the trip. Early check-in was an extra $100, the unit felt un-clean, dishes, some pans were still dirty so we didn’t bother cooking. I ended up vacuuming, mopping, & sanitizing. The quality of the new property rental was very poor based on the initial rental/booking photos, the views were different. The walls were patched up, floors dirty & a few tiles were broken, the main bedroom mattress was broken & uncomfortable. I was reminded not to approach security or ask any questions, it felt sketchy. I usually stick to the hotels bookings & won’t make this mistake again

Globally, it was functional, pretty by its location and thats it. On pictures, it looked amazing but inside of it, bath wasn’t working, towel handle was broken, arm of the sofa was broken, sink was leaking, etc. plus, it seemed like i had to reach out for basic information of the renting (ie, the wifi code, the checkout instructions, etc).

Access to the all the main attractions by walking distance.

First off. I did not stay at this property. The day before arrival, the host company (Guestic), contacted me and indicated there was a supposed plumbing problem at the property and asked that I stay at another property. I said yes since it was last minute and was unlikely to find suitable accommodations on such late notice. The check in at the other property was a disaster. The code they provided us to obtain the key from à lockbox did not work. Had to call them and the lady on the phone did not know why. So ahe indicates ahe woukd have someone call me back

Very comfortable home and nice view. Customer service excellent and friendly!

Great locations

The unit was really good. Convenient location, good view.
Though staff were not really flexible for checkin and checkout time.

Everything was amazing simple to check in everything is sent before entering. Down side is the windows were really hard to close and there was some loose knobs on the bathrooms sink. The locks function was not working keeping the door unlocked. The pool was only accessible for the people who paid for 28 days ! that’s 32000 dollars. Or else , view was magnificent service was amazing. recommend for trips to toronto

The elevators are extremely slow, you can’t use the pool not very family friendly