Swing & Pillows - Central Market Kuala Lumpur

Hotels
7.4 (468 reviews)
No 23 Jalan Tun Perak , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Excellent service
Good location
Cons:
Noisy rooms
Cleanliness issues

Categories

Cleanliness
6.23
Multiple reviews indicate issues with cleanliness, including dirtiness and maintenance problems.
Service
9.2
Consistent praise for the friendly and helpful staff, specifically Ms. Puspa.
Location
8.24
Good location near metro and public transport, but noisy due to proximity to the tracks.
Room Quality
5.69
Rooms reported as worn down, noisy, and some maintenance issues noted.
Amenities
7.22
Basic amenities provided, but shower and room features need improvement.
Value for Money
8.18
Offers good value considering its price and location, despite some issues.
Food and Beverage
7.23
No specific comments, but typical hotel offerings expected.
Overall Experience
7.2
Mixed reviews with good service but several complaints about the room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:55

Property Description

Convenient Location:
Located just 1.7 km from Islamic Arts Museum Malaysia, our 2-star hotel provides easy access to major attractions like Berjaya Times Square and Pavilion Kuala Lumpur.

Non-Smoking Property:
Enjoy a comfortable stay at our non-smoking hotel, set 1.8 km from Bank Negara Malaysia Museum and Art Gallery for a peaceful atmosphere.

Nearby Landmarks:
Explore Starhill Gallery and Petronas Twin Towers, both within 3 km from the hotel, offering you a convenient sightseeing experience.

Ready to experience Kuala Lumpur's charm? Book your stay at Swing & Pillows - KL Masjid Jamek now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 468 reviews
Cleanliness: 6.23
Service: 9.2
Location: 8.24
Room Quality: 5.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 7.2
A
Aleif couple my
1
2026-05-08 via Nuitee
D
Danish couple my
7
Pros:

the strategic location and the price is reasonable

Cons:

the noise of monorail

2026-05-07 via Nuitee
R
Rise & Shine family_with_children gm
5
2026-05-07 via Nuitee
S
Selma family_with_children fr
1
A fuir !!
Pros:

Rien !

Cons:

A fuir !! C’est très très sal et ils m’ont volé 200€ dans mon sac à dos dans mon porte feuille alors qu’on avait laissé nos bagages sous leur responsabilité ! Et ils rentrent dans les chambres fouille vos affaires quand vous êtes pas laissé nos bagages !!
Rendez moi mes 200€.

L’eau coule froide aucune eau chaud, crotte de souris ou rat dans un des lit, des cafards et des pinces oreilles circulent dans la chambre et ça sent vraiment la moisissure et l’humidité je déconseille très fortement.

2026-04-27 via Nuitee
N
Natasha solo_traveller my
5
Good place to crash considering the location , but can do better in term of room cleanliness
Pros:

The staff are friendly and helpful

Cons:

It's a mess . The my door room look like someone tried to broke in inside . There's a hole at the door knobs . Key card for main entrance are not functioning,luckily staff are kind enough to provide me another one . Room are dirty .there's small cockroaches everywhere inside my room .the bathroom stink .

2026-04-26 via Nuitee
A
Agathe couple fr
8
Court mais lit très confortable
Pros:

Le lit

Cons:

L’emplacement

2026-04-20 via Nuitee
S
Sarıtarla couple tr
7
2026-04-20 via Nuitee
T
Taiyo solo_traveller jp
10
2026-04-15 via Nuitee
L
Leblanc couple fr
8
2026-04-04 via Nuitee
A
ADIB HAZWAN couple my
8
2026-04-02 via Nuitee
V
Vere family_with_children nl
6
Leakage and sewage smell in first room, but new room offered was really nice and clean
Pros:

We got quickly got a new room offered after we complained about sewage smell and a leakage in our first room. The staff handled quickly on this and they were very friendly. I have to stress this: the new room was really comfortable, had a soft bed, was super clean and modern and we enjoyed our stay here.

Cons:

Our first room smelled like sewage and had a leakage in the roof. This was quite unhygienic. After complaining about this, we got offered a new room and we noticed there was quite a difference in layout and structure between some of the same-prized queen sized bed rooms. There where no electric kettles, only a shared water dispenser with hot water.

2026-04-02 via Nuitee
R
Ridzuan solo_traveller my
10
2026-03-31 via Nuitee
M
Michał Lin solo_traveller pl
8
2026-03-31 via Nuitee
A
Andrea solo_traveller hr
10
2026-03-27 via Nuitee
A
Andrea solo_traveller hr
10
Nice, clean centric hotel, very nice and polite stuff
Pros:

Clean room with everything necessary

2026-03-27 via Nuitee
R
rafael lima couple br
1
Cons:

arrived around 6pm

the reception smells like a smoking room...
there was nobody there... called and waited for 30 minutes then i left

if the reception smells that bad i cant imagine how the room smell

2026-03-25 via Nuitee
D
Daniela solo_traveller it
10
Pros:

The bed is super comfortable, room is clean and the staff is very gentle. A special thanks goes to Puspa, always available, efficient and smiley! Thanks

2026-03-23 via Nuitee
M
Merve solo_traveller at
10
Pros:

The reception staff (Karen and Mahmuda) were very friendly and always helpful! As a woman traveling alone, I felt very comfortable and safe thanks to the reception staff. The room was also okay and quite quiet overall. My room was right next to the train tracks, so it was a bit noisy, but I received earplugs from the reception, which helped to reduce the train noise.

2026-03-15 via Nuitee
M
MUTIARA family_with_children my
8
Cleaning
Pros:

Cleaning

Cons:

Train bising

2026-03-11 via Nuitee
L
Lisa family_with_children it
5
2026-03-08 via Nuitee