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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at Matfen Hall with 65 individually designed bedrooms offering modern comfort with a traditional touch. Enjoy bespoke furniture, local craftsmanship, and stunning views of the parkland.
Culinary Delights
Indulge in a culinary journey at one of the hotel's five dining areas. From the Cloisters Restaurant and Bar with its grill and seafood menu under a glass roof to the fine dining experience at Emerald Restaurant, every meal is a treat. Don't miss the exquisite Afternoon Tea at The Orangery or the casual dining at Keepers golf clubhouse.
Ultimate Relaxation
Unwind at The Retreat spa with treatments by specialist therapists, a pool, jacuzzi, and thermal suites. For the golf enthusiasts, enjoy 27 championship-level holes surrounded by breathtaking scenery and top-notch facilities. Make your stay extra special with added luxuries like a Chauffeur service or fine wines from The Wine Cellar. Book now for a truly unforgettable experience at Matfen Hall.
Fine dining at Matfen Hall is very popular. In order to avoid disappointment, booking in advance is essential.
Please contact the Spa direct if you would like to book treatments during your stay to avoid disappointment.
Please note that, if you wish to bring a dog with you to Matfen Hall, please contact us directly to discuss availability. Dogs are charged at £75 per dog per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for £75 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Wonderful location, hotel and staff.
Compulsory service charge added to bill. I like to tip when deserved. We dined in the restaurant and had a long wait for our meal. We should have had the choice whether to leave a tip.
Hotel is wonderful and decor and interior architecture is really impressive. Rooms were very comfortable. Staff were fantastic.
The room was really warm, a bit uncomfortable through the night. Breakfast was really nice but was a bit slow.
A Spacious, Comfortable and quiet place
Poor wifi and no bath salt, the food was really not tasty and small portions
Everything about Matfen Hall is lovely and relaxing
Zero
Everything - especially your staff… particular thanks to Liam :)
Everything was perfect they are so friendly and the food was amazing the rooms were clean and very comfortable
Hospitality too class comfort beyond words
Bad signal but can't be helped all round perfection so not even a didn't like in view
Lovely decor and grounds were nice too
Thought the price was too high considering the building work and the Spa was very disappointing. Room was far too hot no air con and couldn’t keep the window open.
Second time visitors - lovely, historic building set in beautiful grounds with a golf course wrapped around. Facilities improving all the time (investment in new Spa).
Data signal is virtually non existent and WiFi very slow. Need to ensure comms capability is spot on in today’s world.
The breakfast was really wonderful, couldn’t fault the service or options.
The grounds and building are absolutely stunning.
The staff are incredibly helpful and attentive, I couldn’t be more impressed with their service.
The beds are very comfortable and the rooms are quite sounds proof, I definitely slept well!
Wonderfully deep bathtubs in the rooms.
Our room was smaller than I anticipated, I booked the classic double and I felt like the pictures when booking did not represent the size of the room we were given.
This may be me nitpicking, but a lot of the grout in the shower was orange and the silicone was black in that places. The room and bathroom were clean but I felt like this fell below what I’d expect at a 5 star hotel.
We booked the emerald restaurant for our meal, on arrival we were told half the menu wasn’t available and while we were eating, the music playing was on someone’s Spotify and it kept playing McDonalds adverts every 3/4 songs.
The jacuzzi was out of order too with no prior warning which was pretty disappointing.
The massages, at £120 each for an hour, we felt was overpriced.
Finish was good, location nice
They put us in a cold room outside with no heating.
Only after complaining they brought a Dyson heater!Not very 5 star experience
Room was spacious and a good quality. however, no hot water on 2nd morning and room was cold on arrival. No internet available in the room.
Breakfast service haphazard.
staff were good.
More explanations on food menus.
Wifi to be available throughout the hotel.
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