MAYAN ART Hotel Boutique - 10Th Ave

Hotels
7.7 (295 reviews)
10 Avenida Nte. , Playa del Carmen , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness, such as dirty rooms and unclean pools.
Service
8.7
The staff is described as very friendly and attentive, providing good service during the stay.
Location
9.2
Many reviews mention the great location as a major pro, situating the hotel near various amenities.
Room Quality
7.2
Rooms were noted as spacious but also highlighted for issues like noise and inadequate maintenance.
Amenities
6.7
Guests reported that amenities were old and not well maintained, impacting their stay negatively.
Value for Money
7.7
Some guests felt the hotel provided good value given the location, despite issues with cleanliness.
Food and Beverage
7.7
Food options were mentioned positively in some reviews, but not extensively discussed overall.
Overall Experience
7.7
While there were negative aspects, many guests enjoyed their stay due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Prime Location in Playa del Carmen
Positioned in the heart of Playa del Carmen, Mayan Art Hotel 10 avenue is a convenient choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms equipped with flat-screen TVs, private bathrooms, and kitchenettes in select rooms.

Convenient Services and Facilities
With free WiFi, a tour desk, and a helpful multilingual staff available 24/7 at the reception, guests can expect a hassle-free stay at Mayan Art Hotel 10 avenue.

To experience the charm of Playa del Carmen from a central location, book your stay at Mayan Art Hotel 10 avenue now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 295 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7.7
4
47ebfd8ac0907289b89113b48009d91d • solo_traveller • ca
9
Pros:

L' attention du personnel est très bien. La tranquillité est exceptionnelle.

Cons:

Les installations sont négligées et manquent d'entretien.

2026-04-18 • via Nuitee
A
ab8dd507b11a7147bcc11dfc68d28696 • couple • fr
8
Très bien !
Pros:

L’emplacement est super, le personnel est très accueillant, les chambres sont dans leur jus mais c’était propre. La parking privé sécurisé. Un petit plus pour l’excellente boulangerie pas chère juste à côté de l’hôtel

Cons:

Le seul petit point négatif c’est les moustiques autour de la piscine et sur les balcons mais ce n’est pas de la faute de l’hôtel :)

2026-04-17 • via Nuitee
9
9fb21ca9264a72cc172a16fe1291e6db • solo_traveller • cr
10
Pros:

todo

2026-04-16 • via Nuitee
9
978278ab544b704a3f64b28afbb5da41 • solo_traveller • ar
7
2026-04-14 • via Nuitee
C
c8b2bd7d4ca1708624e0dd7c1335abb9 • solo_traveller • mx
10
Pros:

Me gusto la tranquilidad del lugar el chico que nos atendió super amable

2026-04-13 • via Nuitee
A
a9425d8c78c77397ba5292c35d588ba8 • couple • mx
8
Pros:

Personal muy atento, muy buena ubicación, lugar muy lindo

Cons:

Baño rustico

2026-04-13 • via Nuitee
0
0f966fa7b331730584458b305d2e26e5 • solo_traveller • mx
10
Pros:

La ubicación es perfecta, tiene todo a una distancia para caminar

Cons:

Por lo menos en la habitación que me tocó el colchón estaba muy suave para mí gusto, si te gustan los colchones así no tendrás problema

2026-04-12 • via Nuitee
5
5b2aec9031b073bbfdc844f4a8617ef5 • solo_traveller • mx
9
Bueno
Pros:

Buena ubicación

Cons:

Le falta mantenimiento

2026-04-12 • via Nuitee
3
352d357a8c1a71220451a99cabb5add7 • couple • fr
7
Très moyen
Pros:

Son emplacement

Cons:

Serviettes de toilettes trouées comme les rideaux - sol non lavé - intérieur vétuste

2026-04-12 • via Nuitee
Y
YAZRGUEZ25 • solo_traveller • mx
10
Excelente ubicacion !!
Pros:

El cuarto esta super bien cómodo y esta adecuado para unos dias, todo esta cerca.

Cons:

Lo único que no me gustó fue la piscina que no se veía limpia el agua, siempre estuvo turbia

2026-04-11 • via Nuitee
U
Urko • extended_group • es
4
Unos sinvergüenzas.
Pros:

La ubicación.

Cons:

En 4 días, no fueron capaces de (subir a la habitación para) enseñarnos cómo funcionaba el aire acondicionado, y para colmo, por primera vez en mis 56 años de vida, me pusieron una multa por unas gotas de sangre, sin darnos la oportunidad de limpiarlas.

2026-04-10 • via Nuitee
F
Felix • couple • mx
8
Pros:

La ubicación y la atención

Cons:

Solo invertirle un poco mas a las instalaciones,

2026-04-10 • via Nuitee
R
Rodriguez • family_with_children • mx
10
Pros:

La cercanía a la playa, caminando a 10 min máximo. Amplio el espacio. Contaba con todo lo básico para pasar varios días. Que tenia estacionamiento privada.

2026-04-09 • via Nuitee
M
Monica • family_with_children • cr
10
Muy bueno el lugar, muy limpio y tranquilo, volvería a ir
Pros:

Muy céntrico y muy tranquilo

2026-04-07 • via Nuitee
G
Griselda Trinidad • extended_group • mx
10
Pros:

Me encanta que tenga el estacionamiento y la cercanía a la 5ta avenida

Cons:

El wifi!!! Es muy lento y no agarra bien

2026-04-04 • via Nuitee
R
Rafael • extended_group • es
3
Hotel de la familia Adams.
Pros:

Su ubicación y el parking.

Cons:

Es viejo, sin mantenimiento, muy dejado, 0€ de inversión en los últimos 20 años.

2026-04-02 • via Nuitee
H
HANZEL • couple • cr
10
2026-04-01 • via Nuitee
E
Edwin Humberto • couple • mx
5
Regular el hotel
Pros:

La ubicación, el aparcamiento, tenia agua caliente

Cons:

No estaba muy limpio, el personal no sabe mucho de la ubicación y no te pueden orientar, no tenía servicio el televisor, la cerradura fallaba, muy helada el agua de la piscina, un lugar tranquilo

2026-03-31 • via Nuitee
H
Hynek • extended_group • us
8
Pros:

This was a really nice hotel for the price everything was well kept and it was right in the middle of all the good restaurants and within walking distance of so much stuff

Cons:

It would be nice if they had coffee 24/7 or at least earlier in the morning for us early risers

2026-03-30 • via Nuitee
V
Valentine • couple • fr
6
Pros:

Le décor de l’hôtel, dommage que la piscine ne soit pas exposée au soleil

Cons:

Trop bruyant, il y avait une petite kitchenette dans la chambre, le bruit du frigo était très dérangeant la nuit, c’est une route passante donc beaucoup de bruit dès le matin

2026-03-29 • via Nuitee