MAYAN ART Hotel Boutique - 10Th Ave

Hotels
7.7 (387 reviews)
10 Avenida Nte. , Playa del Carmen , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.7
Multiple reviews indicated issues with cleanliness, such as dirty rooms and unclean pools.
Service
8.7
The staff is described as very friendly and attentive, providing good service during the stay.
Location
9.2
Many reviews mention the great location as a major pro, situating the hotel near various amenities.
Room Quality
7.2
Rooms were noted as spacious but also highlighted for issues like noise and inadequate maintenance.
Amenities
6.7
Guests reported that amenities were old and not well maintained, impacting their stay negatively.
Value for Money
7.7
Some guests felt the hotel provided good value given the location, despite issues with cleanliness.
Food and Beverage
7.7
Food options were mentioned positively in some reviews, but not extensively discussed overall.
Overall Experience
7.7
While there were negative aspects, many guests enjoyed their stay due to the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:12

Property Description

Prime Location in Playa del Carmen
Positioned in the heart of Playa del Carmen, Mayan Art Hotel 10 avenue is a convenient choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can enjoy cozy rooms equipped with flat-screen TVs, private bathrooms, and kitchenettes in select rooms.

Convenient Services and Facilities
With free WiFi, a tour desk, and a helpful multilingual staff available 24/7 at the reception, guests can expect a hassle-free stay at Mayan Art Hotel 10 avenue.

To experience the charm of Playa del Carmen from a central location, book your stay at Mayan Art Hotel 10 avenue now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 387 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 7.7
C
Christophe • couple • ch
8
2026-10-31 • via Nuitee
C
Christophe • couple • ch
8
2026-10-31 • via Nuitee
C
Cynthia • family_with_children • pf
10
A faire et refaire!!!
Pros:

Jai vraiment aimé l'accueil, l'emplacement, la literie, la chambre et la vue jardin et piscine. Une jungle en pleine ville trop magnifique
Et pour couronner le tout, la venue des ratons laveurs et coatie tous les soirs, qui venaient manger à l'accueil ou vers nous lorsqu'on leur donner des en-cas 💯😍 magnifique expérience. Rapport qualité prix au toop!!!!MERCI

2026-10-30 • via Nuitee
M
Mayra Alejandra • family_with_children • mx
7
Pros:

La ubicación y la atención del personal

Cons:

El lugar necesita ya una remodelación es algo viejo y le fallan varias cosas ya. Y el que no dejen fumar en las áreas verdes o un espacio para fumadores falta

2026-10-29 • via Nuitee
N
Nataly Caceres • family_with_children • cl
8
Muy lindo y agradable
Pros:

La tranquilidad y ubicación... Excelente.
Y el personal muy amable

Cons:

Que un oso hormiguero creo que era, entrará a las habitaciónes y se comiera las cosas.
Y el alojamiento ya lo tenía como mascota

2026-10-29 • via Nuitee
H
Hidalgo • couple • mx
10
2026-10-26 • via Nuitee
G
Gilda • couple • us
2
Desilusionarte
Pros:

Location, de Photos That You published on the website of booking are completely Different When You Get There.

Cons:

Should be implosion everything is too old, they had a raccoon in the roperty. Everything has bad odor

2026-10-25 • via Nuitee
G
Gilda • couple • us
3
Disaster
Pros:

Location

Cons:

Should be destroy completely and rebuild. Everything at the room stink., Bathroom awful.

2026-10-25 • via Nuitee
C
Christophe • couple • ch
8
2026-10-24 • via Nuitee
C
Christophe • couple • ch
8
2026-10-24 • via Nuitee
M
María Fernanda • extended_group • mx
10
2026-10-22 • via Nuitee
P
Paola Teixeira • couple • br
10
Pros:

O quarto família é enorme, conta com cozinha, varandinha, muito bom! A área de piscina é muito boa também, ótimo custo benefício. Muito confortável! Localização excelente.

2026-10-21 • via Nuitee
M
Mayra Alejandra • family_with_children • mx
8
Pros:

Al atención del personal y que era relajante el lugar

Cons:

No me gustó que las instalaciones tienen ya muchos años de antigüedad y tienen varias fallas ya las habitaciones, la alberca que sea a temperatura ambiente no ayuda en los climas lluviosos y que no se pueda fumar en alguna área especial al aire libre para eso

2026-10-19 • via Nuitee
M
Martha Lucia • family_with_children • co
7
Con lo justo
Pros:

Lo más rescatable es su ubicación y el parqueadero.

Cons:

Piscina claramente sucia, instalaciones viejas, mala ventilación, olor a humedad en las habitaciones, toallas desgastadas.

2026-10-18 • via Nuitee
R
Roselia • family_with_children • mx
8
Pros:

check in 24 hrs, conveniente, limpio

Cons:

El seguro de la puerta de la terraza estaba roto, no hay repisa dentro de la regadera para poner el jabón mientras te bañas

2026-10-18 • via Nuitee
L
Lorena • family_with_children • mx
10
2026-10-18 • via Nuitee
E
Emily • solo_traveller • gb
8
2026-10-15 • via Nuitee
M
mario alberto • solo_traveller • mx
3
Pros:

.

Cons:

.

2026-10-12 • via Nuitee
J
Julio César • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Nada todo muy bien

2026-10-09 • via Nuitee
S
SANDRA • extended_group • mx
8
para llegar a dormir o incluso tener un poco de despensa y ahorrar esta bien
Pros:

el lugar esta muy céntrico, me quedé con amigos y estuvo muy bien para regresar caminando, la habitación tiene refri, incluso una parilla, no son las instalaciones más nuevas pero esta muy completo y por el precio muy bien.

Cons:

Es un lugar un poco antiguo ya

2026-10-09 • via Nuitee