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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Ironing service
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Car hire
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Public Bath
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Outdoor furniture
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Picnic area
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Charming Hacienda-Style Hotel on Playa del Carmen's Fifth Avenue
Traditional Mexican Decor
Step into one of our 10 guest rooms adorned in vibrant Mexican style. Enjoy modern amenities like cable TV, air conditioning, and a refrigerator. Relax on your private balcony with views of the ocean, garden, or bustling Fifth Avenue.
Convenient Services
Take advantage of our medical services and laundry facilities to make your stay stress-free. Our attentive staff is here to ensure your comfort and convenience throughout your visit.
Explore Mayan Ruins and Trendy Fifth Avenue
Immerse yourself in history with a visit to nearby Mayan ruins or indulge in shopping and nightlife on Fifth Avenue. Hotel Lunata offers the perfect blend of relaxation and adventure.
Book your stay at Hotel Lunata today for an unforgettable experience in Playa del Carmen!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
An environmental fee of 1.5 USD per room, per night will be requested at the check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
O hotel é lindissimo, estrutura incrível! Muito confortável e limpo.
Unico ponto de melhoria seria ter café da manha, seria otimo se tivesse no jardim.
Boutique hotel that’s very well decorated. Excellent location right on the 5th ave. All staff were very nice especially Michelle, she was very friendly. Room was quiet we didn’t have any troubles sleeping at night.
Location was great.
AC did not work, and instead of resolving it, the front desk decided to fight with us on it and say nothing else available. When I say not working, the thermostat never actually registered the change in the room. Luckily, the security guy overnight was actually helpful and came in and felt the sweltering condition of the room and moved us into the empty room next door that had working AC.
La ubicación
Todo estuvo súper!
Instalaciones súper limpias, muy buena atención y ubicación! La cama muy cómoda y la habitación con un gran tamaño y un diseño mexa precioso. A pesar de estar en la Quinta el ruido es manejable!
El aire acondicionado sonaba muy fuerte y no podíamos controlar la temperatura.
Posizione perfetta! Camera ampia e pulita
La doccia
Beautiful property with a Mexican vibe, not super modern. Staff were lovely and the room was very clean and comfortable.
Being right on 5th Avenue, it could be loud from drunken yelling people late at night. We played a 10 hour white noise Spotify playlist to quell any noise from the street. That said, the balcony had two glass doors to help offset the noise. We would stay here again given the location, price, vibe, and staff.
Dos detalhes.
Cozy, great staff, near everything
Too noisy - the street noise kept going late night and the noise insulation wasn’t enough.
Fantastic location - 1 min walk to the beach and in the main area of 5th Ave. also short walk to ADO bus station and ferry. Staff were amazing!
Oh wow, this place was absolutely superb! Beautiful property on the main street of PDC, absolutely spotless. Huge room with everything you need. Most comfortable bed we slept on our entire vacation. Splendid traditional Mexican style decor and value for money great. Garden is very pretty, although we didn't see loads of it as it was too hot during the day. Tea and Coffee offered in the morning. Chilled water dispensers in the hallways and room AC very comfortable. Very useful in the heat.
Most of all, the staff were great and gave plenty of great tips from restaurants to helping us plan a day trip to Puerto Morelos. Special shout out to Michelle for the suggestions and some lovely conversations over our stay. Also finally, they have an adorable cat who sometimes pays a visit and is very friendly. Here's a picture of him having a nap one evening we came back.
Overall amazing, if we ever come back this way we'll have to pay another visit! Thanks once more to Michelle for all the helpful suggestions for our stay, restaurant recommendations, and very nice conversations about cats :)
As is usually the case in Mexico, it's stairs only, which is less than ideal with heavy bags. Not a deal breaker and something that is very common, so please don't let it deter you folks! Have zero other complaints aside from that.
Para estar en la calle principal no hay nada de molestia de ruidos, y hotel muy bonito y coqueto
Nada
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