Holiday Inn Express - Astana - Turan by IHG

Hotels
•
Holiday Inn Express
8.8 (243 reviews)
Turan Ave 44 , Astana , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast quality
Post-checkout service issue

Categories

Cleanliness
8.38
Clean rooms are mentioned positively, but there were issues with water supply.
Service
9.35
Multiple reviews highlight polite and helpful staff.
Location
9.39
Great location for events and nearby attractions.
Room Quality
8.84
Rooms are described as comfortable and well-maintained.
Amenities
8.87
Standard amenities provided with some praises.
Value for Money
8.83
Overall good value considering location and service.
Food and Beverage
7.88
Breakfast quality mentioned as below expectations.
Overall Experience
8.85
Many positives, despite some service issues post-checkout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:30

Property Description

Modern Accommodation
Holiday Inn Express - Astana - Turan offers air-conditioned rooms with free WiFi and flat-screen TVs. Each room comes with a private bathroom and a safety deposit box for your convenience.

Convenient Amenities
Guests can enjoy the 24-hour front desk, business center, and luggage storage services provided by the hotel. The shared lounge is a perfect spot to unwind after a busy day exploring Astana.

Prime Location
Located just a few kilometers from Bayterek Monument and Expo 2017 Astana, this 3-star hotel is also close to popular attractions like Saryarka Velodrome, Astana Arena, and Alau Ice Palace. The hotel even offers a paid airport shuttle service for your convenience.

Book your stay at Holiday Inn Express - Astana - Turan, an IHG Hotel for a comfortable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 243 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Assylgul • solo_traveller • kz
10
Pros:

Локация, удобства, приветливый персонал.

2026-06-13 • via Nuitee
A
Aidana • solo_traveller • kz
1
2026-06-13 • via Nuitee
A
Arstan • couple • kz
2
Pros:

Расположение

Cons:

Были грязные простыни, когда поднял пододеяльник заметил пятнышко крови. Не стал ничего говорить так как заехал поздно ночью и очень хотелось спать. На входе в гостиницу обшмонали как будто в КНБ заходишь. Номер за ночь стоил 90 тыс тенге!!! Маленький там наверное квадратов 15. Забыл там брюки и футболку из шерсти. Брюки покупал за 75 тыс тенге, написал им о потере брюк ноль в ответ ничего. Хотя я когда то несколько лет прожил в холидей Москва сущевский. И в Штатах останавливался также в Холидее. В общем, не советую есть много других гостиниц намного дешевле и с лучшим персоналом и отношением к клиенту. Работаю в нефтянке у меня очень большая группа коллег по миру никому не буду рекомендовать их сеть гостиниц!

2026-06-13 • via Nuitee
O
Ochir • solo_traveller • mn
7
Location good, a bit overpriced for fair value.
Pros:

Location

Cons:

Dining to small to handle all the guests. Bits of it need refurbishment.

2026-06-12 • via Nuitee
S
Suleimen • solo_traveller • kz
8
Pros:

Завтрак нормальный.
Чисто, жидкое мыло, шампунь есть.
Персонал приветливый.

Cons:

В целом в отеле все хорошо

2026-06-11 • via Nuitee
Мейрамбек • solo_traveller • kz
10
2026-06-02 • via Nuitee
Мейрамбек • solo_traveller • kz
10
2026-06-02 • via Nuitee
Перизат • solo_traveller • kz
10
2026-05-26 • via Nuitee
Бакыт • couple • kz
7
2026-05-24 • via Nuitee
S
Sergej • extended_group • lt
8
2026-05-23 • via Nuitee
Марат • solo_traveller • kz
10
2026-05-21 • via Nuitee
E
Eldar • solo_traveller • az
8
2026-05-21 • via Nuitee
Виталий • solo_traveller • by
10
2026-05-19 • via Nuitee
Сергей • family_with_children • us
9
2026-05-19 • via Nuitee
Женис • couple • kz
5
Pros:

Завтрак

Cons:

Многое

2026-05-18 • via Nuitee
K
Kumushay • couple • kg
10
2026-05-11 • via Nuitee
N
NURLANBEK • extended_group • kg
9
2026-05-11 • via Nuitee
Z
Zafar • couple • uz
8
2026-05-09 • via Nuitee
A
Akzhol • couple • kz
7
2026-05-08 • via Nuitee
S
Saidbilol • solo_traveller • uz
10
2026-05-03 • via Nuitee