Holiday Inn Express - Astana - Turan by IHG

Hotels
•
Holiday Inn Express
8.8 (179 reviews)
Turan Ave 44 , Astana , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast quality
Post-checkout service issue

Categories

Cleanliness
8.38
Clean rooms are mentioned positively, but there were issues with water supply.
Service
9.35
Multiple reviews highlight polite and helpful staff.
Location
9.39
Great location for events and nearby attractions.
Room Quality
8.84
Rooms are described as comfortable and well-maintained.
Amenities
8.87
Standard amenities provided with some praises.
Value for Money
8.83
Overall good value considering location and service.
Food and Beverage
7.88
Breakfast quality mentioned as below expectations.
Overall Experience
8.85
Many positives, despite some service issues post-checkout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:30

Property Description

Modern Accommodation
Holiday Inn Express - Astana - Turan offers air-conditioned rooms with free WiFi and flat-screen TVs. Each room comes with a private bathroom and a safety deposit box for your convenience.

Convenient Amenities
Guests can enjoy the 24-hour front desk, business center, and luggage storage services provided by the hotel. The shared lounge is a perfect spot to unwind after a busy day exploring Astana.

Prime Location
Located just a few kilometers from Bayterek Monument and Expo 2017 Astana, this 3-star hotel is also close to popular attractions like Saryarka Velodrome, Astana Arena, and Alau Ice Palace. The hotel even offers a paid airport shuttle service for your convenience.

Book your stay at Holiday Inn Express - Astana - Turan, an IHG Hotel for a comfortable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 179 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Alexander • solo_traveller • ru
8
Pros:

Неплохое расположение отеля. Центр в пешей доступности. Вообще достойное соотношение цена/качество на фоне подорожания других отелей. Отличная кровать, неплохой вид из окна.

Cons:

Явных недостатков не заметил. Может быть чуть дороговато.

2026-04-04 • via Nuitee
Y
yihui • solo_traveller • kz
10
2026-04-03 • via Nuitee
M
MAKSIM • solo_traveller • ru
7
fair value for money, good breakfast.
Pros:

breakfast was good. location is convenient to come and go from/to the airport. the room is comfortable enough. staff friendly and helpful.

Cons:

cleaning came on wednesday at 7 pm only after I called reception and asked why the room was not cleaned during the day. next day on thursday I came back from work at 5 pm and again the room was not ready - cleaning lady came about 6:15 and I told them it was too late and I was busy with videoconference for at least half an hour

2026-04-03 • via Nuitee
M
Murat • couple • kz
5
2026-04-03 • via Nuitee
J
Jiabin • solo_traveller • cn
10
2026-04-01 • via Nuitee
B
Bartu • solo_traveller • tr
7
2026-03-29 • via Nuitee
I
Iulia • couple • ch
10
2026-03-28 • via Nuitee
N
Nursultan • couple • kz
8
Pros:

Завтрак хороший, локация хорошая, персонал отличный

Cons:

Персонал хороший особенно ресепшен

2026-03-28 • via Nuitee
I
Issatay • couple • kz
10
Pros:

Отличный завтрак, приветливый персонал, чистые и уютные номера.

2026-03-27 • via Nuitee
A
Annika • solo_traveller • ae
8
2026-03-22 • via Nuitee
A
Aubakirov • solo_traveller • kz
7
2026-03-19 • via Nuitee
Максим • solo_traveller • ru
8
2026-03-19 • via Nuitee
Дмитрий • couple • ru
10
2026-03-18 • via Nuitee
F
Friedrich • couple • de
9
Можно только посоветовать для посещения Астаны!
Pros:

Вежливое обслуживание 😊 и отличный завтрак!!!

2026-03-16 • via Nuitee
S
Saida • solo_traveller • uz
10
2026-03-16 • via Nuitee
M
Mila • extended_group • ru
8
Не помешал бы холодильник в номере:-) Мало места для хранения вещей — не хватает шкафчика или полочки (сейчас только нес
Pros:

Цена, качество, расположение, чистота, удобное место для работы, парковка, хороший интернет, очень порадовал ресторан на первом этаже, очень вкусно 🩵

Cons:

Все время блокировались карточки у всех трех номеров, каждый день приходилось перепрошивать с 7-го на первый этаж и обратно 😭

2026-03-15 • via Nuitee
A
Assiya • solo_traveller • kz
8
Pros:

Местоположение. Чистота в номере , удобная кровать. Завтрак отличный

Cons:

Слабый напор воды

2026-03-14 • via Nuitee
B
Binazir • couple • kz
10
2026-03-13 • via Nuitee
P
ping • couple • kz
10
2026-03-09 • via Nuitee
J
Jan • solo_traveller • cz
9
2026-03-07 • via Nuitee