Holiday Inn Express - Astana - Turan by IHG

Hotels
•
Holiday Inn Express
8.8 (179 reviews)
Turan Ave 44 , Astana , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast quality
Post-checkout service issue

Categories

Cleanliness
8.38
Clean rooms are mentioned positively, but there were issues with water supply.
Service
9.35
Multiple reviews highlight polite and helpful staff.
Location
9.39
Great location for events and nearby attractions.
Room Quality
8.84
Rooms are described as comfortable and well-maintained.
Amenities
8.87
Standard amenities provided with some praises.
Value for Money
8.83
Overall good value considering location and service.
Food and Beverage
7.88
Breakfast quality mentioned as below expectations.
Overall Experience
8.85
Many positives, despite some service issues post-checkout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:30

Property Description

Modern Accommodation
Holiday Inn Express - Astana - Turan offers air-conditioned rooms with free WiFi and flat-screen TVs. Each room comes with a private bathroom and a safety deposit box for your convenience.

Convenient Amenities
Guests can enjoy the 24-hour front desk, business center, and luggage storage services provided by the hotel. The shared lounge is a perfect spot to unwind after a busy day exploring Astana.

Prime Location
Located just a few kilometers from Bayterek Monument and Expo 2017 Astana, this 3-star hotel is also close to popular attractions like Saryarka Velodrome, Astana Arena, and Alau Ice Palace. The hotel even offers a paid airport shuttle service for your convenience.

Book your stay at Holiday Inn Express - Astana - Turan, an IHG Hotel for a comfortable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 179 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
Alexander • couple • ru
8
2026-02-14 • via Nuitee
N
Nikki Huynh • couple • vn
7
2026-02-14 • via Nuitee
N
Nurken • solo_traveller • kz
10
2026-02-11 • via Nuitee
K
Kassen • solo_traveller • kz
5
2026-02-10 • via Nuitee
Фаткулин • couple • kz
9
2026-02-10 • via Nuitee
Айгуль • couple • kz
10
Pros:

Вежливый персонал

Cons:

Скидку я отелись бы при нескольких днях размещения

2026-02-09 • via Nuitee
T
Talgat • couple • kz
10
2026-02-08 • via Nuitee
Рустам • couple • kz
10
2026-02-08 • via Nuitee
R
Razumnyy • solo_traveller • kz
8
Хорошая гостиница
Pros:

Работа персонала, хороший завтрак, чисто, удобная кровать.

Cons:

Достаточно высокая цена

2026-01-31 • via Nuitee
B
Bill_81 • solo_traveller • gr
10
I was there for 1 night for a football game and this hotel was the best option considering weather.
Pros:

Nice breakfast, friendly staff, clean spaces, bar open till late.

Cons:

There were not any things I did not like in particular.

2026-01-29 • via Nuitee
Татьяна • couple • kz
10
2026-01-27 • via Nuitee
N
Nancy • extended_group • be
8
Zeer aangenaam verblijf
Pros:

Het ontvangst was heel hartelijk en de luchthaventransfer was dik in orde en duidelijk.
De kamer was heel ruim en toegankelijk voor mijn rolstoel, ondanks de koude was de kamer heel warm.

Cons:

Spijtig dat de toegang naar het hotel niet ijs- en sneeuwvrij was zodat het wel een uitdaging was om met de rolstoel binnen te geraken.

2026-01-25 • via Nuitee
Ольга • family_with_children • ru
7
Ожидаемо качественно. Спасибо.
Pros:

Отлично расположен. Чисто. Внимательный персонал.

Cons:

Пожалуйста, предложите халаты в номер бесплатно.

2026-01-23 • via Nuitee
J
Jean-Michel • couple • be
9
Pros:

De ligging dichtbij de Astana arena (was daar voor de wedstrijd Kairat Almaty-Club-Brugge)
Mooie propere kamers met zeer goede bedden.

Cons:

Niets 🤷‍♂️

2026-01-21 • via Nuitee
A
Angelo • couple • be
10
Heel proper hotel en vriendelijk en behulpzaam personeel 👍
2026-01-21 • via Nuitee
K
Kamshat • couple • kz
10
Pros:

Отличный отель с удобным расположением и безупречной чистотой. В номере было очень комфортно, чувствовали себя как дома. Персонал вежливый и внимательный, особенно хотим отметить Алишера на стойке регистрации, профессиональный, доброжелательный и всегда готов помочь 👍.
С удовольствием вернёмся сюда снова при следующем визите в город!

2026-01-21 • via Nuitee
L
Levan • extended_group • ge
9
2026-01-20 • via Nuitee
M
Mustafa Turgay • solo_traveller • tr
8
2026-01-20 • via Nuitee
Абзал • couple • kz
8
2026-01-20 • via Nuitee
S
Serik • solo_traveller • kz
1
2026-01-19 • via Nuitee