Holiday Inn Express - Astana - Turan by IHG

Hotels
•
Holiday Inn Express
8.7 (320 reviews)
Turan Ave 44 , Astana , KZ

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location (near arenas, airport, shops)
Friendly and helpful staff (quick check-in, named praise)
Clean, cozy and comfortable rooms
Good breakfast — tasty and varied
Nice pool and bar area
Convenient parking
Comfortable mattresses and good city views
Cons:
No wardrobe/closet in some rooms
Torn or thin towels reported
Price perceived as high by some guests
One report of staff ignoring a support request
No in-room fridge/mini bar in some rooms
Inconvenient shower mixer in a room
Isolated bad dish in restaurant (spaghetti alla carbonara)
Lack of firm/hard pillows for some guests

Categories

Cleanliness
9.1
Multiple reviews explicitly state rooms are clean and tidy; guests repeatedly praised cleanliness and upkeep despite some worn towels.
Service
9.3
Staff repeatedly described as very friendly and helpful (special thanks to administrator Sanjar and quick check-in), though one guest reported staff ignoring a support request.
Location
9.4
Frequently praised as convenient — close to arenas, airport, shops and cafes; several guests highlighted excellent positioning for events and transport.
Room Quality
8.5
Rooms described as cozy, comfortable and well-appointed with good beds and views, but multiple mentions of missing wardrobes/closets and an inconvenient shower mixer.
Amenities
8.7
Pool and bar area received strong positive mentions and parking was noted as convenient, though some guests requested in-room fridges/mini bars and noted limited closet space.
Value for Money
7.2
Mixed signals: breakfasts and service praised but at least one guest explicitly called price excessively high for the category.
Food and Beverage
8.4
Breakfasts repeatedly described as tasty and varied; isolated negative comment about a specific pasta dish (spaghetti alla carbonara).
Overall Experience
9
Overall strongly positive experience with many recommendations and repeat-stay intentions, driven by service, location and breakfast quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Accommodation
Holiday Inn Express - Astana - Turan offers air-conditioned rooms with free WiFi and flat-screen TVs. Each room comes with a private bathroom and a safety deposit box for your convenience.

Convenient Amenities
Guests can enjoy the 24-hour front desk, business center, and luggage storage services provided by the hotel. The shared lounge is a perfect spot to unwind after a busy day exploring Astana.

Prime Location
Located just a few kilometers from Bayterek Monument and Expo 2017 Astana, this 3-star hotel is also close to popular attractions like Saryarka Velodrome, Astana Arena, and Alau Ice Palace. The hotel even offers a paid airport shuttle service for your convenience.

Book your stay at Holiday Inn Express - Astana - Turan, an IHG Hotel for a comfortable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 320 reviews
Cleanliness: 9.1
Service: 9.3
Location: 9.4
Room Quality: 8.5
Amenities: 8.7
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 9
Ольга • solo_traveller • by
7
2026-10-30 • via Nuitee
K
Kravchenko • solo_traveller • kz
10
2026-10-29 • via Nuitee
Y
Yelena • solo_traveller • kz
10
Great option if you visit Astana for a concert at Barys Arena or Astana arena.
Pros:

Location, rooms, personnel

2026-10-22 • via Nuitee
I
Igor • solo_traveller • de
9
2026-10-19 • via Nuitee
T
Tolegen • couple • kz
9
Рекомендую
Pros:

Месторасположение

Cons:

Спагетти алло карбонаро в ресторане

2026-10-19 • via Nuitee
A
Assiya • couple • kz
9
2026-10-17 • via Nuitee
M
Mukhtar • couple • kz
10
2026-10-14 • via Nuitee
T
Titova • solo_traveller • kz
10
2026-10-09 • via Nuitee
Z
Zauresh • solo_traveller • kz
10
Pros:

Бассейн был классный и сама зона с баром🔥

2026-09-18 • via Nuitee
Z
Zhakhangir • solo_traveller • kz
10
2026-09-17 • via Nuitee
O
Ok • extended_group • us
10
2026-09-16 • via Nuitee
A
Alisher • extended_group • ae
10
2026-09-14 • via Nuitee
L
Lusine • couple • at
9
Sehr freundliches Personal und alles top 👍
Pros:

Alles

Cons:

Es gab keinen großen Schrank, in dem man die Kleidung aufhängen oder ordentlich verstauen konnte, sodass wir unsere Sachen immer direkt aus dem Koffer nehmen mussten. Ich denke aber, dass das Hotel eher darauf ausgelegt ist, dass man dort nur ein bis zwei Nächte bleibt.

2026-09-12 • via Nuitee
A
Akhmad-pasha • couple • kz
10
2026-09-10 • via Nuitee
Z
Zhanar • couple • kz
9
2026-09-10 • via Nuitee
K
Klaus-Peter • family_with_children • de
8
2026-09-08 • via Nuitee
Сухоруков • solo_traveller • kz
7
2026-09-07 • via Nuitee
Арман • solo_traveller • kz
9
2026-09-05 • via Nuitee
Айтолкын • couple • kz
10
2026-09-04 • via Nuitee
Z
Zhakhangir • couple • kz
10
2026-09-03 • via Nuitee