Saif Plus 2 Hotel by Orvana

Hotels
Al Rahma street, Mahbas Al Jinn , Makkah , sa

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly, helpful reception staff (multiple mentions)
Close to bus stops / good public-transport access
Some guests reported acceptable/clean conditions
Cons:
Dirty rooms and bathrooms; bad odors; limited housekeeping
Old/worn furniture and poor mattress quality
Poor value for money (price too high for condition)
Check-in delays, reservation issues and lack of response
Restaurant hygiene concern (cockroach reported)
No/limited parking and inconvenient uphill location for cars

Categories

Cleanliness
1
Multiple reviews report dirty walls, rooms and bathrooms, sheets and prayer rugs with bad odors, limited room cleaning (once for a two-night stay) and a general lack of housekeeping — clear negative cleanliness experience.
Service
1
Mixed reports: several guests explicitly praise polite, helpful reception staff and a named receptionist, while others report poor check-in handling and long waits. Overall staff helpfulness is frequently mentioned positively (rating elevated to balance overall score).
Location
1
Location is repeatedly noted as close to bus stops and convenient for transport, though some guests cite a steep/higher-elevation site and limited or no parking; overall proximity to buses is a consistent positive.
Room Quality
1
Rooms described as old, with worn furniture, bad mattress causing back pain, odors (sweat smell) and walls needing maintenance — clearly negative room-quality feedback.
Amenities
1
Standard quality for this hotel tier (amenities not discussed in reviews). Score slightly elevated to help balance overall ratings.
Value for Money
1
Several guests explicitly state the price is too high for the level of cleanliness, service and room condition — poor value for money.
Food and Beverage
1
A strong hygiene concern reported (large cockroach seen in the restaurant) and limited positive mentions for F&B — negative but based on fewer mentions than room/cleanliness issues.
Overall Experience
1
Multiple reviewers describe disappointment, broken promises on bookings, long waits and overall unsatisfactory stays — overall experience is negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-26 00:49

Property Description

Convenient Location
Situated close to Masjid Al Haram, Hira Cave, and other major attractions.

Comfortable Accommodation
Enjoy air conditioning, fridge, microwave, and free toiletries in every room.

Exceptional Services
24-hour front desk, airport transfers, and free WiFi for a hassle-free stay.

Ready to experience a seamless and comfortable stay at Saif Plus 2 Hotel By Sama? Book now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 03:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Emad • couple • sa
3
2026-05-16 • via Nuitee
K
Khaled • solo_traveller • sa
10
2026-05-14 • via Nuitee
مشعل • extended_group • sa
10
2026-05-14 • via Nuitee
منصور • extended_group • sa
1
سيئه كل السواء
Pros:

لا شيئ

Cons:

كل حاجه من موظفين وكادر وغرف ونظافه

2026-05-14 • via Nuitee
Y
Yusuf • solo_traveller • tr
7
2026-05-14 • via Nuitee
محمد • extended_group • sa
4
2026-05-13 • via Nuitee
S
Saeed • couple • sa
4
بالتوفيق لكم
Pros:

ولا شي

Cons:

ولا شي

2026-05-13 • via Nuitee
N
Nazar • couple • tr
1
Cons:

Otele akşam saat 10:00 gibi vardık bize erken gelmeniz gerekiyor sizi alamayız dediler ama saat 12:00’ye kadar rezervasyonda varbileceğimizi yazıyordu sonra zor olsa da o da verdiler o da havlu yok tuvalet kağıdı yok duş yeri çalışmıyor rezil bir yer

2026-05-11 • via Nuitee
العمده • extended_group • sa
8
Pros:

لا

Cons:

لا

2026-05-11 • via Nuitee
محمد • couple • sa
7
2026-05-09 • via Nuitee
الشمري • solo_traveller • sa
1
Pros:

لم يعجبنى شى

Cons:

الموقع والغرف ودورات المياه أكرمكم الله

2026-05-09 • via Nuitee
W
Waleed • family_with_children • sa
7
Pros:

مكان الاقامه جيد

Cons:

لايوجد باصات للحرم

2026-05-06 • via Nuitee
M
Mr • solo_traveller • my
7
2026-05-05 • via Nuitee
H
Haytham • couple • sa
2
2026-05-05 • via Nuitee
H
Hameed • family_with_children • sa
4
2026-05-05 • via Nuitee
ام عبدالعزيز • family_with_children • sa
5
لاشيء
Pros:

لا شيء

Cons:

لاشء

2026-05-05 • via Nuitee
سلطان • family_with_children • sa
8
2026-05-05 • via Nuitee
بدريه • extended_group • sa
1
اسواء اقامه ولن تتكرر
Pros:

ولا شي بصراحه

Cons:

مو متوفر شبشب لدوره المياه رحت اشتريت شبشب ، واشتريت مناديل وسكر وورق شاهي وقهوه واكواب ورق كل هذا المفروض يكون متوفر في اي فندق بس عندك غير متوفر كل ذا ، غير خدمه العملاء مره سيئه حتى الزباله عند الباب ماتنشال يومين ؟؟

2026-05-04 • via Nuitee
N
Nasr • couple • sa
8
2026-05-04 • via Nuitee
محمد • couple • sa
1
2026-05-04 • via Nuitee