3100 Kulmhotel Gornergrat

Hotels
9.2 (617 reviews)
Gornergrat , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
Ski storage
Currency exchange
See all facilities

Review Highlights

Pros:
Spectacular views
Comfortable rooms
Cons:
Service inconsistency
Value perception

Categories

Cleanliness
8.09
Some reviews noted issues with service, impacting overall cleanliness perception.
Service
9.99
Positive comments about staff professionalism, but some service aspects mentioned as lacking.
Location
9.8
Many reviews highlighted the breathtaking views and the unique experience of staying at a high altitude.
Room Quality
9.55
Guests praised the comfort and views from their rooms.
Amenities
9.08
Amenities met expectations but some suggestions for improvement were made.
Value for Money
8.54
Some guests felt the pricing did not match the service received, impacting perceived value.
Food and Beverage
8.59
Comments about food quality were mixed, with room for improvement in service delivery.
Overall Experience
9.99
Overall, guests expressed a high level of satisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:49

Property Description

Luxurious Accommodation with Spectacular Views
Experience the highest hotel in the Swiss Alps at 3100 Kulmhotel. Enjoy elegant rooms with free Wi-Fi, cable TV, and breathtaking mountain vistas.

Culinary Delights and Dining Options
Indulge in Swiss cuisine at Vis-à-vis Restaurant or savor international dishes at Panorama self-service restaurant. Treat yourself to homemade cakes and sandwiches while enjoying stunning views.

Unique Amenities and Activities
Unwind in the hotel's planetarium, explore the library, or shop at the on-site shopping center. Engage in snow sports like skiing and snowboarding with ski-to-door access. Take advantage of the packed lunch service for your outdoor adventures.

Book now to immerse yourself in luxury and adventure at 3100 Kulmhotel, Gornergrat.

Important information:

Please note that Zermatt is car-free. Guests can only drive as far as Täsch and then reach Zermatt by train. The station of the Gornergrat Mountain Railway is right next to the train station.

Please note that the hotel can only be reached by railway. The last train leaves Zermatt at 18:00 (there is a later train in high season - please consult timetables).

The “Swiss Postcard“ is accepted as payment.

Please note that the on-site restaurant is the only restaurant in the area.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 617 reviews
Cleanliness: 8.09
Service: 9.99
Location: 9.8
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.99
S
Silva • couple • ch
10
Gehört zu "once in a lifetime"
Pros:

Die Lage ist einzigartig. Das Zimmer war riesig und der Blick auf das Matterhorn ist unbezahlbar. Es macht Spass, einfach nur auf der Terrasse zu sitzen und auf die Berge zu schauen

Cons:

Die Höhenlage ist herausfordernd. Man sollte sich unbedingt eine Nacht in Zermatt zum Akklimatisieren gönnen. Das Wasser aus dem Wasserhahn ist nicht trinkbar. Man kann sich kleine Flaschen an der Rezeption geben lassen, das reicht aber gar nicht aus. Ausserdem ist die Rezeption nicht immer besetzt.

2026-04-29 • via Nuitee
C
Corinne • solo_traveller • ch
10
J’ai rechargé ma batterie
Pros:

Malgre le problème de l’eau cetait parfait merci et bravo

2026-04-26 • via Nuitee
G
Güven Mete • solo_traveller • ch
9
2026-04-25 • via Nuitee
R
Ronnie • couple • us
1
Cancelled our trip. No refund yet. No answer. Left us to our own good. Never contacted us back
Pros:

Cancelled our trip. No refund yet. No answer. Left us to our own good. Never contacted us back.

Cons:

Cancelled our trip. No refund yet. No answer. Left us to our own good. Never contacted us back

2026-04-24 • via Nuitee
N
Nuria • solo_traveller • ch
10
Pros:

La taille de la chambre.
Le confort de la literie.

Cons:

La musique en parmence dans les locaux communs.
La méconnaissance du personnel des produits du buffet du petit-déjeuner et le fait que certains parlaient uniquement anglais.

2026-04-20 • via Nuitee
M
Matthew • couple • ua
9
2026-04-14 • via Nuitee
C
Cornelia • solo_traveller • ch
7
2026-04-13 • via Nuitee
T
Tomasz • couple • pl
10
Najwspanialszy pobyt w górach jaki przeżyliśmy w całym życiu.
Pros:

Widoki zapierające dech w piersiach,bezpośredni dostęp/ 100 metrów do stoku po wyjęciu nart ze ski room ,fantastyczny personel, przez 8 dni naszego pobytu nie powtórzyło się ani razu menu na obiedzie/ kolacji ,
Szczególne podziękowania dla polskiego personelu: Gabrieli ,Piotra,Bartka.
Również kelnerzy z Czech i Rumuni byli bez zarzutu.
Dosłownie wszyscy dbali o nas abyśmy czuli się jak w domu.
Jeśli pan Bóg pozwoli przyjedziemy do Was jeszcze nie raz.
Dziękujemy.

Cons:

Nie było takiej rzeczy .

2026-04-11 • via Nuitee
I
Ilias • solo_traveller • gr
10
2026-04-10 • via Nuitee
M
Michael • family_with_children • ch
7
2026-04-10 • via Nuitee
M
Michael • family_with_children • de
10
Übernachten am Berg in einmaliger Lage
Pros:

Die Lage ist einmalig, vor allem abends wenn die Sonne langsam untergeht oder morgens. Das Zimmer war sehr geräumig, alles sehr sauber. Und aus dem Zimmer hatte man ein super Panorama-Blick auf die Berge! Das Essen ist sehr gut, wenn es auch nur wenig Auswahl-Möglichkeiten gibt. Es gibt einen Ski-Raum, und manchmal macht das Observatorium auf.

Cons:

Der Preis - ist sehr hoch, aber dafür hat man auch eine wohl einmalige Lage in den Schweizer Alpen.

2026-04-09 • via Nuitee
D
Daniel • couple • ch
9
Pros:

Location, view, right on the slopes

Cons:

Windows could have been cleaner. 3000+ meters altitude is not for everyone

2026-04-09 • via Nuitee
T
Thomas • solo_traveller • de
8
Einmaliger Ort, fantastisches Aussicht auf die Bergwelt der 4000er
Pros:

Toplage, sehr freundliches Personal

Cons:

Trinkwasserversorgung eingeschränkt

2026-04-08 • via Nuitee
A
Annette • solo_traveller • ch
10
magische Vollmondnacht
Pros:

Einmalig schöne Umgebung in den Bergen; grossartige Aussicht auf die atemberaubende Bergwelt

Cons:

Die Musik beim Nachtessen. Bitte weglassen, stört die schöne Aussicht auf die ruhige Bergwelt

2026-04-04 • via Nuitee
C
ChenTi • couple • tw
10
2026-04-01 • via Nuitee
F
Frank • couple • be
10
2026-03-24 • via Nuitee
B
Bernadette • family_with_children • ch
10
Pros:

The most incredible location and views in Zermatt. What a privilege to stay overnight and enjoy the Matterhorn and the Mischabel mountains in all their changing glory

Cons:

We stayed for 3 nights and the challenges of sleeping at this altitude should not be ignored.

2026-03-23 • via Nuitee
P
Paul • couple • nl
10
Ik kom zeker nog een keer
Pros:

Vriendelijke mensen. Lekker en goede maaltijden

Cons:

Geen

2026-03-17 • via Nuitee
H
Heinz • family_with_children • ch
8
Einzigartig, empfehlenswert obwohl etwas zu teuer
Pros:

Gute Qualitäten, freundliches Personal, exkludive Lage (Ausblick)

Cons:

Etwas schwierig die Liftbedienung (Karten+Tastendruck).
Zu kleines TV-Bild

2026-03-12 • via Nuitee
T
Thomas • family_with_children • ch
10
2026-03-11 • via Nuitee