Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Good breakfast
Cons:
Small room size
Cold bathroom
Inconvenient breakfast location

Categories

Cleanliness
8.19
Common sentiment about cleanliness being good but with some room for improvement.
Service
9.66
Guests praised the kindness and helpfulness of the staff, especially Abdelrahmann and Youssef.
Location
9.7
Multiple reviews highlighted the perfect location, very close to main attractions.
Room Quality
8.15
Some guests felt the rooms were a bit cramped, affecting the overall experience.
Amenities
8.18
Amenities like spa services were mentioned, but some improvements were suggested regarding offerings.
Value for Money
8.64
Overall value satisfactory, but some dissatisfaction with the pricing relative to certain amenities.
Food and Beverage
8.69
Breakfast received praise, but the arrangement was not very convenient.
Overall Experience
9.16
A very good overall experience with positive remarks on stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:32

Property Description

Luxurious Accommodation in Marrakech

Central Location: Situated in the heart of Marrakech, JEMAA EL FNA Suites & Spa offers easy access to top attractions like Bahia Palace and Koutoubia Mosque.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast patios and city views for a truly upscale experience.

Exceptional Service: With multilingual staff fluent in Arabic, English, and French, you can expect top-notch service and assistance throughout your stay.

Book your stay at JEMAA EL FNA Suites & Spa for a memorable and comfortable experience in Marrakech.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 683 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
L
Lilian • couple • es
10
Una maravilla en el centro de la ciudad
Pros:

Estancia perfecta en pleno corazón de Marrakech. La ubicación es inmejorable, muy cerca de la plaza Jemaa el Fna y de muchos puntos de interés, lo que hace muy fácil recorrer la ciudad caminando.
El personal fue increíblemente amable y atento durante toda la estancia. Siempre con una sonrisa y dispuestos a ayudarnos con cualquier cosa que necesitáramos, lo que marca realmente la diferencia.
La habitación estaba impecable, muy limpia y bien cuidada, y las camas son comodísimas, algo que se agradece mucho después de un día explorando la Medina.
En general, una experiencia excelente. Lo recomendamos totalmente y sin duda volveríamos a alojarnos aquí si regresamos a Marrakech.

2026-03-14 • via Nuitee
E
erwan • couple • fr
6
Top pour l emplacement, propre, service voiturier, je recommande.
Pros:

Propreté top , le personnel est super aussi bien le personnel de chambre, l accueil, le gardien, les masseuses…
La literie est très bien, salle d eau dans la chambre et eau bien chaude.Le centre de massage de l hôtel est top!!!! (15%de réduction),Même formidable, les masseuses sont très professionnelle 🙏, superbe petit déjeuner compris dans le prix de la chambre.

Cons:

Je déconseille fortement les chambres sous la terrasse, c est a dit 111,110,109, car c est infernal dans les chambres de 19h à 23h les chaises en fer sont traînées sans arrêt… pétage de plomb!!! Et quand tout est loué, pas possibilité de changer de chambre…

2026-03-13 • via Nuitee
F
Frederico • couple • pt
9
Très bien, et j'y retournerais sans hésiter.
2026-03-12 • via Nuitee
R
Rong • extended_group • cn
10
这是一个优异的值得信赖的酒店，特别推荐！
2026-03-06 • via Nuitee
S
Stéphanie • couple • fr
8
2026-03-05 • via Nuitee
F
Fedele • couple • it
10
2026-03-03 • via Nuitee
L
Luke • couple • gb
9
2026-03-03 • via Nuitee
N
Nuno • couple • pt
10
Adorável
Pros:

O Hotel está a dois passos da praça Jemaa, quartos muito agradáveis. Pequeno-almoço adorável no restaurante fora do Hotel
Funcionários muito simpáticos, havia sempre um segurança na porta o que nos deixou com confiança no atendimento. Voltaria com certeza a hospedar-me nesse hotel, adorei.

Cons:

Para quem gosta de dormir durante o dia, ouve-se algum barulho do Rooftop por cima do Hotel. Mas a partir das 21h00 acaba o barulho e a noite não se escuta nada. Voltaria ao Hotel com certeza e recomendo.

2026-02-26 • via Nuitee
J
Jason • couple • ie
9
Pros:

Staff were very accommodating, location is perfect, rooms are clean and felt very safe travelling with younger family members

Cons:

Breakfast is not in the riad, but around the corner. However they staff in le samover are brilliant and make sure you are well fed for the day ahead

2026-02-24 • via Nuitee
Z
zuzana • extended_group • es
10
2026-02-24 • via Nuitee
I
Iris • solo_traveller • at
7
2026-02-22 • via Nuitee
C
chaimaa • couple • ma
9
2026-02-14 • via Nuitee
J
Jeff • couple • ca
10
10/10 would stay again.
Pros:

The location was fantastic. Right in the square, next to all the action.

2026-02-14 • via Nuitee
F
filomena • extended_group • it
10
Pros:

L'accoglienza, la pulizia e la simpatia

2026-02-14 • via Nuitee
S
Sarah • family_with_children • fr
8
Pros:

Hôtel très bien placé au cœur de Marrakech.
Voyageant en famille nous avions deux chambres, l'une avec une belle salle de bains, l'autre en revanche vraiment petite et bruyante (fenêtre donnant sur la place en simple vitrage).
Très bon petit déjeuner (copieux également) servi dans un restaurant à quelques mètres de l'hôtel.
Accueil des enfants parfait avec lit parapluie avec matelas, drap housse adapté et même de jolies petites couvertures en polaire.

Cons:

L'hôtel n'est pas très bien insonorisé, on entend le bruit de la place malgré les doubles fenêtres (même si c'est atténué) et le bruit dans les couloirs.
Nous avons bénéficié d'une réduction lors de notre réservation, aussi à ce prix le rapport qualité/prix est correct, en revanche en plein tarif, je trouve que c'est un peu cher pour les prestations proposées.

2026-02-13 • via Nuitee
D
David • solo_traveller • gb
6
Disappointed apart from the fantastic location.
Pros:

Perfect location, good WiFi, heating and breakfast

Cons:

Very overpriced. My room needed a complete makeover, which includes tiles, furniture (there were rips) and painting. Very low shower water pressure. Also, the stairs were covered in water after it rained. I don’t understand how this hotel received an 8.8 rating.

2026-02-11 • via Nuitee
C
CDD • couple • es
9
Repito seguro
Pros:

La ubicación en plena plaza es ideal si lo que buscas el pasear por el centro, esta perfectamente insonorizada y se duerme genial, cero ruido.
La habitación en principio parece poco atractiva pero la cama es super comoda, las almohadas y la calidad de la ropa de cama excelente, el personal de limpieza y recepción muy amables

Cons:

como areas de mejora quizás el baño no es muy practico, poco espacio para poner las cosas y algo pequeño, pero el agua sale muy bien y calenita

2026-02-11 • via Nuitee
S
sophie • couple • fr
8
2026-02-10 • via Nuitee
M
Michael • solo_traveller • us
7
Pros:

You can't beat the location. It literally right next the the market area.

Cons:

So my only issue with this place was the housekeeping. They literally just used a key and walked into my room. No knocking or anything. That was beyond creepy. One time the moved my suitcases to the shelf's. Nothing was missing and I didn't understand why they moved them. They were on the table. That was my only issue with this place.

2026-02-10 • via Nuitee
S
SALIMA • couple • fr
9
Magnifique séjour tout était parfait
Pros:

L’emplacement est top
Au centre

Cons:

Tout était parfait

2026-02-09 • via Nuitee