Hotel 52 Playa del Carmen

Hotels
7.8 (401 reviews)
Calle 52 entre 5ta y 10 Av , Playa del Carmen , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Comfort
Cons:
Wifi Issues
Limited Amenities
Food Quality

Categories

Cleanliness
8.07
Very clean and well-maintained as mentioned in multiple reviews.
Service
8.57
Staff were generally friendly and attentive, as noted in several reviews.
Location
8.57
Good location close to various cafes, restaurants, and main attractions.
Room Quality
7.58
Rooms were described as comfortable, though some amenities were lacking.
Amenities
7.08
Amenities were limited; issues mentioned with the wifi and lack of a fridge.
Value for Money
8.07
Good value considering the benefits and location.
Food and Beverage
6.58
Food quality could be improved, as indicated by guest comments.
Overall Experience
7.88
Overall experience rated positively despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

Luxurious Boutique Hotel in Playa del Carmen

Rooftop Oasis: Enjoy stunning sea views from our rooftop pool.

Comfort and Convenience: Stay cool with air conditioning, relax with a Flat TV, and stay connected with complimentary high-speed Wi-Fi.

Personalized Service: From 24-hour reception to tourist information and massage services, we've got you covered.

Experience the charm of Playa del Carmen at HOTEL52. Book your stay now!

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 401 reviews
Cleanliness: 8.07
Service: 8.57
Location: 8.57
Room Quality: 7.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 6.58
Overall Experience: 7.88
F
Figueroa extended_group ar
6
Pros:

La habitación era cómoda, y la terraza muy linda

Cons:

No tuvimos buen internet , y problemas con el agua caliente de la ducha

2026-03-28 via Nuitee
E
ERWIN family_with_children co
7
Pros:

Habitación amplia

Cons:

El trato del personal, faltaba empatía

2026-03-27 via Nuitee
G
Gian Luca family_with_children it
7
2026-03-25 via Nuitee
C
Carlos Martin family_with_children ar
9
2026-03-24 via Nuitee
S
Solène couple fr
6
Bien dans l’ensemble
Pros:

L’emplacement et le staff

Cons:

Le manque d’équipement (pas de sèche cheveux), le manque de finitions dans la chambre

2026-03-23 via Nuitee
A
Ana Laura family_with_children mx
8
Pros:

Las habitaciones

Cons:

El desayuno y que entró agua a la habitación por la lluvia

2026-03-22 via Nuitee
C
Comini family_with_children ar
7
2026-03-22 via Nuitee
B
Brun couple ar
8
Pros:

Bien ambientado. La cama cómoda y la comida del desayuno muy rica. Alejado del centro pero se puede llegar caminando sin ningún problema ya que está a media cuadra de la principal donde a esa altura todavía hay bares y servicios

Cons:

Nos tocó una habitación abajo de la terraza donde se sirve el desayuno. Desde las 6 30 nos despertaban los ruidos de las sillas moviéndose arriba. Imposible dormir.

2026-03-17 via Nuitee
R
ROSA HELENA extended_group us
8
buena pero con varias mejoras
Pros:

las habitaciones les falta terminar la obra blanca (acabados)

Cons:

la puerta del baño

2026-03-17 via Nuitee
S
Sandrine extended_group fr
10
Parfait
Pros:

Proximité de la 5e avenue, un parking souterrain et la piscine sur le toit

2026-03-15 via Nuitee
C
Cristian Alberto couple ar
8
Cumple
Pros:

El lugar es muy lindo, alejado del ajetreado centro y fácil de encontrar

Cons:

El baño está pegado a la habitación principal, es cuestión de gustos. No obstante salir del estacionamiento con auto compacto, chico, es una odisea, casi terminamos dejando el auto, aunque después del 3er, 4to intento pudimos salir, el problema no es lo empinado, sino que la subida está gastada, hay cero adherencia, si alquilas un auto similar, es preferible dejar el auto afuera o a tu propio riesgo.

2026-03-15 via Nuitee
B
Ben family_with_children ca
10
Pros:

4th floor. The patio door didn't lock.

Cons:

The rooftop bar was only open for breakfast. No real bar during the day.
The pool wasn't as clear as it could have been. The pump was on sometimes. The birds used it the most. The tilework needs attention.

2026-03-15 via Nuitee
C
Carol extended_group uy
9
2026-03-15 via Nuitee
J
Joe family_with_children ie
10
Pros:

Everything was great. Nice place and great location, beside it all but very quite. Very comfortable bed.

Cons:

Nothing

2026-03-14 via Nuitee
S
Stefan couple de
9
Zentral und gut
Pros:

Sehr zentral, freundliches Personal, gutes Preis Leistungsverhältnis.
Im Hotel können Fahrräder gebucht werden, was wir sehr gut fanden.

Cons:

Der Poolbereich ist etwas in die Jahre gekommen, aber wir waren zum Baden am Strand.

2026-03-14 via Nuitee
P
Pretini couple ar
10
Pros:

El personal súper agradable y las habitaciones son cómodas y limpias.

2026-03-13 via Nuitee
H
Hector family_with_children us
10
2026-03-13 via Nuitee
P
Palomo extended_group mx
9
2026-03-13 via Nuitee
J
Jhonnathan extended_group cr
8
2026-03-12 via Nuitee
P
Pierre family_with_children fr
7
2026-03-10 via Nuitee