Hotel 52 Playa del Carmen

Hotels
7.8 (427 reviews)
Calle 52 entre 5ta y 10 Av , Playa del Carmen , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Comfort
Cons:
Wifi Issues
Limited Amenities
Food Quality

Categories

Cleanliness
8.07
Very clean and well-maintained as mentioned in multiple reviews.
Service
8.57
Staff were generally friendly and attentive, as noted in several reviews.
Location
8.57
Good location close to various cafes, restaurants, and main attractions.
Room Quality
7.58
Rooms were described as comfortable, though some amenities were lacking.
Amenities
7.08
Amenities were limited; issues mentioned with the wifi and lack of a fridge.
Value for Money
8.07
Good value considering the benefits and location.
Food and Beverage
6.58
Food quality could be improved, as indicated by guest comments.
Overall Experience
7.88
Overall experience rated positively despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

Luxurious Boutique Hotel in Playa del Carmen

Rooftop Oasis: Enjoy stunning sea views from our rooftop pool.

Comfort and Convenience: Stay cool with air conditioning, relax with a Flat TV, and stay connected with complimentary high-speed Wi-Fi.

Personalized Service: From 24-hour reception to tourist information and massage services, we've got you covered.

Experience the charm of Playa del Carmen at HOTEL52. Book your stay now!

Important information:

Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 427 reviews
Cleanliness: 8.07
Service: 8.57
Location: 8.57
Room Quality: 7.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 6.58
Overall Experience: 7.88
T
Thaelis • family_with_children • pa
3
Estoy enojada me cobraron más de lo que era el precio, no pude desayunar ninguna día...
2026-04-18 • via Nuitee
S
SIGILFREDO • family_with_children • cr
7
Bien
Pros:

Los desayunos no hay variedad es exactamente lo mismo todos los días no hay opciones

Cons:

Que hubiera variedad en los desayunos

2026-04-16 • via Nuitee
E
Elizabeth • solo_traveller • uy
6
Pros:

.

Cons:

.

2026-04-15 • via Nuitee
J
Julia • solo_traveller • us
9
Great location, food, staff was incredible, comfortable and accommodating!
Pros:

Location and staff, shower with hot water, delicious chilaquiles and fresh fruit included in the free breakfast

Cons:

Lack of soap, shampoo, and conditioner, but they were able to provide it to us on the second night!

2026-04-14 • via Nuitee
I
Ina • extended_group • pa
9
Confortable y tranquilo
Pros:

Las habitaciones muy confortables y que el lugar estaba cerca de muchos restaurantes y el inicio de toda la 5 avenida

Cons:

El desayuno, deberían incluir te, para que los que no toman ni café y jugo de carton

2026-04-14 • via Nuitee
R
Rojo • family_with_children • us
7
2026-04-11 • via Nuitee
R
RITA • couple • ec
8
Muy bien lo demás
Pros:

La habitación cómoda pero sin shsmpoo

Cons:

Debe tener nenflix

2026-04-11 • via Nuitee
R
Rendekova • extended_group • sk
9
Pros:

Great location, very nice stuff and very clean.
Breakfast with 3 options and great views.

Cons:

The pool and lights at the terrace were not working the night we came, which was a shame, because we wanted to use it. Other days we were busy, however the stuff handled it very nicely and they were sorry. The garage was very difficult to get in and out, we hit a bit the car, but luckily no big damage.

2026-04-10 • via Nuitee
T
Thierry • extended_group • fr
8
Bon rapport qualité prix
Pros:

Literie très confortable
Les draps sont très doux
Chambre spacieuse

Cons:

Petit déjeuné pas beaucoup de choix
Pancake, omelette, pain grillé jambon, fruits
Café très très léger
Pas de réfrigérateur dans la chambre

2026-04-10 • via Nuitee
J
Jennifer • extended_group • fr
7
2026-04-09 • via Nuitee
J
Javier • family_with_children • mx
1
Hotel no recomendable
Pros:

El recepcionista muy mala onda

Cons:

El recepcionista no quería atender

2026-04-09 • via Nuitee
K
Kta • couple • cl
7
Podría haber sido mejor
Pros:

La ubicación es perfecta.
Las sabanas limpias y de algodon .

Cons:

Desayuno pobre, no hay variedad en el menu.
Poca fruta .
Ofrecen secador de pelo en la habitación, de todos los dias que estuvimos solo un dia pude lograr que me prestaran.

2026-04-09 • via Nuitee
L
Lourdes • family_with_children • gt
10
Pros:

La ubicación

Cons:

Limpiar piscina

2026-04-08 • via Nuitee
B
Burgos • family_with_children • cl
8
2026-04-07 • via Nuitee
S
spetremand • family_with_children • mx
9
2026-04-07 • via Nuitee
G
GEORGIOS • family_with_children • gr
7
2026-04-06 • via Nuitee
R
Rivera Duque • couple • co
5
Si no te molesta caminar largos trayectos y el olor a polvo, te puede interesar.
Pros:

Me gustó la habitación y que tiene cerca un Oxxo e Eleven.

Cons:

Parece que el hotel está por terminar y todavía está en obra gris u obra negra, lo que hace que los que se siente un fuerte olor a polvo que genera renitis e incomodidad. Pese a que quede sobre la 5a Avenida, queda al final de la quinta avenida lo que hacía que los trayectos para llegar al hotel fuesen eternos.

2026-04-06 • via Nuitee
L
Leonel • family_with_children • gt
10
2026-04-05 • via Nuitee
R
roxana • family_with_children • mx
10
Pros:

La habitación es de muy buen tamaño y las camas super comodas. Hotel muy tranquilo y sin ruido del exterior. Excelente opción para hospedarse.

Cons:

El desayuno no es bueno.

2026-04-04 • via Nuitee
O
Orhan • solo_traveller • fr
10
2026-04-04 • via Nuitee