Love St Hotel

Hotels
•
Independent
6 (137 reviews)
29A Ng. 399 Au Co, Nhat Tan, Tay Ho, 29A, Hanoi, 14000 , Hanoi , VN
84-0328999666

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Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Breakfast available (surcharge)
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.08
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and unkempt rooms.
Service
7.55
Several reviews praise the helpfulness and kindness of the staff.
Location
7.09
Many guests appreciate the hotel's central location and proximity to local attractions.
Room Quality
5.54
Mixed sentiments with some rooms being comfortable while others were in poor condition.
Amenities
6.07
Standard amenities were available, but some guests noted lack of attention to detail.
Value for Money
6.03
Several guests feel the hotel offers fair value for the price, but complaints about services impact the perception.
Food and Beverage
4.58
Numerous criticisms of breakfast options and hygiene standards.
Overall Experience
6.05
A mix of positive and negative experiences lead to a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:27

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and concierge services at Love St Hotel. Grab a meal at the restaurant, snacks at the coffee shop, and unwind with a drink at the bar/lounge.

Thoughtful Services
Benefit from dry cleaning/laundry services, a 24-hour front desk, and a free roundtrip airport shuttle. Indulge in a full breakfast from 7:00 AM to 9:00 AM for a fee.

Comfortable Accommodations
Relax in one of the 40 air-conditioned rooms with minibars and Smart TVs. Stay connected with free Wi-Fi and enjoy digital programming. With a central location in Hanoi (Tay Ho), Love St Hotel is a short drive from West Lake and Hoan Kiem Lake. Don't miss out on exploring nearby attractions during your stay. Book now!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6
Based on 137 reviews
Cleanliness: 5.08
Service: 7.55
Location: 7.09
Room Quality: 5.54
Amenities: 6.07
Value for Money: 6.03
Food and Beverage: 4.58
Overall Experience: 6.05
A
Aleksandra • couple • si
6
2026-03-28 • via Nuitee
E
Eleonora • couple • it
7
2026-03-27 • via Nuitee
P
Persi • couple • il
8
2026-03-26 • via Nuitee
S
Sofie Kjær • couple • dk
1
Ulækkert og beskidt, dårlig service
Pros:

Intet

Cons:

Værelset var utrolig beskidt, der var støv, pletter og mærker overalt, personalet var ikke til nogen hjælp overhovedet, ville ikke anbefale at bo her, det var virkelig ulækkert.

2026-03-23 • via Nuitee
N
Nam • couple • vn
8
2026-03-22 • via Nuitee
B
Byran • solo_traveller • gb
6
Pros:

Staff were both friendly and helpful, as well as the location being by the lake.

Cons:

It gets quite noisy in the mornings and the roof bar can be heard late at night.

2026-03-17 • via Nuitee
K
Khaled • solo_traveller • au
9
Pros:

Large room, very comfortable beds, good bathroom, tv works, tea coffee supplied.

Cons:

No view

2026-03-15 • via Nuitee
N
Nikita • couple • ru
7
Pros:

Хороший персонал. Приятное расположение.
Не дорого.

Cons:

Звукоизоляция и ресторан
В ресторане часть блюд забыли.
Звуки в номере слышны от лифтов, с других этажей. Звонок у соседей как будто у нас слышно

2026-03-08 • via Nuitee
T
Tuan Long • couple • vn
10
2026-02-28 • via Nuitee
Константин • family_with_children • ru
8
2026-02-13 • via Nuitee
N
Nikola • solo_traveller • rs
8
2026-02-13 • via Nuitee
R
Rosiris • solo_traveller • us
10
2026-01-21 • via Nuitee
R
Rosiris • solo_traveller • us
10
2026-01-21 • via Nuitee
M
Mirka • couple • cz
10
2026-01-21 • via Nuitee
D
Diệu • couple • vn
10
Pros:

Tốt

Cons:

Dopamin

2026-01-20 • via Nuitee
再恩 • extended_group • tw
9
2026-01-20 • via Nuitee
D
Dong • family_with_children • vn
10
2026-01-19 • via Nuitee
F
Florentin • solo_traveller • ro
5
Cons:

Gălăgie de zici ca eram în gară … mizerie în baie… servirea la restaurant de nota 3… nu recomand … nu aș mai reveni…

2026-01-17 • via Nuitee
حسام • couple • sa
10
2026-01-17 • via Nuitee
品味小仙女 • family_with_children • nz
8
A great stay with excellent service, a comfortable bed, good location, and very friendly, helpful st
Pros:

I had a very pleasant stay at this hotel. The price was very reasonable and offered great value for money. The location is also excellent, making it very convenient to get around the city.
The service was great, and the bed was very comfortable, which helped me sleep very well. What impressed me the most was the front desk staff — they were extremely friendly, warm, and always willing to help. They patiently assisted me with everything I needed and made me feel very welcome.
Overall, I highly recommend this hotel and would be happy to stay here again.

2026-01-16 • via Nuitee