NU Hotel @ KL Sentral

Hotels
7.8 (3040 reviews)
No.37 Jalan Thambypillai, Brickfileds , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Convenient access to food
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.55
There were mentions of dirty cups and stained sheets, affecting the overall cleanliness impression.
Service
8.55
Staff were described as helpful and prompt, although there were some service-related complaints.
Location
9.05
Multiple reviews highlighted the excellent location near KL Sentral, making it a convenient choice.
Room Quality
7.05
Room issues such as dim lighting and broken bathroom equipment were noted, indicating a need for improvement.
Amenities
7.05
Some amenities like toilet doors and water pressure received criticism, suggesting room for enhancement.
Value for Money
8.05
Overall seen as a budget choice, decent value was implied despite some flaws.
Food and Beverage
8.55
Proximity to various food options was positively noted, creating a favorable impression.
Overall Experience
7.55
Guests have mixed feelings; great location but noted issues could affect future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:15

Property Description

NU Hotel @ KL Sentral offers a modern stay near KL Sentral Train Station, where guests can enjoy free WiFi and a 24-hour front desk. Discover comfortable rooms with flat-screen TVs, a minibar, and free toiletries in the en suite bathroom.

Convenient Location
Explore nearby Brickfields district, home to many Indian and Malaysian restaurants offering delicious cuisines.

Complimentary Services
Benefit from free luggage storage, daily newspapers, and helpful local area recommendations from our attentive staff.

Nearby Attractions
Visit popular landmarks like Merdeka Square and the Petronas Twin Towers, just a short distance away. Book your stay now for a memorable experience at NU Hotel @ KL Sentral.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3040 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
S
SISHITHAREN • couple • sg
7
2026-04-17 • via Nuitee
F
Fatima-Zohra • solo_traveller • be
8
Bon rapport qualité/prix
Pros:

Emplacement

Cons:

Bruyant à cause du métro

2026-04-17 • via Nuitee
T
Thomas • couple • es
9
Pros:

Very Central and Practical

Cons:

Very Central

2026-04-16 • via Nuitee
P
PeiShin • solo_traveller • my
8
2026-04-16 • via Nuitee
M
Mohd Aidil • solo_traveller • my
10
The hotel beyond my expectation, close to LRT, Nu Sentral Mall, easy access to KL Sentral, lots of Mamak Restaurant to c
Pros:

location and clean, staff friendly

Cons:

The TV Channel reception poor

2026-04-16 • via Nuitee
C
christophe • solo_traveller • fr
6
rapport qualité prix assez faible malgré un bon emplacement
Pros:

l'emplacement est tres bien

Cons:

chambre très petite, wifi dysfonctionnel et très faible, vue de la fenêtre très moche, vis à vis gênant par rapport au batiment d'en face avec absence de rideaux transparents, une partie de la fenetre est cachée pas l'armoire

2026-04-15 • via Nuitee
N
Norah • couple • jp
8
2026-04-14 • via Nuitee
Z
Zharif • couple • my
8
2026-04-13 • via Nuitee
C
carmen • solo_traveller • nl
9
Ik zou het weer boeken als ik de trein zou pakken vanuit KL.
Pros:

Vriendelijke personeel, gratis room upgrade gehad naar een ruimere kamer. Je hoefde niet te lang te wachten op een lift.

Cons:

Lag iets verder van KL Sentral dan ik gedacht had. Ik moest de eerste trein in de ochtend hebben naar het vliegveld, maar de NU Sentral mall is dan nog gesloten. Uiteindelijk een grab gepakt om naar KL Sentral te gaan. Ik heb RM 50 aan borg betaald bij het inchecken, dat je weer terug krijgt bij het uitchecken. Dit zou duidelijker vermeld kunnen worden bij het boeken.

2026-04-13 • via Nuitee
V
Valanie • family_with_children • my
8
2026-04-13 • via Nuitee
M
Mohd Rizal • extended_group • my
8
Pros:

Value for money… very near to KL Sentral

Cons:

The key needs to tap 3x to unlock the door. Not sure valid for all rooms or just mine.

2026-04-13 • via Nuitee
P
Patricia • solo_traveller • de
6
2026-04-13 • via Nuitee
B
BoonThong • solo_traveller • my
7
2026-04-13 • via Nuitee
N
nuraina syazreena • extended_group • my
5
Pros:

Comfortable room, clean
Near to Nu sentral n KL sentral

Cons:

No TV channel..quite noisy, can hear people next room talking

2026-04-11 • via Nuitee
D
Deny • couple • my
5
2026-04-11 • via Nuitee
M
Mohd Yusof • family_with_children • my
8
Pros:

Dekat dengan KL Sentral

2026-04-09 • via Nuitee
D
Durul Azrin • couple • my
8
2026-04-05 • via Nuitee
M
Michael • couple • de
8
Good for one to two nights and perfect if you need to get to KL Sentral
Pros:

The location is good, close to KL Sentral and public transport

Cons:

It is noisy and the air con is pointing directly towards the bed

2026-04-05 • via Nuitee
S
Sze Kang • solo_traveller • sg
7
2026-04-05 • via Nuitee
L
LEE • couple • sg
8
2026-04-02 • via Nuitee