NU Hotel @ KL Sentral

Hotels
7.8 (3085 reviews)
No.37 Jalan Thambypillai, Brickfileds , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Convenient access to food
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.55
There were mentions of dirty cups and stained sheets, affecting the overall cleanliness impression.
Service
8.55
Staff were described as helpful and prompt, although there were some service-related complaints.
Location
9.05
Multiple reviews highlighted the excellent location near KL Sentral, making it a convenient choice.
Room Quality
7.05
Room issues such as dim lighting and broken bathroom equipment were noted, indicating a need for improvement.
Amenities
7.05
Some amenities like toilet doors and water pressure received criticism, suggesting room for enhancement.
Value for Money
8.05
Overall seen as a budget choice, decent value was implied despite some flaws.
Food and Beverage
8.55
Proximity to various food options was positively noted, creating a favorable impression.
Overall Experience
7.55
Guests have mixed feelings; great location but noted issues could affect future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:15

Property Description

NU Hotel @ KL Sentral offers a modern stay near KL Sentral Train Station, where guests can enjoy free WiFi and a 24-hour front desk. Discover comfortable rooms with flat-screen TVs, a minibar, and free toiletries in the en suite bathroom.

Convenient Location
Explore nearby Brickfields district, home to many Indian and Malaysian restaurants offering delicious cuisines.

Complimentary Services
Benefit from free luggage storage, daily newspapers, and helpful local area recommendations from our attentive staff.

Nearby Attractions
Visit popular landmarks like Merdeka Square and the Petronas Twin Towers, just a short distance away. Book your stay now for a memorable experience at NU Hotel @ KL Sentral.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3085 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
Z
ZhenJian • couple • my
5
2026-07-04 • via Nuitee
N
Nursastrie Sriyunie • solo_traveller • my
5
Great location
Pros:

The fact that its location that near to kl sentral, mall is a win. Love it . Easy access to food and other facilities.

Cons:

Unfortunately my room don't have view because ii's location is in the middle of the building. Basicly i have window but my view is the front door of the other room 😏. Next time please do mention the room do not have view in the booking.

2026-07-03 • via Nuitee
K
Kamariah nor • solo_traveller • my
8
simple dan selesa
Pros:

sarapannya adalah ok... tpt sarapan mudah dan berhampiran. makanannya adalah ok.

Cons:

tidak berkenaan

2026-06-29 • via Nuitee
K
Kazumasa • solo_traveller • jp
9
スタッフの笑顔が素敵
Pros:

駅近

Cons:

特にありません

2026-06-29 • via Nuitee
C
CHRISTIAN AGUILERA • solo_traveller • es
9
2026-06-28 • via Nuitee
S
S DAVID • solo_traveller • my
8
Pros:

Very clean and pleasant.

2026-06-26 • via Nuitee
M
mowlaboccus • solo_traveller • mu
8
Pros:

Cleanliness n comfort

Cons:

Room slippers are not provided

2026-06-26 • via Nuitee
T
Tan • solo_traveller • sg
8
2026-06-25 • via Nuitee
S
Saonah • couple • sg
8
It was just a nite stay, very convenient to many eateries
Pros:

easy to find n near to a big shopping mall & lrt/mrt

Cons:

NA

2026-06-23 • via Nuitee
M
Mohamad Fahmie • solo_traveller • sg
8
2026-06-21 • via Nuitee
E
Edmund2022 • solo_traveller • sg
10
Pros:

Near by the KL sentral

2026-06-21 • via Nuitee
L
Leann • family_with_children • ph
8
We only stayed overnight due to a long layover, but nevertheless it was a good experience!
Pros:

The location is very convenient; a quick walk to KL Sentral station which can take you to many places and sites such as the KLCC mall and Petronas Towers. The room is spacious and clean, and the staff are very accommodating and helpful. There are free breakfast coupons to the restaurant located below the hotel.

Cons:

Toothbrush and toothpaste are not provided, so be sure to bring your own or you can buy these and other toiletries in the convenience stores nearby!

2026-06-18 • via Nuitee
T
TIONG WEE • couple • sg
1
2026-06-17 • via Nuitee
R
Rohana • family_with_children • sg
8
Pros:

Location, triple sharing bed set up. Clean

2026-06-17 • via Nuitee
A
Abd affidz • solo_traveller • my
7
2026-06-15 • via Nuitee
C
Chung Chau • family_with_children • vn
7
Pros:

Convenient for Indian food because the area is as of a "little India" area.

2026-06-14 • via Nuitee
A
Arnold Lian • family_with_children • my
8
2026-06-09 • via Nuitee
G
Guesmi • solo_traveller • my
7
2026-06-05 • via Nuitee
A
Ashvirni • couple • ie
10
2026-06-04 • via Nuitee
P
Pang • couple • ca
6
For the money, you should not complain for such a safe and decent place.
Pros:

It is located at KL Sentral which is easy to take public transport.

Cons:

It is noisy at night. Can hear people screaming.

2026-06-03 • via Nuitee