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Modern Amenities - Enjoy free WiFi, private parking, and rooms equipped with a coffee machine and flat-screen TV.
Comfortable Stay - Relax in a private bathroom with a shower, free toiletries, and a hairdryer.
Convenient Location - Take advantage of the complimentary continental breakfast and get insider tips from our friendly reception staff.
Book your stay at Park Hill Inn & Suite today for a memorable experience in Red Deer!
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
The breakfast was amazing. This is what I needed before I hit the road
Convenient
Bed was too hard
Hot breakfast, comfy beds
Hotel needs upgrades
Great staff
A little out of the way for my needs
The young man at the front desk was lovely when we checked in.
I liked that we were able to check in, after driving 18 hours, at 1am. And we were able to park our truck towing a trailer in the parking lot near the door. Miracle.
Nothing
Breakfast was good. Decaf coffee would be appreciated
Finding a better price online
a nice ambience
room 323 the sink a bit clogged and the bath tub. aside from that its good.
It was clean and reasonable
Toilets are pretty low
Descent rooms
Issues with toilet and dent in the wall bathroom
One exceptional front desk employee named Ira and her customer service . Other than that the whole experience was a disaster. See my detailed review
At approximately 10:40 AM, I called the front desk to request assistance in calling a taxi. I was not feeling well and needed to get to the hospital. As someone who is not from Red Deer, I am unfamiliar with local taxi options and simply needed help. The staff member immediately responded with "no," which shocked me, as assisting guests with basic needs such as arranging transportation is a standard courtesy in hospitality.
When I asked why she refused, she replied in a rude tone, "Did you ask me?" I clarified that I was requesting one now and had not asked previously. She then hung up the phone. Moments later, she called back and asked if I needed the taxi right away. I told her I would be in the lobby within five minutes.
I went to the lobby immediately and asked her why she had refused my request. She denied saying no, then changed her explanation and claimed she might have misheard me. I accepted that possibility and began walking away. As I did, she made another disrespectful remark: "Don’t you have a phone?" When I asked what she meant, she continued, "You have a phone, you can call a taxi. I can’t be with you all the time to call a taxi."
This was said while I was visibly unwell, in pain, and trying to get to the hospital as quickly as possible. Her tone was dismissive, argumentative, and completely inappropriate. She continued insisting that I should have used my phone, despite my explaining that I am not local, was unwell, and simply needed assistance. No taxi information or brochures were provided in the room, and her attitude made an already stressful situation significantly worse.
This level of disrespect, lack of empathy, and unwillingness to provide basic guest support is unacceptable for any hotel, especially one serving visitors unfamiliar with the area.
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