The Cliff Hotel & Spa

Hotels
8.9 (2840 reviews)
Cardigan, Gwbert On Sea , Cardigan , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Cons:
Colder food at times
Small room sizes
Gym amenities need updates

Categories

Cleanliness
8.35
Most reviews indicate rooms were clean, but some mentioned issues with cold food.
Service
9.85
Staff consistently praised for being friendly and accommodating.
Location
9.35
Several reviews highlight the beautiful location and sea views.
Room Quality
8.35
Rooms generally described as clean and comfortable, but some small.
Amenities
8.35
The gym needs updating, and some service elements could be improved.
Value for Money
8.85
Overall in line with hotel expectations, though some mentioned pricing concerns.
Food and Beverage
8.85
Breakfast was mostly well-received, but dinner quality varied.
Overall Experience
9.25
In general, a good experience with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:04

Property Description

Breathtaking Views and Luxurious Accommodation
Located in Wales overlooking Cardigan Bay, The Cliff Hotel and Spa offers stunning views of the rugged coastline and Poppit Sands. All rooms feature en suite facilities and some offer views of the bay and golf course.

Relaxation and Indulgence
Guests can unwind in the bar or lounge while taking in the picturesque surroundings. The hotel's spa facilities include a saltwater hydro spa, steam room, sauna, hot tub, and gym. Additionally, there are 5 treatment rooms in the salon area for ultimate relaxation.

Unwind and Rejuvenate
Indulge in a perfect relaxation zone at The Cliff Hotel and Spa, where you can pamper yourself and escape the daily grind. Book your stay now to experience luxury and tranquility at its finest.

Important information:

For guests staying over the Christmas and New Year period, our restaurant service times and menu will change. For further information, please contact the hotel. Please be aware that the hotel cannot guarantee availability for dinner reservations. Should you wish to book a table in our restaurant please contact the hotel in advance of your stay to avoid any disappointment. Use of our spa facilities is restricted to between 08:00 - 10:00 for children aged 16 years and younger. Please note that spa treatments must be booked in advance to avoid disappointment. One hours use of the spa facilities is included for each night of your stay, pre-booking is essential. Accommodations reservations in Holiday Houses do not include use of the spa facilities.In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for £10 per person per night when using an available cot.
    Children up to and including 4 years old stay for £10 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for £20 per person per night when using an available extra bed.
    People 13 years old and over stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2840 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.25
W
Wanis solo_traveller au
8
2026-07-25 via Nuitee
J
Jonathan solo_traveller gb
2
An absolute disappointment.
Pros:

Nothing wrong with the room.

Cons:

This hotel is a complete disappointment. I booked as we had a National meeting being held there. We had a previous meeting 20 years ago and the venue was fantastic. I can only say that this event was an embarrassment. The staff had no idea how to manage a conference. The evening meal was a complete joke. The bar closed early with no forewarning. The staff became dismissive when we asked questions about the meal/bar.

2026-07-25 via Nuitee
J
Jodie couple gb
8
2026-07-25 via Nuitee
T
Thomas solo_traveller es
10
Pros:

Free use if the spa

Cons:

Our room was very small

2026-07-25 via Nuitee
S
shirley extended_group gb
7
Very disappointed with the food very poor 😢
Pros:

Location fabulous, spa exception since upgrade . Room stunning . Most staff exceptionally helpful but yet again let down by a few which is so sad .

Cons:

The food, what a let down . Always had amazing food here but last nights dinner was abysmal. Black cod with more bones than fish for £32.95 they could have at least picked the bones out, tasteless potato cake and very bland. Seafood special £23.50 was a miss match of a prawn skewer with a potato slice and a bit of brisket with random courgettes and veg. Beef brisket was mostly all fat with crispy noodles. The only decent dish was the pork which the dinner loved. The puddings didn’t fair much better a beautiful strawberry tart but the put this disgusting basil gel under and the ice cream which was very unpleasant. The panacotta well it was not pleasing to the eye but apparently tasted lovely . The almond frangipan was a vanilla sponge no taste but a pleasant sponge. How disappointing it was my husbands 60th birthday and 6 of us booked 3 rooms and stayed the night . The food has always been exceptional but not this time . 😢😢 The staff need more training behind the bar as they are not handling the glasses properly when serving and their glasses are never a full pint. We were drinking in the bar but at 10pm we asked what time the bar closed as we felt they were waiting for us to leave they said 10pm. When told we were residents they just disappeared and we had to wait ages for drinks . What has happened to this amazing place it’s so disappointing 😢😢😢 We’ve been here several times as it’s a special place but won’t be eating here again if the food doesn’t improve or the staff behind the bar . Also the Tempest lounge was closed all night from 5pm. This was NOT communicated when we booked as this is a stunning place to sit and enjoy the view ⭐️ this is for the food and bar service ⭐️⭐️⭐️⭐️⭐️ this is for the hotel bedroom and the spa

2026-07-24 via Nuitee
D
Davies solo_traveller gb
8
2 day break
Pros:

The hotel was clean and well appointed, set in an amazing location , the staff were courteous, professional and pleasant.

2026-07-23 via Nuitee
T
TRACY couple gb
10
2026-07-23 via Nuitee
J
Jan couple gb
9
2026-07-23 via Nuitee
H
harris solo_traveller gb
10
Pros:

Everything was excellent highly recommend hotel was lovely staff were amazing and very helpful the views were out of this world

Cons:

The wind 🤣🤣

2026-07-23 via Nuitee
O
O. Prys couple gb
8
It was relaxing
Pros:

The view and location

Cons:

The price of food

2026-07-23 via Nuitee
R
RICKY couple gb
9
Great place to stay. Great views. Great food
Pros:

Location great. Great views from room. Hotel staff warm friendly and professional. Having blue badge was given own parking bay.

Cons:

Car park had some rough areas and some visitors parking was not good. I Had someone next to me park in disabled bay parking badly into my parking space. No blue badge.

2026-07-22 via Nuitee
G
Glyn family_with_children gb
8
2026-07-22 via Nuitee
N
niki solo_traveller gb
10
Fantastic views, super clean hotel, great staff.
Pros:

Every member of staff was helpful, courteous and professional. The room was immaculately clean. Bed was super comfy. Spa was as advertised and very clean. Breakfast was good and the terrace to eat it on was superb. Breakfast Staff were attentive and polite.

Cons:

No air con in the room (we were having a heatwave) but fans were supplied which was a plus

2026-07-21 via Nuitee
I
Inga solo_traveller de
8
Schönes Hotel mit traumhafter Aussicht
Pros:

Tolle Lage mit wahnsinnig schöner Aussicht. Sehr freundliches Personal und qualitativ hochwertiges Essen. Sehr schöne Einrichtung des Hotels insgesamt.

Cons:

Das von mir gebuchte Zimmer war extrem klein. Das stand allerdings auch so in der Beschreibung, ich hatte es nur nicht vorher gesehen.

2026-07-21 via Nuitee
M
Mark Jones solo_traveller gb
10
Pros:

Lovely welcome from reception.
Room ready early.
Spa quiet, clean... And no children.
Big room.
Great dinner with friendly helpful staff.
Great views & sunset with cocktails and fire pit.
Breakfast outside in the sun with dolphins behind us..... Perfect stay.

Cons:

Everything was great.

2026-07-21 via Nuitee
T
TIMOTHY solo_traveller gb
10
2026-07-21 via Nuitee
J
Jan solo_traveller gb
8
I'm hoping to return to the hotel but not the noisey room i had this time. Appreciating that would
Pros:

Breakfast and location excellent as were the staff.

Cons:

I didn't like how noisey the pretty big generators and/or the extractors were on the flat roof outside the window.

2026-07-20 via Nuitee
K
Kenneth couple gb
8
Very good overall
Pros:

Staff were excellent

Cons:

Our room had two steps in the access room

2026-07-20 via Nuitee
T
Tim couple gb
9
Great for a family get together.
Pros:

Great views. Lots of areas to relax.

Cons:

Could have been more umbrellas outside. Having to prebook the gym or pool access - a hotel of this quality should not require this, would put us off staying in the future.

2026-07-18 via Nuitee
J
Jason solo_traveller gb
7
2026-07-17 via Nuitee