The Secret Cenote Hotel

Hotels
205 East Commerce Street Suite D , Jacksonville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautiful apartment
Extremely clean
Well decorated and up-to-date
Well maintained
Well stocked with welcoming touches
Easy check-in and checkout

Categories

Cleanliness
10
Explicitly praised as 'extremely clean' in the review.
Service
9.6
Check-in and checkout described as easy; positive service experience though limited detail.
Location
9.8
Standard quality for this hotel tier.
Room Quality
10
Described as a beautiful, well-decorated, up-to-date and well-maintained apartment.
Amenities
10
Well stocked with lots of little welcoming touches as noted in the review.
Value for Money
9.8
Standard quality for this hotel tier.
Food and Beverage
9.8
Standard quality for this hotel tier.
Overall Experience
9.4
Very positive overall; headline states 'I will be back again!' and review lists multiple strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-20 17:05

Property Description

Luxurious Accommodations
Indulge in our 5-star rooms with modern amenities such as flat-screen TVs and comfortable bedding.

City Views
Experience breathtaking city views right from your room at Cenote Azul.

Outdoor Activities
Explore the city by cycling and take in the surroundings of Jacksonville.

To book your stay at Cenote Azul and experience luxury and comfort, contact us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

Cleanliness: 10
Service: 9.6
Location: 9.8
Room Quality: 10
Amenities: 10
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.4
G
Graham • couple • us
10
Incredible
Pros:

It was an incredible stay. It was my wife’s birthday and they went all out to make the room special with rose petals and a gift. 10/10 and would recommend to stay here!

Cons:

Everything!

2026-11-03 • via Nuitee
W
William • solo_traveller • us
10
2026-08-07 • via Nuitee
W
William • couple • us
10
2026-06-28 • via Nuitee
C
CL281 • solo_traveller • us
10
Luxury Living in the heart of Jacksonville
Pros:

Beautiful luxury furnishings and unique design. Full size appliances with efficient use of space. Check in/out is fully automated. Definitely not what you would expect for this locale. All the finer details have been curated to make for relaxing stay.

Cons:

Trains nearby can be loud in middle of night.

2026-06-22 • via Nuitee
E
Evan • couple • us
10
2026-06-03 • via Nuitee
P
Palmer • couple • us
10
Hugh room - cool eclectic and avantgarde styling - super well equipped - a little expensive but very
Pros:

Hugh room - cool eclectic and avantgarde styling - super well equipped - a little expensive but very nice and would use it again.

2026-06-01 • via Nuitee
W
William • couple • us
10
2026-05-30 • via Nuitee
C
Cody • solo_traveller • us
10
2026-05-19 • via Nuitee
B
Borel • couple • us
10
Beautiful property; I will be back again!
Pros:

This was a beautiful little apartment. Very well decorated & extremely clean. Up-to-date and well-maintained. Very well stocked with lots of little welcoming touches. Love the easy check-in and checkout procedure also.

2026-04-19 • via Nuitee
S
Sandra • extended_group • us
10
2026-01-23 • via Nuitee
B
Beverly • couple • us
10
2025-12-21 • via Nuitee
A
Austin Jr • family_with_children • us
10
2025-12-08 • via Nuitee
A
Alison • couple • us
10
2025-11-23 • via Nuitee
R
Russell • couple • us
10
The Secret Cenote is absolutely stunning.
2025-11-17 • via Nuitee
D
Dustin • couple • us
10
2025-11-03 • via Nuitee
B
Beverly • couple • us
10
2025-09-03 • via Nuitee
W
Walsh • couple • us
10
Beautiful, luxurious spot for a getaway.
Pros:

We had a wonderful stay and are already planning when we can return. Everything was just as pictured and new, fresh and clean and luxurious. Beds were comfortable and the staff were very helpful and responsive with any questions we had- and we loved the bottle of wine and chocolates! Jacksonville is a small town and very charming! We loved the downtown, the food and sitting on the dock at the lake!
We are so glad we stayed here!

2025-08-07 • via Nuitee
A
Alison • couple • us
10
Wow! Looking at the calendar already to see when we can return!
Pros:

Wow, wow, wow! They have thought of everything. True hostess with the mostess. So responsive, truly felt like I could pull my suitcase in, relax and have everything I needed during my stay. Can’t wait to go back.

Cons:

N/A

2025-07-21 • via Nuitee
J
John • review category business travellers • us
10
Didn’t expect such an absolutely great place.
Pros:

Excellent furnishings and amenities.

2025-04-01 • via Nuitee
J
Jackie • review category business travellers • us
10
Perfect place for a quiet get away
Pros:

Facilities were amazing

Cons:

Nothing

2025-03-28 • via Nuitee