Kingston Hotel 4 - Hulo Bukit Bintang

Hotels
7.8 (296 reviews)
196, Jalan Changkat Thambi Dollah , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dirty rooms
Broken amenities
Lack of service standard at night

Categories

Cleanliness
5.53
Overall bad experience due to the dirty room and toilet. Comments about cleanliness are mostly negative.
Service
9
Many positive comments about friendly staff, especially Dishen and Suzan.
Location
9.04
Great location mentioned multiple times; proximity to malls and attractions.
Room Quality
6.99
Room quality was decent but had reports of issues like cleanliness and a broken shower.
Amenities
7.52
Some amenities like the water dispenser were reported as not functioning.
Value for Money
7.98
Standard quality for this hotel tier with positive comments about value.
Food and Beverage
8.33
Standard quality for this hotel tier.
Overall Experience
8
Mixed overall experience; positive for service and location, negative for cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:59

Property Description

Convenient Location
Located within close proximity to Starhill Gallery and Pavilion Kuala Lumpur, our hotel offers easy access to the city's main attractions.

Free WiFi
Stay connected throughout your stay with complimentary high-speed WiFi available in all areas of the hotel.

Nearby Landmarks
Explore popular landmarks such as Berjaya Times Square, Kuala Lumpur Convention Center, and KLCC Park just a short distance away.

Book your stay at Kingston Hotel 4, TRX today for a comfortable and convenient experience in Kuala Lumpur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 296 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.33
Overall Experience: 8
S
Sonia Sofena couple my
10
Pros:

What i like the most is they prepare a dispenser so it is easy if you're looking for a water to drink.

Cons:

None

2026-04-18 via Nuitee
A
abdullah couple my
5
Fair stay for the price
Pros:

Fair

Cons:

Location

2026-04-16 via Nuitee
A
Anzar solo_traveller pk
10
Pros:

The staff was very helpful and accommodating both dishen and rayhan. Overall nice Experience

2026-04-15 via Nuitee
J
Jeremy solo_traveller sg
7
2026-04-06 via Nuitee
M
Muhamad family_with_children my
8
Pros:

Good location and friendly staff, Mahadi was very helpful. It was a good stay for a good price.

2026-03-31 via Nuitee
Y
Yasmeen solo_traveller my
7
Pros:

Comfortable ! Staff : mahadi

2026-03-30 via Nuitee
M
mohd solo_traveller my
7
Pros:

view yg bagus

Cons:

kad pintu bilik digandakan dari 1 jadi 2 kad pintu hotel ditukarkan pada numbor sahaja

2026-03-27 via Nuitee
D
Depuydt family_with_children fr
10
Pros:

Chambre propre et lumineuse
Réception très confortable
Personnel très gentil merci à Dishen pour son accueil chaleureux

2026-03-23 via Nuitee
J
Joseph family_with_children gb
10
Pros:

Brilliant ataff ... so helpful. ..sorted out an extra day as my flight was delayed ... very helpful chap (originally from shri Lanka) really pleased ..

All the staff were helpful ...

Cons:

Bo answer on booking.com when I asked to sort out an extra day ...so shame on whoever is incharge who didn't reply to 4 messages...

2026-03-21 via Nuitee
H
hiraoui family_with_children tn
8
Pros:

Le personnel

2026-03-20 via Nuitee
E
Eugene family_with_children my
10
2026-03-18 via Nuitee
F
FITRIYAH couple my
9
Good
Pros:

Clean and comfortable, the staff is super friendly thank you Dishen for helping!

Cons:

Just minor clean issue

2026-03-18 via Nuitee
F
Faizz family_with_children my
9
Pros:

the place strategic and comfortable and the staff is good

2026-03-17 via Nuitee
N
Nora couple se
7
2026-03-14 via Nuitee
C
Chai Nee couple my
2
Pros:

没有

Cons:

柜台很差,房间有蟑螂

2026-03-11 via Nuitee
X
Xun extended_group my
5
2026-03-10 via Nuitee
Y
YIGIT family_with_children tr
9
2026-03-09 via Nuitee
S
SIEW KUEN family_with_children my
6
2026-03-08 via Nuitee
A
Ayşe solo_traveller tr
7
2026-03-06 via Nuitee
B
Balqis Koyu couple id
8
Good Hotel
Pros:

good location and clean hotel

Cons:

there is no iron in my room

2026-03-06 via Nuitee