Kingston Hotel 4 - Hulo Bukit Bintang

Hotels
7.8 (276 reviews)
196, Jalan Changkat Thambi Dollah , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Dirty rooms
Broken amenities
Lack of service standard at night

Categories

Cleanliness
5.53
Overall bad experience due to the dirty room and toilet. Comments about cleanliness are mostly negative.
Service
9
Many positive comments about friendly staff, especially Dishen and Suzan.
Location
9.04
Great location mentioned multiple times; proximity to malls and attractions.
Room Quality
6.99
Room quality was decent but had reports of issues like cleanliness and a broken shower.
Amenities
7.52
Some amenities like the water dispenser were reported as not functioning.
Value for Money
7.98
Standard quality for this hotel tier with positive comments about value.
Food and Beverage
8.33
Standard quality for this hotel tier.
Overall Experience
8
Mixed overall experience; positive for service and location, negative for cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:59

Property Description

Convenient Location
Located within close proximity to Starhill Gallery and Pavilion Kuala Lumpur, our hotel offers easy access to the city's main attractions.

Free WiFi
Stay connected throughout your stay with complimentary high-speed WiFi available in all areas of the hotel.

Nearby Landmarks
Explore popular landmarks such as Berjaya Times Square, Kuala Lumpur Convention Center, and KLCC Park just a short distance away.

Book your stay at Kingston Hotel 4, TRX today for a comfortable and convenient experience in Kuala Lumpur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 276 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.33
Overall Experience: 8
S
Syarifah KHAIRUNNISA • extended_group • my
3
2026-02-13 • via Nuitee
M
Mahmoud • couple • tr
7
جيده و لكن ارجوا الاهتمام بالنظافه
Pros:

الكل كان جيدا و خاصه موظف الاستقبال mahadi أشكرك صاحب ابتسامه و وجه ضحوك شكرا لك صديقي

Cons:

عدم تنظيف الغرفه كل يوم

2026-02-10 • via Nuitee
J
jinseong • family_with_children • kr
10
2026-01-28 • via Nuitee
S
Suruthan • family_with_children • ch
5
Pros:

Die lage war sehr gut in der nähe eines Malls, man hat sich sicher gefühlt.

Cons:

Es war sehr laut im Zimmer nach Mitternacht waren laute Geräusche aus dem gang zu hören wie auch von der Strasse.
Die betten und Kissen waren Leider sehr unbequem, haben danach Verspannungen bekommen vom schlaffen.

2026-01-26 • via Nuitee
M
Mohamad • extended_group • my
10
Pros:

hotel room all ok joy also ok

Cons:

stuff joy helpfull

2026-01-23 • via Nuitee
A
Achraf Anis • solo_traveller • qa
8
2026-01-22 • via Nuitee
K
Kah hui vivian • couple • my
6
Pros:

地理位置不错

Cons:

厕所需添加门干湿分离

2026-01-20 • via Nuitee
M
MD ABUL KALAM • couple • bd
9
2026-01-19 • via Nuitee
W
Wong Fai • couple • my
10
Pros:

Thanks a lot Navid for helping 🥰

2026-01-19 • via Nuitee
F
Farah • couple • my
8
2026-01-19 • via Nuitee
W
Wong Su • couple • cn
10
Pros:

good hotel good Fo..Navid,Dishen,Suzan,Nana all are good people 😍

2026-01-19 • via Nuitee
O
Ong • couple • my
10
Pros:

Receptionist service is top notch 💯,specially Navid & Suzan

2026-01-19 • via Nuitee
N
Navin • couple • my
8
Pros:

Clean and beautiful ambiance.
Located near to BTS and nearby Restaurants
Staff Named NaNa in reception done a very good job

Cons:

Can provide water bottle instead of jug to refil water from dispenser at outside of Room.

2026-01-17 • via Nuitee
K
kwai yee • couple • my
5
Pros:

可以再便宜一点就完美了😍

2026-01-10 • via Nuitee
R
Rhys • family_with_children • ph
8
Pros:

Cleanliness and friendliness. Thank you, Dishan and Nana.

2026-01-10 • via Nuitee
N
nimisha • family_with_children • in
10
2026-01-08 • via Nuitee
O
Ong • family_with_children • my
10
Excellent
Pros:

Everything about it

Cons:

Nothing

2026-01-07 • via Nuitee
F
Faizz • family_with_children • my
8
Pros:

the place is in the heart of kl and very comfortable

2026-01-03 • via Nuitee
W
WAN MUHAMMAD • family_with_children • my
10
Pros:

Overall experience is great, tq front desk officer Dishen!

2026-01-03 • via Nuitee
C
Chandra • couple • my
2
Bad experience in Kingston
Pros:

Very good location. Morning receptionist very friendly and helpful. Night shift receptionist was so so rude.

Cons:

Aircond not in good condition
Untill morning no cooling. Bathroom door no lock, no hanger to hang cloth, bathroom was not clean at all. Overall bad experience. Regret of booked here

2025-12-31 • via Nuitee