Choapan 28 - Lux Apartments in Condesa

Hotels
9.1 (271 reviews)
28 Calle Choapan , Mexico City , mx

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Clean and spacious apartments
Responsive service
Cons:
Lack of natural light
Some amenities missing
Privacy concerns

Categories

Cleanliness
8.99
Overall, the property is described as clean, but some guests noted issues that could affect cleanliness perception.
Service
9.46
Guests found the host responsive and helpful, enhancing the overall experience.
Location
10
Highly praised for its prime and convenient location, close to attractions while remaining safe.
Room Quality
8.45
Room quality varied; some complaints about lack of natural light and privacy, impacting overall comfort.
Amenities
8.98
Amenities provided are generally satisfactory, but some guests suggested additional items could enhance the experience.
Value for Money
8.94
Standard value for a place in this location and with these amenities.
Food and Beverage
8.49
Not specifically mentioned in reviews, considered standard for self-catering properties.
Overall Experience
9.47
Guests enjoyed their stay and highlighted various positive aspects despite some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:59

Property Description

Luxurious Accommodation with City Views

Modern Amenities for Comfort
Experience the convenience of a private entrance, free WiFi, a lift, and full-day security during your stay. Each unit is equipped with a flat-screen TV, streaming services, and a well-fitted kitchenette including a microwave, fridge, and coffee machine.

Prime Location for Exploring
Located just 2.9 km from Chapultepec Castle, with The Angel of Independence and Chapultepec Forest also nearby, Choapan 28 - Lux Apartments in Condesa offers the perfect base for exploring the city. Book now and indulge in luxury and convenience during your stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 271 reviews
Cleanliness: 8.99
Service: 9.46
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 9.47
G
Gregory couple ch
9
Very good
Pros:

Location, confort, modernity

Cons:

The floor was a bit dirty, looks like it wasn’t wiped out my socks were totally brown

2026-04-17 via Nuitee
I
Ilianna couple gr
10
Pros:

Το κατάλυμα βρισκόταν σε πολύ καλό σημείο που αισθανόσουν ασφάλεια. Ήταν καθαρό με μεγάλους χώρους και άνεση.

Cons:

Θα θέλαμε ίσως να υπήρχε παρουσία από υπηρεσία καθαρισμού μετά από κάποιες ημέρες τουλάχιστον για τα σκουπίδια.

2026-04-14 via Nuitee
L
Laura K solo_traveller lt
5
Pros:

I liked the bed and the pillows - they were very comfortable. And I liked that there was a jug of filtered (hopefully) water when I arrived. The staff was quite prompt in replying, however - sometimes in English, sometimes - in Spanish. Lack of consistency...

Cons:

Where do I begin... The check in was inefficient - the given code was not working to enter the apartment. Then, there was no iron even though it's mentioned in the item list of the apartment, there is also no washing machine... For this price, you can't just not have facilities to do laundry! Also, the black kitchen towel, the sponge and the black face towel in the bathroom reacked of dampness. It was unusable! The sofa was really uncomfortable - when you sit down - you can feel the wooden carcass that its made out of.

2026-04-14 via Nuitee
G
Greta couple us
7
2026-04-10 via Nuitee
T
Timothy couple us
10
Very convenient
Pros:

Excellent location , clean and quiet.

2026-04-09 via Nuitee
T
Thomas couple de
9
Super Unterkunft für einen Besuch in Mexico Stadt.
Pros:

Das Appartement ist sehr modern, relativ ruhig und sicher gelegen, nah zur nächsten Metro Station. Die Küchenausstattung ist etwas mager aber ausreichend.

Cons:

Alles perfekt.

2026-04-04 via Nuitee
Y
Yolanda couple us
9
2026-04-04 via Nuitee
M
Markus couple de
9
Pros:

Lage, Größe, das Eingehen auf Wünsche

2026-04-03 via Nuitee
A
ane extended_group cz
9
Pros:

Todo genial. El apartamento muy bien equipado y la ubicación perfecta.

Cons:

Para dos personas es un apartamento de 10, para tres si la estancia es larga el sofá puede ser algo incómodo para dormir.

2026-04-02 via Nuitee
G
Gonzalez couple mx
10
2026-03-31 via Nuitee
S
Sarah couple us
10
Great experience
Pros:

Great location and was comfortably appointed

2026-03-30 via Nuitee
A
Andrew couple gb
7
It’s a decent place to stay and cheaper than other apartments in the area but lack of a concierge is penny pinching
Pros:

It was clean and reasonably well equipped

Cons:

Getting into the building is a nightmare. It’s the only place we stayed in during our month stay in Mexico that didn’t have a reception or a physical concierge
You have to rely on 2 codes to get in and to your room- which often don’t work. There is a phone no. for help - we rang this in desperation but nobody answered
We were lucky that another guest came along and got us in
It’s not what you need after a long trip and then you go out for the evening and stress that ur not going to get back in
Shower pressure is not great but it does work

2026-03-25 via Nuitee
E
Estefania couple es
7
El país es increíble
Pros:

El bańo está reformado

Cons:

La cocina no tiene hervidor de agua y para hervir agua hace falta usar la cocina que es muy antigua y tarda más de 40’ para hervir agua . Una kettle es fundamental para hervir agua y hacerte un té . No se puede estar esperando más d media hora que hierba el agua en en un fogón tan antiguo . Luego no hay abridor de vino no hay tijeras y cuando llegas solo hay dos sobres de té . No hay ni un sobre para el primer día tener café . No hay botellas de agua ( ninguna ) para recibir a los huéspedes . Considerando el calor que hace en este país dos mini botellas de agua para recibir sería de agradecer . Hay una jarra de agua que está llena pero no se sabe de donde proviene. Al no conseguir hervir agua tampoco sugiero a los que llegan al apartamento beber agua que no está sellada. El personal de limpieza es maravilloso. La dirección o la política de empresa en cuanto al check out es nada adecuada a la necesidad de los viajeros . Hay que salir d o apartamento si o si a las 11 am . Como la mayoría de los vuelos de largo radio todos los vuelos salen de tarde . Así pues mi marido y yo nos vimos fuera del apartamento a las 11 am mientras que volábamos 20 pm . Pedí dejar nuestras maletas bajo llave en algún lugar ya que nos ofrecieron un cuarto sin llave . Me costó mucho conseguir dejar nuestro equipaje bai llave . Al final el equipo de limpieza fueron los que nos ayudaron . Decir para finalizar que incómodo resulta hacer un vuelo de 20 h en conexión sin poderte dar una ducha ya que salir de la habitación tan pronto implicó llegar al aeropuerto muy incómodos antes de nuestras 20 h de trayecto . Deberían facilitar un baño y o ayuda a los huéspedes antes de volar en esas condiciones.

2026-03-18 via Nuitee
E
Elizabeth solo_traveller cl
9
Lindo y cómodo departamento para una estancia corta.
Cons:

Entiendo el concepto del departamento, solo me parece que sería un buen gesto dejar un par de botellas de agua a los huéspedes, ya que para quien viene de otro país no hay costumbre de tomar agua de la llave (solo lo hago en mi país) y había una jarra con un plástico encima, pero no da seguridad para beberla. Se agradece cuando uno llega de un largo viaje.

2026-03-17 via Nuitee
G
Gaspar couple mx
10
Excelente
Pros:

Es un depto excelente en Limpieza presentación y ubicación.
Las imágenes que muestran son muy reales.
Gracias

Cons:

Nada...porqué todo fue excelente para nosotros.

2026-03-16 via Nuitee
M
Michelle extended_group us
8
Pros:

The location was ideal, it felt safe and was close to many great restaurants/street food stands and tourist attractions. The property itself was clean, had lovely decor, and was comfortable. The staff was extremely helpful and friendly!

Cons:

I'm not sure if this is the fault of the building or a more common phenomenon in cdmx, but the water pressure in the shower was very weak and made it difficult to wash my hair. The water also tended to be either very hot or very cold and it was difficult to maintain a comfortable middle.
There was no iron in the room despite it being advertised on booking.com.

2026-03-13 via Nuitee
I
ivonne couple us
8
2026-03-11 via Nuitee
J
Jean-Claude couple ca
9
2026-03-10 via Nuitee
D
Dirk couple de
8
Pros:

Die Wohnung war groß genug und sauber. Carlos hat stets per WhatsApp helfen können.

Cons:

Es war nachts sehr laut durch die Straße in der Nähe.

2026-03-06 via Nuitee
S
Scott couple ca
7
Pros:

Great location, responsiveness, and instructions were clear. Clean space and it has everything you need.

Cons:

The apartment seems to have bad air flow even with windows open, and I found it a bit stuffy and hot at night. As a result of windows being open, we found the noise from the street loud.
My body didn't seem to like the bedding, and I didn't sleep very well. That is likely just me as my partner didn't find it as troublesome.
We didn't use the fan because the temperature normalized towards the early hours of the morning and it wasn't needed then.
I suspect my "issues" aren't shared by others.

2026-03-04 via Nuitee