Hôtel du Château & Spa - Teritoria

Hotels
•
les Collectionneurs
8.4 (1029 reviews)
2 Rue Camille Saint Saens , Carcassonne , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Small rooms
Value for money concerns
Noise issues

Categories

Cleanliness
8.15
Some mentions of cleanliness were positive, but concerns about room size and decor were noted.
Service
8.91
Staff was described as friendly and helpful across multiple reviews.
Location
9.16
Multiple reviews highlighted the ideal location near historical sites.
Room Quality
7.61
Several comments indicated rooms were small, impacting comfort.
Amenities
8.32
SPA and parking highlighted positively, but some amenities were critiqued.
Value for Money
7.9
Some guests felt the price didn't align with the room quality and amenities.
Food and Beverage
8.65
Breakfast and general food quality were well-received.
Overall Experience
8.51
General satisfaction with the stay, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Luxurious Amenities
Hôtel Du Chateau - Les Collectionneurs offers a range of luxurious amenities, including free access to an outdoor pool, a spa with an indoor pool, hot tub, and hammam. The perfect way to unwind and relax during your stay.

Panoramic Views and Culinary Delights
Indulge in a drink at the panoramic bar, offering stunning views of the city. Snacking options are available for a quick bite, and guests can even participate in cooking classes upon request. A treat for both the eyes and the taste buds.

Convenient Location
Conveniently located just 30 metres from the entrance of the medieval Cité de Carcassonne, Hôtel Du Chateau is also close to the N113 motorway exit and various attractions like the Basilica of Saint Nazaire and Saint Celse. With private parking and a 24-hour reception, your stay will be hassle-free.

Book now for an unforgettable stay at Hôtel Du Chateau - Les Collectionneurs.

Important information:

Please note that access to the indoor pool, hot tub and hammam is at an extra cost.

Please note that the outdoor pool is heated from Easter season until the end of October.

In case of arrival after 18:00 please contact the hotel.Swimming pool: Closed from Sun, Nov 1, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1029 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.16
Room Quality: 7.61
Amenities: 8.32
Value for Money: 7.9
Food and Beverage: 8.65
Overall Experience: 8.51
D
David • couple • nl
10
Als je Carcassonne goed wil beleven, dan is dit je hotel die je gaat helpen!
Pros:

We voelden ons zeer welkom

2026-09-17 • via Nuitee
R
ruysschaert • extended_group • be
4
Pros:

Ontbijt was goed.

Cons:

De kamers, de badkamer en de douche zijn veel te klein. Dit is geen 4-sterren maar een 3-sterren niveau.

2026-09-16 • via Nuitee
C
ceri • couple • gb
7
nice
Pros:

good location and facilities as advertised

Cons:

light on outside room due to walkway to other rooms, could be pain, so could offer black out blinds, then no issue

2026-09-15 • via Nuitee
W
Wolfgang • couple • de
9
Weltkulturerbe direkt vorm Hotel
Pros:

Am Fuße der Burg fantastisch. Es gibt kein anderes Hotel außerhalb so nahe (200 meter)
Der Blick wenn die Sonne morgens aufgeht unbezahlbar.
Frühstück ohne Buffett mal etwas ganz anderes.
Es wird vom Kaffee bis zu den gekochten Eiern das Obst die Brötchen alles wird serviert

Cons:

Es hat alles gepasst

2026-09-14 • via Nuitee
B
birgitte • couple • nl
9
2026-09-14 • via Nuitee
M
marta • couple • es
7
Pros:

El jardín u las vistas al castillo

Cons:

La habitación era pequeña y un poco encajonada. No apetecía mucho estar. Pagamos bastante y esperábamos una habitación más cómoda y espaciosa

2026-09-13 • via Nuitee
F
Fiona • couple • gb
9
Room was fantastic, staff were great and food everything we needed.
Pros:

Location and parking was excellent as was the room. We booked a junior suite and this was well worth the money. Breakfast was great, served to the table, plentiful and very fresh. I booked a treatment and this was very professional.

Cons:

Nothing.

2026-09-09 • via Nuitee
G
Graham • couple • gb
7
Suited our needs for one night
Pros:

Location and secure parking.

Cons:

No comfortable seating in room. Shower heads needed cleaning. Tiling poor especially in splash areas.

2026-09-08 • via Nuitee
S
Susana • couple • es
6
Ubicación bien pero calidad-precio elevado
Pros:

La ubicación es perfecta. Al pie de la muralla de la ciudad medieval.
Piscina pequeña pero agradable.

Cons:

Habitación junior suite pequeña y con terraza poco cuidada. Olor a humedad.
Calidad-precio muy elevado. No vale la pena.

2026-09-02 • via Nuitee
M
Marc • couple • jp
8
Pricy, but incredible location
Pros:

The location right outside the old city walls is hard to top, and surprisingly quiet to boot. The property is beautiful and caters well to travellers looking to rest up while also providing great opportunities to explore the old city and the area around it.

Cons:

The first room we were checked into was unfortunately not up to par. There was a constant sound emanating from one of the walls. It took us quite some time to get them to move us to a different room. Also, the breakfast was not up to the standard we have come to expect during our travels in France. Overall, i think the price was too high for what we got.

2026-09-02 • via Nuitee
F
Florence • family_with_children • fr
9
Sejour très agréable avec un emplacement sous les remparts exceptionnel
Pros:

Emplacement exceptionnel, le jardin est au pied des murailles et la vue est magnifique, notamment le soir quand tout est illuminé.
Décoration agréable, chambre très confortable, personnel accueillant

Cons:

rien

2026-09-01 • via Nuitee
N
nicola • family_with_children • it
7
Vista spettacolare.
Pros:

Posizione senza dubbio . La struttura, carina, ha bisogno di una rinfrescata

Cons:

In genere un po delabre'

2026-08-31 • via Nuitee
J
Jitka • family_with_children • cz
9
2026-08-31 • via Nuitee
B
Beate • family_with_children • nl
7
Pros:

Locatie was echt super!

Cons:

De bar was veel onbemand.

2026-08-30 • via Nuitee
K
Kathrin • couple • ch
10
Wunderbar
Pros:

Herzliches Ambiente schöne Hotelanlage. Super zentral

2026-08-29 • via Nuitee
A
Andrei • solo_traveller • ru
10
Pros:

Все было прекрасно

2026-08-28 • via Nuitee
A
Anca Maria • couple • ro
9
2026-08-28 • via Nuitee
M
Maryline • couple • fr
9
2026-08-27 • via Nuitee
C
cambodiaman • family_with_children • it
6
Not all that shimmers is gold.
Pros:

La posizione è eccellente per visitare la città pur resstando lontani dalla ressa.

Cons:

La camera era piccola, buia, afosa, e affacciata sul passaggio della clientela. Questo ci ha obbligati a lasciare costantemente le ante chiuse e le luci accese con conseguente effetto claustrofobico. Il bagno necessitava di doti contorsionistiche per entrare in doccia o sedersi sul WC. Per quanto riguarda il bar, i cocktails, per costare 9 euro, dovrebbero essere fatti da barmen/women capaci.
Il prezzo del parcheggio andrebbe specificato nei dettagli al momento della prenotazione.
Con i prezzi che l'albergo ha ci si aspetterebbe qualcosa di più che la semplice, ottima posizione.

2026-08-24 • via Nuitee
E
Elena • couple • es
7
2026-08-23 • via Nuitee