Hôtel du Château & Spa - Teritoria

Hotels
•
les Collectionneurs
8.4 (992 reviews)
2 Rue Camille Saint Saens , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
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Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Small rooms
Value for money concerns
Noise issues

Categories

Cleanliness
8.15
Some mentions of cleanliness were positive, but concerns about room size and decor were noted.
Service
8.91
Staff was described as friendly and helpful across multiple reviews.
Location
9.16
Multiple reviews highlighted the ideal location near historical sites.
Room Quality
7.61
Several comments indicated rooms were small, impacting comfort.
Amenities
8.32
SPA and parking highlighted positively, but some amenities were critiqued.
Value for Money
7.9
Some guests felt the price didn't align with the room quality and amenities.
Food and Beverage
8.65
Breakfast and general food quality were well-received.
Overall Experience
8.51
General satisfaction with the stay, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Luxurious Amenities
Hôtel Du Chateau - Les Collectionneurs offers a range of luxurious amenities, including free access to an outdoor pool, a spa with an indoor pool, hot tub, and hammam. The perfect way to unwind and relax during your stay.

Panoramic Views and Culinary Delights
Indulge in a drink at the panoramic bar, offering stunning views of the city. Snacking options are available for a quick bite, and guests can even participate in cooking classes upon request. A treat for both the eyes and the taste buds.

Convenient Location
Conveniently located just 30 metres from the entrance of the medieval Cité de Carcassonne, Hôtel Du Chateau is also close to the N113 motorway exit and various attractions like the Basilica of Saint Nazaire and Saint Celse. With private parking and a 24-hour reception, your stay will be hassle-free.

Book now for an unforgettable stay at Hôtel Du Chateau - Les Collectionneurs.

Important information:

Please note that access to the indoor pool, hot tub and hammam is at an extra cost.

Please note that the outdoor pool is heated from Easter season until the end of October.

In case of arrival after 18:00 please contact the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 992 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.16
Room Quality: 7.61
Amenities: 8.32
Value for Money: 7.9
Food and Beverage: 8.65
Overall Experience: 8.51
P
paula • extended_group • fi
8
Pros:

Kaunis huone ja upea sijainti.

Cons:

Huoneemme oli 3 aikuiselle aivan liian pieni. Matkalaukkua ei voinut avata, kun sängyt olivat käytössä. Kallis siihen nähden.

2026-06-27 • via Nuitee
F
Fabienne • couple • be
9
Excellent !
Pros:

L’emplacement, le petit déjeuner, la gentillesse du personnel et une mention spéciale pour le massage sur mesure incroyable !

Cons:

Salle de bain petite

2026-06-24 • via Nuitee
D
Dr. Arlette-Laure • solo_traveller • de
9
2026-06-24 • via Nuitee
V
volodymyr • couple • ua
7
Pros:

гарне місце, сніданок

Cons:

номери потребують ремонту,

2026-06-22 • via Nuitee
F
Firma Malloth AG • couple • ch
9
Gut geführtes Haus in sehr guter Lage
Pros:

Lage zu Altstadt von Carcassonne
Sehr ordentlich und sauber
Gutes Frühstück

2026-06-22 • via Nuitee
J
Jim • solo_traveller • gb
10
2026-06-20 • via Nuitee
J
John • couple • us
10
Fantastic staff , views , cleanliness , manicured grounds
Pros:

Great proximity to fortified old city

Cons:

all was great

2026-06-20 • via Nuitee
G
George • couple • us
8
A lovely tranquil inn a short walk from Carcassone's most central gate.
Pros:

Terrific location a manageable walk from the major gate to the walled city and with easy auto access. Front desk staff were helpful in recommending local restaurants and automotive related questions. The bar was accessible round the clock and breakfast was served there and in the surrounding garden.

Cons:

Our room was awkwardly located behind the front desk and down a narrow corridor. The external hotel parking required luggage to be carried up a flight of stairs and while staff were willing to help if they were available, they were often very busy. Finally, our parking spot in the 15 euros per night lot attracted huge avian interest which meant that after checkout our first stop was to a car wash.

2026-06-18 • via Nuitee
G
Gilles • solo_traveller • fr
7
Tel bel emplacement mais chambre pas à la hauteur d'un 4 étoiles
Pros:

L'emplacement est très bien le niveau du service aussi

Cons:

La chambre qui ne répondait pas aux critères d'un 4 étoiles

2026-06-18 • via Nuitee
K
Karen • couple • gb
8
Great location stay on a stylish boutique bed and breakfast
Pros:

The property location could not be better ! Beautiful !
Lovely stylish property with friendly staff. Breakfast was excellent.

Cons:

Whilst the bedroom was very stylish and well equipped it was extremely small hence a lower mark for value for money. I would actually call this a boutique bed and breakfast spa rather than a hotel, as there is no dinner /lunch available. That said plenty of food options a short stroll away. So overall not an issue.

2026-06-18 • via Nuitee
P
PATRICIA • couple • fr
7
Cons:

Pas de frigo dans notre chambre la 5 dans un hôtel 4 étoiles …..
je trouve cela vraiment pas correcte …

2026-06-15 • via Nuitee
B
bernard • couple • ie
10
The hotel was perfect , well located for our brief stay in Carcassonne , the staff were friendly and the room was relaxi
Pros:

Great location , well decorated and great facilities

2026-06-13 • via Nuitee
S
snsnavarros • couple • es
10
Estancia maravillosa
Pros:

la ubicación es maravillosa, tomar una copa o un helado por la tarde desde su terraza mientras se pone el sol mirando la city es una experiencia que merece la pena.

2026-06-13 • via Nuitee
L
Laura • couple • co
10
Amazing experience
Pros:

Everything ! Room, restaurant , service, location

2026-06-12 • via Nuitee
R
Rob • solo_traveller • gb
10
2026-06-12 • via Nuitee
D
David • couple • za
7
OK it served its purpose for a one-night stay
Cons:

Room was very small

2026-06-12 • via Nuitee
C
Carlo Emanuele • family_with_children • it
10
Pros:

Posizione e colazione

Cons:

Pulizia

2026-06-12 • via Nuitee
M
Marc • family_with_children • fr
9
2026-06-11 • via Nuitee
R
Richard • couple • gb
10
2026-06-10 • via Nuitee
M
Mirella • couple • ch
6
2026-06-10 • via Nuitee