Hôtel du Château & Spa - Teritoria

Hotels
•
les Collectionneurs
8.4 (928 reviews)
2 Rue Camille Saint Saens , Carcassonne , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Small rooms
Value for money concerns
Noise issues

Categories

Cleanliness
8.15
Some mentions of cleanliness were positive, but concerns about room size and decor were noted.
Service
8.91
Staff was described as friendly and helpful across multiple reviews.
Location
9.16
Multiple reviews highlighted the ideal location near historical sites.
Room Quality
7.61
Several comments indicated rooms were small, impacting comfort.
Amenities
8.32
SPA and parking highlighted positively, but some amenities were critiqued.
Value for Money
7.9
Some guests felt the price didn't align with the room quality and amenities.
Food and Beverage
8.65
Breakfast and general food quality were well-received.
Overall Experience
8.51
General satisfaction with the stay, despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:06

Property Description

Luxurious Amenities
Hôtel Du Chateau - Les Collectionneurs offers a range of luxurious amenities, including free access to an outdoor pool, a spa with an indoor pool, hot tub, and hammam. The perfect way to unwind and relax during your stay.

Panoramic Views and Culinary Delights
Indulge in a drink at the panoramic bar, offering stunning views of the city. Snacking options are available for a quick bite, and guests can even participate in cooking classes upon request. A treat for both the eyes and the taste buds.

Convenient Location
Conveniently located just 30 metres from the entrance of the medieval Cité de Carcassonne, Hôtel Du Chateau is also close to the N113 motorway exit and various attractions like the Basilica of Saint Nazaire and Saint Celse. With private parking and a 24-hour reception, your stay will be hassle-free.

Book now for an unforgettable stay at Hôtel Du Chateau - Les Collectionneurs.

Important information:

Please note that access to the indoor pool, hot tub and hammam is at an extra cost.

Please note that the outdoor pool is heated from Easter season until the end of October.

In case of arrival after 18:00 please contact the hotel.Swimming pool: Closed from Sat, Jan 24, 2026 until Thu, Apr 2, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 928 reviews
Cleanliness: 8.15
Service: 8.91
Location: 9.16
Room Quality: 7.61
Amenities: 8.32
Value for Money: 7.9
Food and Beverage: 8.65
Overall Experience: 8.51
A
Andrew • couple • sg
8
2026-03-28 • via Nuitee
J
Jaime • couple • es
9
2026-03-28 • via Nuitee
M
Marco • couple • fr
8
Un plaisir et une vraie découverte . Ça a sublimé notre sejour
Pros:

Un super accueil .
Un personnel réactif et présent 24 heures sur 24

Cons:

La musique constante et trop forte au bar et dehors toute la journée et impossibilité de baisser le volume ….

2026-03-25 • via Nuitee
E
E • couple • nl
8
Prijs/kwaliteit was erg goed
Pros:

Fantastische ligging , heel erg schoon

Cons:

Ontbijt was zeer matig met droge broodjes, dat verwacht je niet in Frankrijk, ook was het jammer dat de Spa al om 20 uur dicht ging, wij gingen ook voor de Spa naar dit hotel

2026-03-16 • via Nuitee
M
Montserrat • family_with_children • es
8
2026-03-15 • via Nuitee
W
William • family_with_children • fr
10
Nous avons passé un très agréable séjour. Nous reviendrons.
Pros:

Cet hôtel offre de très belles prestations avec une équipe très sympathique, disponible et efficace.
Juste au pied des remparts a 100m de la porte principale, c'était parfait.

2026-03-09 • via Nuitee
B
Brice • solo_traveller • fr
8
Pros:

Très beau cadre , très bel établissement

Cons:

Rien de significatif

2026-03-03 • via Nuitee
M
Martina • solo_traveller • de
9
2026-03-03 • via Nuitee
J
jackson • solo_traveller • fr
7
2026-02-24 • via Nuitee
M
Miquel • couple • es
4
Pros:

Ubicacion

Cons:

El color rojo de la habitación y perro y gato paseándose por el comedor.

2026-02-13 • via Nuitee
J
Josandra • couple • hr
8
Cons:

The shower is very small. You can hardly move in it when the door is closed.

2026-02-13 • via Nuitee
A
Ana Maria • family_with_children • ar
10
Pros:

Me gustó absolutamente todo. La atención esmerada. La ubicación y las instalaciones. Una experiencia hermosa e inolvidable. Lo recomiendo absolutamente.

2026-02-09 • via Nuitee
A
Armelle • couple • fr
5
2026-01-22 • via Nuitee
Z
Zoe • couple • ie
8
2026-01-19 • via Nuitee
M
Marie • solo_traveller • fr
8
2026-01-19 • via Nuitee
C
Ceri • couple • gb
9
Welcoming and comfortable for us and our dogs.
Pros:

Confortable, characterful and welcoming.

2026-01-19 • via Nuitee
M
MarcelaJimenez • family_with_children • mx
10
Gran alojamiento
Pros:

Excelente ubicación, vistas extraordinarias, increíble el trato del personal

2026-01-19 • via Nuitee
O
ODILE • couple • fr
8
HOTEL TRES BIEN SITUE - CALME AVEC UN PERSONNEL TRES SYMPATHIQUE AIMABLE ET SOURIANT 6
2026-01-19 • via Nuitee
G
Greet • couple • nl
8
Stopover op de weg naar Spanje
Pros:

Goed hotel met topligging

Cons:

Helaas was de bovenste verdieping in ombouw

2026-01-14 • via Nuitee
K
Karim • solo_traveller • fr
10
Joli Hôtel, avec un emplacement optimal pour visiter la cité de Carcassonne
Pros:

Très chouette, établissement bien situé, la chambre était très jolie et la literie vraiment confortable. Nous avons apprécié notre séjour chez vous.

2026-01-07 • via Nuitee