Altos Hotel & Spa

Hotels
7.3 (429 reviews)
37 bd du Luxembourg , Avranches , fr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Hiking
Lift / Elevator
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness of common areas
Cons:
Issues with room odors
Maintenance of facilities

Categories

Cleanliness
6.88
Overall good cleanliness mentioned, though some issues with room smell and maintenance noted.
Service
8.85
Service was frequently praised, with several mentions of friendly and helpful staff.
Location
7.39
Location is convenient, but impacted by noise from traffic.
Room Quality
6.84
Rooms noted for cleanliness but with some issues regarding comfort of beds and odors.
Amenities
6.87
Amenities such as the spa praised, but some facilities are in need of repair.
Value for Money
7.33
Guests felt they received decent value, though some areas could improve.
Food and Beverage
7.38
Breakfast was well received, but other dining options fell short.
Overall Experience
6.85
Mixed experiences with recent complaints balanced against favorable mentions of staff and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:36

Property Description

Modern Design & Spa Access
Altos Hotel & Spa, a contemporary boutique hotel near Mont Saint-Michel, offers a modern design and spa access for a truly relaxing stay.

Luxurious Rooms & Amenities
Each room at Altos Hotel & Spa features satellite TV, a private bathroom, and convenient lift access, ensuring a comfortable and enjoyable experience.

Relaxing Spa & Nearby Attractions
Indulge in the spa's hot tub, sauna, and dry water massage beds, then explore the nearby Avranches Aquatic Centre and Normandy coast for a memorable getaway.

Book your stay at Altos Hotel & Spa for a rejuvenating retreat in Avranches.

Important information:

Reception is open daily from 07:00 until 22:30. On Sundays, reception is open from 17:00 to 21:30.

If you plan to arrive after 21:30, please contact the hotel in advance to obtain the access code.

Please note that the spa access fees are not included in the room rate.

Please note that children under 2 years old can stay for free if guests bring their own cot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 429 reviews
Cleanliness: 6.88
Service: 8.85
Location: 7.39
Room Quality: 6.84
Amenities: 6.87
Value for Money: 7.33
Food and Beverage: 7.38
Overall Experience: 6.85
C
Christine extended_group fr
7
Manque de personnel
Pros:

La chambre spacieuse

Cons:

Pas de climatisation pas de service au bar

2026-06-26 via Nuitee
T
Thiago couple it
7
Cons:

Colazione debole senza molto opzioni.
Parcheggio in mezzo al fango quando piove.

2026-06-26 via Nuitee
R
ruben solo_traveller fr
4
Cons:

Pas de climatisation

2026-06-25 via Nuitee
J
Jacques couple fr
9
Bien situer, facile d’accès
Pros:

L’accueil, la disponibilité , les conseils pour trouver un restaurant, la propreté et l’organisation des chambres.

2026-06-25 via Nuitee
C
Cedric solo_traveller fr
6
Besoin d'améliorations
Pros:

La personne est très accueillante et attentionnée, malgré les ressources limitées mis à sa disposition.

Cons:

L'établissement nécessiterait une rénovation extérieure significative et un nettoyage approfondi afin d'améliorer son apparence générale. Concernant les chambres, une modernisation et l'installation d'un système de climatisation seraient appréciables, compte tenu des tarifs pratiqués.

2026-06-23 via Nuitee
S
Sinopoulos solo_traveller fr
6
Pros:

Une chambre assez grande, un très bon lit et un personnel très gentil.
Pas de climatisation mais un gros ventilateur a été installé avant notre arrivée.

Cons:

Il faisait 40 degrés quand nous sommes arrivés vers 18h et pas de climatisation dans la chambre, une nuit difficile.
Notre chambre donnait sur une petite terrasse avec l'escalier de secours, nous n'avons pas laissé la porte fenêtre ouverte pour la nuit car n'importe qui pouvait rentrer en passant par l'escalier.

2026-06-23 via Nuitee
J
JohnCB solo_traveller gb
8
A good basic hotel
Pros:

The staff were friendly and helpful
There's secure parking behind the hotel
The room was comfortable and the breakfast was good

Cons:

This hotel is on a main road about 20-30 minutes walk from the old centre and its restaurants so may not be ideal for people with mobility issues

2026-06-23 via Nuitee
M
marie family_with_children re
8
Séjour en famille, nous avons passé une nuit confortable avec un agréable accueil. On recommande !
Pros:

Réservation de dernière minute, les instructions ont été très claire. La chambre propre et la literie agréable. Le personnel est serviable et aux petits soins pour ses clients. Pas mal de propositions pour le petit déjeuner.

Cons:

Si nous devions noter quelque chose à améliorer ce serait peut être un ventilateur plus performant ou climatisation pour les fortes chaleurs.

2026-06-23 via Nuitee
D
De Feyter solo_traveller be
9
2026-06-23 via Nuitee
V
Vincenzo couple it
6
Sufficiente
Pros:

Letto comodo. Hall ben fatta. Parcheggio sicuro

Cons:

Stanze con bagno un po’ datato. Purtroppo manca aria condizionata e quando ci sono oltre 30 gradi con un ventilatore ed un piccolo deumidificatore e’ difficile stare bene

2026-06-22 via Nuitee
P
Per solo_traveller se
9
2026-06-18 via Nuitee
J
Juliet extended_group gb
4
No thanks..
Pros:

Easy to locate, friendly reception

Cons:

Quite dated, double bed in our room was in quite a bad condition. Resulting in a bad nights sleep, the balcony not at all secure meaning on a warm, humid night we had to keep the windows closed. No air conditioning, only a fan recycling warm air. The balcony seems to be shared with 4 other rooms so not secure to leave a window ajar. It’s also directly onto the fire escape so anyone hanging around could get in.

Rooms very dated. Breakfast not great for the 16 euro, we are American and like our milky coffee, but only got a small jug for 2 people and we both had granola..ended up with dry granola. 🤢

The guy on reception seemed very nice but was doing everything from checking in to serving breakfast…

Unusual place! I suppose at the end of the day it was a place to sleep but my husband has now banned me from booking hotels 😜 final cost was 160 euro for 1 night…with taxes on this and taxes on that

2026-06-16 via Nuitee
L
Laetitia solo_traveller fr
5
2026-06-15 via Nuitee
F
FREDERIC couple fr
7
Environnement quelconque, spa sympa mais fréquenté.
Pros:

Le spa est sympa mais trop bondé
Les chambres sont simples

Cons:

Trop de monde, une braderie sur le parking, un restaurant plein.

2026-06-12 via Nuitee
G
Gudrun couple de
7
Pros:

Wir haben nur eine Nacht auf der Durchreise in den Westen im Hotel verbracht und keine Zusatzleistungen in Anspruch genommen. Ideal war für unser vollgepacktes Auto der gut geschützte Privatparkplatz hinter dem Hotel. Die Dame an der Rezeption war sehr freundlich. Wir haben gut geschlafen und sind danach früh weitergefahren, deshalb können wir nicht mehr sagen. Alles hat geklappt.

Cons:

Wir hatten nichts zu kritisieren.

2026-06-10 via Nuitee
V
Viv couple gb
7
2026-06-10 via Nuitee
C
Christelle extended_group fr
6
Bon séjour pour une nuit
Pros:

L’amabilité et l’arrangement pour une arrivée dans la nuit

Cons:

Le Rapport qualité prix. Pas de petites bouteilles d’eau dans la chambre, pas de mitigeur dans la salle de bain (eau trop chaude ou trop froide)

2026-06-08 via Nuitee
S
sophie couple fr
10
Bel arrêt pour une balade dans avranches
Pros:

Proximité du centre ville d’avranches, bon accueil, petit déjeuner très bon et varié :-)

Cons:

Réveillé par la présence du jour dans la chambre pas de volets

2026-06-08 via Nuitee
G
Gerard solo_traveller fr
10
Tout bien
Pros:

Tout bien

2026-05-31 via Nuitee
T
Thierry solo_traveller fr
7
Pros:

L’accueil et l’accessibilité

Cons:

Pas de climatisation

2026-05-28 via Nuitee