The Brent Hotel - London - Wembley

Very secure property excellent room owner very polite

Lovely staff and location. Very good for the price and so so convenient. Staff was amazing.

The gentlemen at the recieption was absolutly lovely, warm and welcoming, a nice friendly face. Informed us that our room got upgraded and they even put a fan in because of the heat. He advised us on how to get to the event and where to get some good grub. Free water was given because of the heat, the room was clean and tidy, it appears to be an old building so come winter I'm sure people will be nice and warm. Overall a fantastic place to stay for a night or two and I really liked that you can give them your key to look after so you don't have to worry about losing it. The receptionist was kind and courteaus, asking how our concert was and wished us a goodnight. Very professional, very friendly and overall a welcoming enviroment. One of the cheaper hotels I saw last year when I booked it. I also appreciated the handrail on the stairs, I have mobility issues so when the concert finished my knee was killing so the railing was helpful so I could put less pressure on it. I know that may sound daft but it really helped. (I'm really sorry I forgot the receptionist name I want to say he was called Andy. Give that man a raise or tip the man, absolutly lovely guy.)

The hotel was a great location for Wembley and with free onsite parking made the commute from the north very easy. Andy on the front desk was super helpful and was a pleasure to talk too.

Very friendly staff
Good location
Good value
Clean and comfortable

This hotel was perfect for a concert in Wembley. Andy at reception was an absolute gent, so welcoming & helpful. As two girls going to a concert in Wembley for the first time we felt so safe. A brilliant location, 10 min walk to the station & only one stop away. We walked back half way & got an Uber then, it was seamless. Andy told us these options at check in which again was so helpful. Room was basic but absolutely spotless, expensive but it was to be expected on the night of Harry Styles & much more reasonable than options further away. It had everything we needed. Thanks again Andy for a great stay😊

Andi was really helpful, we requested an early check-in, two hours before normal, this was not an issue. Andi greeted us at check-in, it was a very hot day, we were given complimentary chilled bottled water. In addition, our room was prepared too a high standard, and being thoughtful, the fan in our room was running, ensuring room was nice and cool. We were there for a concert at Wembley. Andi kept us right about getting to and from Wembley by train. Would definitely recommend and will be booking again next time back at Wembley.

Stayed in rm 23 was a lovely room just what we needed for the night Andy was happy to help with everything

Booked this hotel on the day after another cancelled on us. Without 15 minutes of booking we were checking in. Exceptional customer service skills.

Excellent location for getting to Wembley to see Harry Styles with free parking which is a bonus in London.

Andy was the best! He was so helpful and kind. He gave us wonderful suggestions for making our trip better.
We appreciated all he did for us!!

Andy was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely free upgrade. The location was great for its distance to Wembley stadium - very easy commute.

Ideal location for Wembley Stadium

Das Personal war extrem freundlich, hat uns sehr viele Tipps gegeben, gratis Wasserflaschen. Außerordentlich nett und bemüht!