Vila Tako - Hotel

Everything, the outside of the locked door looked nice though!

La struttura senza avvisarci in modo adeguato ed inequivocabile non ci ha dato le stanze. Sull’app la prenotazione risultava confermata così come pure contattando Booking stesso tutto risultava in regola ma non ci hanno dato le stanze lasciandoci alle 19 di sera senza stanza e senza fornirci soluzioni alternative. ci hanno completamente rovinato la vacanza, causando anche spese ulteriori. Sottolineo anche che arrivati lì non ci hanno neanche aperto, siamo saliti nell’ struttura insieme ad un cliente e per mezz’ora nessuno del personale era presente.

De sleutel voor de buitendeur was er eentje met een gebruiksaanwijzing. Je moet eventjes doorhebben hoe het precies werkt.

The windows have no sound insulation so the noise from the street sounds as if they are open. All night you can hear cars hooting, people at bars, and people going to school early in the morning. I recommend ear plugs. There was never anyone at reception which made it difficult to ask questions about the hotel or Tirana. On booking.com we asked for a twin room with balcony but got a double room with window. There was no breakfast although it said on booking.com there was. These things happen but was a bit disappointing. The room was also more shabby than the photos.

Given the price. all was underatandably reasonable. Just FYI that there is no standard reception, so you better inform them about your check-int ime, so you don't wait more than 1 minute on the street for them to open a front door for you. Some appliances in rooms are not in the best shape, and some sockets are not in good positions, resp. there is not enough in single rooms if you need to make a tea and charge tepelhone at the same time, but these are tiny details.

Nothing to complain about. We loved it.

They give me a room in another hotel non good

I was travelling for work and stayed at the hotel for almost a week and encountered some issues. The AC in my room was leaking and even though I booked a “city view” room I was checked into a room that was facing a wall. After two days the hotel kindly changed my room. As a solo traveller I booked the hotel because it advertised itself as having a 24/7 reception, but I never saw anyone there, which was very frustrating. It was difficult to find any staff at the hotel or get any advice or recommendations. On the few occasions I needed to speak to the hotel I had to do it though Booking and the response time was long. The hotel also advertised itself as accepting card payments, but they requested that I pay for my stay in cash, which was frustrating and inconvenient. The front door to the hotel was very difficult to open, as there were some issues with the lock, and I had to call the hotel every time to be let in, which once again was time consuming.

There is no elevator so those with heavy luggage might have slight difficulties (we got help from the receptipn to carry our luggages :))