Heritage Inn & Suites - Brooks

Hotels
8.4 (412 reviews)
1239 2 Street West , Brooks , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Breakfast quality issues
Cleanliness concerns

Categories

Cleanliness
7.68
Some guests mentioned cleanliness issues like dried blood on a door handle and mouldy food.
Service
9.15
Numerous reviews highlighted friendly and helpful staff.
Location
8.89
Location praised as good, with convenient access to nearby attractions.
Room Quality
8.64
Rooms described as clean and comfortable.
Amenities
8.17
Guests appreciated the pool and breakfast options but had concerns regarding breakfast packaging.
Value for Money
8.83
Reviews indicate good value for money with spacious accommodations.
Food and Beverage
7.18
Breakfast had negative feedback regarding quality and convenience.
Overall Experience
8.65
Most reviews indicated a satisfactory experience with multiple mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:33

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and fitness center during your stay at the Brooks Heritage Inn. Relax in style with spacious rooms featuring modern décor and high ceilings.

Convenient Features
Enjoy the convenience of kitchen appliances in every room, along with cable TV, free WiFi, and a daily continental breakfast. Stay productive with the business center, or unwind in the cozy library.

Prime Location
Explore nearby attractions such as Dinosaur Provincial Park, Royal Tyrell Museum, and Brooks Golf Course. With easy access to the Trans-Canada Highway, the Heritage Inn & Suites in Brooks, Alberta, is the perfect choice for your next getaway.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 412 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.89
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.83
Food and Beverage: 7.18
Overall Experience: 8.65
S
Sabrina • family_with_children • ca
7
Pros:

Breakfast friendly staff

Cons:

No working hot tub elevator

2026-03-02 • via Nuitee
J
Jonathan • solo_traveller • ca
10
Pros:

Clean room and hotel, very friendly staff

Cons:

Not enough coffee. Even on the one pod makers, one coffee pod is not sufficient

2026-03-02 • via Nuitee
L
Lynne • family_with_children • ca
10
Was quiet an welcoming
Pros:

Was convenient to surrounding areas to shop an restaurants

Cons:

Break fast wraps were soggy an Fruit cups were too watery not a variety to choose from but the convenience of being closer to other restaurants was worth it

2026-03-02 • via Nuitee
T
Telsa • family_with_children • ca
7
We sure enjoyed our stay! Thanks
Pros:

My kids and I really enjoyed our stay. It was nice and quiet. The room was clean and we really enjoyed the little kitchen set up so we bought our own snacks and drinks for the kids. My kids had fun at the pool. We would definitely stay again if we are back in the area. Thank you!

Cons:

My kids and I really enjoyed our stay. It was nice and quiet, too bad the hot tub wasn’t working and the breakfast was good but the wraps were really soggy be nice if it was made fresh daily other than that we had a good time. Thank you!

2026-03-02 • via Nuitee
C
cr1969 • solo_traveller • ca
8
Pros:

It was a nice enough stay

Cons:

Kids in the hallway yelling. 1 coffee in the room

2026-02-22 • via Nuitee
E
Evelyne • family_with_children • us
7
Cons:

Breakfast was supposed to be included but we got nothing .
the jaccuzzi in our junior suite was not working .

2026-02-10 • via Nuitee
J
Justin • couple • ca
10
2026-01-26 • via Nuitee
F
Frances • couple • ca
9
2026-01-23 • via Nuitee
V
Vu • extended_group • ca
10
2026-01-19 • via Nuitee
P
Perez • extended_group • ca
8
2026-01-19 • via Nuitee
L
lambertus • family_with_children • nl
8
we hebben het goed naar onze zin gehad
Pros:

mensen vriendelijk, qua prijs en kwaliteit klopte het prima, er is een kleine zwembad en bubbelbad, en een sport gedeelte. alles netjes schoon. beetje gedateerd maar wel schoon.

2026-01-19 • via Nuitee
I
Iris • family_with_children • ca
8
it is comfortable to stay
Pros:

swimming pool and room

Cons:

cold breakfast

2026-01-19 • via Nuitee
A
Adam • solo_traveller • ca
7
2025-12-25 • via Nuitee
T
Terri • couple • us
8
2025-12-06 • via Nuitee
M
maria • couple • nl
7
2025-11-26 • via Nuitee
L
Leanne • couple • ca
8
2025-11-11 • via Nuitee
L
Lee • couple • us
10
Comfortable
Pros:

Amazing service, definitely coming back!

2025-10-29 • via Nuitee
D
Damien • family_with_children • ca
4
2025-10-27 • via Nuitee
R
Radka • family_with_children • ca
6
2025-10-27 • via Nuitee
R
Radka • family_with_children • ca
6
2025-10-27 • via Nuitee