Heritage Inn & Suites - Brooks

Hotels
8.4 (456 reviews)
1239 2 Street West , Brooks , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Breakfast quality issues
Cleanliness concerns

Categories

Cleanliness
7.68
Some guests mentioned cleanliness issues like dried blood on a door handle and mouldy food.
Service
9.15
Numerous reviews highlighted friendly and helpful staff.
Location
8.89
Location praised as good, with convenient access to nearby attractions.
Room Quality
8.64
Rooms described as clean and comfortable.
Amenities
8.17
Guests appreciated the pool and breakfast options but had concerns regarding breakfast packaging.
Value for Money
8.83
Reviews indicate good value for money with spacious accommodations.
Food and Beverage
7.18
Breakfast had negative feedback regarding quality and convenience.
Overall Experience
8.65
Most reviews indicated a satisfactory experience with multiple mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:33

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and fitness center during your stay at the Brooks Heritage Inn. Relax in style with spacious rooms featuring modern décor and high ceilings.

Convenient Features
Enjoy the convenience of kitchen appliances in every room, along with cable TV, free WiFi, and a daily continental breakfast. Stay productive with the business center, or unwind in the cozy library.

Prime Location
Explore nearby attractions such as Dinosaur Provincial Park, Royal Tyrell Museum, and Brooks Golf Course. With easy access to the Trans-Canada Highway, the Heritage Inn & Suites in Brooks, Alberta, is the perfect choice for your next getaway.

Important information:

Guest reserving a room must be 18 years or older. Upon check-in government-issued photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 456 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.89
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.83
Food and Beverage: 7.18
Overall Experience: 8.65
C
Clay couple ca
8
Overall its a great location and all the staff were super!!
Cons:

The fact that my bean bag was left in the microwave and the hotel can't send it to me...I was advised to get a courier to pick it up...that's over $100...just disappointed that a hotel chain can't mail that back...Leah

2026-08-19 via Nuitee
M
Mariana solo_traveller es
10
Cons:

Potser alguna cadira mes a l'habitació

2026-08-19 via Nuitee
L
Liliia family_with_children ca
8
Pros:

The room was great and very clean. It had a big bathtub and was super comfortable.

Cons:

The breakfast was a huge disappointment. There were no hot options at all—no hot omelet, scrambled eggs, bacon, sausages, pancakes, or waffles. Nothing hot was available, just buns, muffins, a total disappointment, and cold food wrapped in plastic wrap.

2026-08-18 via Nuitee
D
Dean family_with_children ca
9
2026-08-11 via Nuitee
A
AUDREY family_with_children ca
8
2026-08-10 via Nuitee
P
Philip family_with_children ca
9
2026-08-08 via Nuitee
Y
Yonas solo_traveller ca
9
Pros:

Everything was good, thank you for your service.

2026-08-08 via Nuitee
K
Kristy family_with_children ca
8
They need to keep up on repairs, the hotel is going to slowly turn into a dive
Pros:

Breakfast was good

Cons:

They leave the side door if the building unlocked

2026-08-03 via Nuitee
J
Januaryn extended_group ca
10
2026-08-03 via Nuitee
V
Vincent solo_traveller fr
8
2026-08-02 via Nuitee
R
Rachel couple ca
8
2026-07-23 via Nuitee
W
Wei family_with_children ca
10
2026-07-20 via Nuitee
I
Ilaria solo_traveller it
8
Pros:

Camera spaziosa con piccolo angolo cucina. Comoda per raggiungere il Dinosaur Provincial Park e vicina a molti ristoranti. Colazione continentale discreta. Possibilità di usufruire dell'idromassaggio.

Cons:

Struttura un pò datata

2026-07-16 via Nuitee
D
Denis couple ca
9
Nous avons beaucoup apprécié notre séjour. La piscine intérieure chauffée était très bien.
Pros:

Très confortable et personnel très aimable. La piscine intérieure était très bien également.

2026-07-06 via Nuitee
A
Amy extended_group ca
7
2026-07-05 via Nuitee
N
Nicole solo_traveller ca
10
Pros:

Close to dinosaur provincial park. Evening staff were especially helpful. Breakfast had a variety and the suite was large! Would absolutely stop here again!

2026-07-02 via Nuitee
W
Walter family_with_children ca
10
2026-07-02 via Nuitee
N
Natalie family_with_children ca
7
2026-06-29 via Nuitee
S
Stephan solo_traveller de
10
2026-06-27 via Nuitee
D
Dean family_with_children ca
9
2026-06-24 via Nuitee