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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Sauna
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Public transport tickets
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Baby safety gates
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Pub crawls
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Covered parking
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Fishing nearby
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Beach toys
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Guest education on local ecosystems and culture
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Paddle boating nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Modern Amenities
Exciting Nearby Attractions
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
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This was by far the worst hotel we have ever stayed in. The whole package felt like a complete scam. On the ferry to the island, the owner of the hotel wrote to me for the first time and asked if it would be ok to change hotels: “It was only built last year and is therefore very modern!”
After we arrived, we were asked to cancel our booking and pay in cash. When we arrived in the room, we had no electricity. The whole room was not cleaned, there was black hair everywhere on the floor, the comforters were dirty, had holes and the towels also had disgusting brown/yellow stains. In addition, the water in the bathroom was not drained. I have never felt so uncomfortable.
I also contacted the owner about the things, but he just kept writing to me: “dont worry too much ☺️”
Really no recommendations at all... never again!
We had a spacious room and it was great value for the price.
The location was good and it was silent. Breakfast service was okay.
Room wasn't good. TV switching on by itself and the lights were flashing. And we found rat shit and the blood stains in the bed, so it wasn't so clean.
Very nice place with excellent value. Staff were helpful and friendly, and it was easy to arrange things like tours and onward travel at what seem to be very competitive prices. The free breakfast was also great.
None of the following affects the high rating, but maybe useful to note:
- There's some kind of meeting/reception area on the 7th floor that can get noisy, so it may be best to avoid the 6th floor if you prefer a quiet room.
- Sometimes in the morning you may have to ask the reception to turn on the hot water. I guess it's turned off periodically to save on energy, which no doubt helps keep the prices so low. So it's a reasonable tradeoff, just something to be aware of.
Our stay here was the best in Cat Ba. 🙏🏼 We stayed at three different places during our time in Cat Ba and Huang Phuc was by far the best experience! The host was so helpful and welcoming ☺️ we stayed for a week and got upgrades to our previously booked room. Our final room had a beautiful Mountain View and we loved watching the goats climbing around the mountain 😁
The host was always there to help even in the middle of the night!
His hospitality did not stop, even after we checked out ☺️ Whenever we needed help regarding a tour or the bus to Hanoi, he helped us without a question and went out of his way helping us with the luggage and everything.
This Host is just amazing and a really great person, we would definitely come back anytime ❤️
Thank you so much for making our stay in Cat Ba something special 🙏🏼
We spent 11 days in the Hotel, and we really enjoyed our time there. The breakfast is good, the staff is friendly and helpful, the room is nice and clean. The bonus is the location, there are so many good and cheap restaurants, cafes, convenient stores and the most beautiful beaches are in walking distance. This accomodation is definitely a gift for this price.
Good breakfast included, helpful staff, very good value for the price, good location, elevator
Great price, nice room with breakfast included, and the staff was very helpful with whatever we needed, offering good prices as well.
Very cheap and really nice staff!
I had 2 double beds just to myself and there was free breakfast.
There was a cockroach in my closet.. otherwise it was rather clean, so maybe it was just a bad coincidence.
Nice room a/c and tv
Basic breakfast to your choice bread and eggs or pancake, with coffe or tea
Nice service and staff
The staff were LOVELY!! Someone always at reception who gave me info on boat tours and what to do with my days. It’s an amazing hotel for the value, highly recommend
The only thing I will say is the floor can get wet when you have a shower, I couldn’t go in without shoes on but apart from that it was excellent!
A very quiet place in a busy town
It's really good for that money. Clean in a good place.
Dump, a/c was not working but it was kinda okay when I was there.
Quiet location. Friendly staff and good value
🫤
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