Old Bank Hotel - Lion Roars Hotels & Lodges

Hotels
8.7 (1745 reviews)
85 Saint Georges Mall , Cape Town , za

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Noise from street
Ongoing renovations
Safety concerns

Categories

Cleanliness
8.26
Some reviews mentioned cleanliness positively, but issues with noise and renovations were noted.
Service
9.23
The staff was frequently praised for their kindness and attentiveness, indicating exceptional service.
Location
8.77
Central locations received positive feedback, though some concerns about safety were mentioned.
Room Quality
8.22
Rooms were generally spacious but issues with noise and poor water pressure were reported.
Amenities
8.75
Amenities were standard for the hotel tier; however, some renovations were ongoing.
Value for Money
8.71
The value was appreciated, although location safety concerns were noted which might affect perceptions.
Food and Beverage
8.76
Breakfast was noted positively, though some reviews indicated it could be more varied.
Overall Experience
8.93
Overall experience was positive, with repeat visits noted particularly due to staff and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:12

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with upscale amenities and comfortable furnishings, making your stay truly relaxing.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, ATM services, and private parking availability, ensuring a hassle-free experience.

Scenic Outdoor Spaces
Relax and unwind on the sun terrace, offering breathtaking views and the perfect spot to soak up the Cape Town sun.

To book your stay at Old Bank Hotel - Lion Roars Hotels & Lodges and experience the epitome of luxury and convenience, visit our website today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs ZAR 140 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for ZAR 450 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for ZAR 595 per person per night when using an existing bed.
    People 3 years old and over stay for ZAR 450 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1745 reviews
Cleanliness: 8.26
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
B
Bhavika couple za
8
2026-03-07 via Nuitee
D
David solo_traveller fr
9
2026-03-07 via Nuitee
J
Johanna solo_traveller za
10
Wish I had more time to spend
2026-03-07 via Nuitee
T
Tasneem couple us
7
2026-03-07 via Nuitee
S
Silvia couple es
9
Al cor de la ciutat
Pros:

La situació, l'amabilitat del personal i l'esmorzar.

Cons:

El pàrking, que pagues apart, és valet, i això vol dir que a vegades t'has d'esperar força perquè te'l vagin a buscar.
La vista des de la finestra de l'habitació era una paret.

2026-03-06 via Nuitee
M
Martin couple au
9
Great location and comfortable bed!
Pros:

Come for the location, ammenities and comfort of the rooms.
Stay for the friendly staff and outstanding value for money.
Breakfast was a highlight!

2026-03-06 via Nuitee
I
Ingo solo_traveller de
8
2026-03-06 via Nuitee
A
aud190896 couple mu
10
Definitely recommend! Clean, Spotless and Modern
Pros:

The rooms were amazing clean, spacious and smell very good.
The bathroom was also spotless and very convenient.
The bar on the top roof was very cozy and well decorated, we really loved the vibe of the hotel in general and the staff were amazingly lovely. It is also very central and close to a lot of amenities.

Cons:

The AC in the room takes quite some time to produce cold air, sometimes after a long day out we would like a cold room to relax but this was not working properly.
The breakfast was very decent, however the ladies who are very lovely don't know how to do an omelette properly.

2026-03-05 via Nuitee
A
Ago couple ee
9
Good place near waterfront area.
Pros:

Good place near waterfront area. The breakfast was plentiful and the coffee was good. The staff were very helpful.

2026-03-05 via Nuitee
T
Tebogo couple za
10
It was exceptional. The staff were amazing. The breakfast was delicious. It’s small and private, just what I like. Will
Pros:

The service was excellent.

2026-03-05 via Nuitee
E
edrees couple gb
9
Pros:

Clean rooms.

Cons:

Staff are slow . Location can seem a bit dodgy at night.

2026-03-05 via Nuitee
Z
Zuzana couple gb
7
Pleasant stay
Pros:

The staff were extremely helpful, from the receptionist to the waitresses and porters. Nice bistro on the 8th floor . We enjoyed our dinner there. Central location close to the hop on and hop off bust stop no 5.

Cons:

Location ok but We did not feel safe to walk around in the evening.
Our room was next to the elevator which was very noisy. We were then moved to another room which was a nice renovated room but the TV didn’t work . We were told someone will come to fix it next day but no one came .

2026-03-04 via Nuitee
D
David couple za
10
2026-03-03 via Nuitee
A
Anthia couple za
8
Beautiful location staff and tasty food
Pros:

The location was perfect
Breakfast was very nice

Cons:

Housekeeping was non existent

2026-03-03 via Nuitee
L
Leonie couple nl
8
Prima hotel met behulpzaam personeel.
Cons:

Iets wat harde bedden

2026-03-03 via Nuitee
M
Margarita couple nl
10
2026-03-02 via Nuitee
H
Hategekimana Zaninka couple be
9
2026-03-02 via Nuitee
G
Gilles extended_group ch
9
2026-03-01 via Nuitee
A
anonymous couple gb
10
Great stay
Pros:

The location, the staff and the lovely old building

2026-03-01 via Nuitee
A
Artemis couple gr
1
Health Hazard
Cons:

The room was a severe health hazard. I discovered a live flea infestation in the bedding (documented with photos) and found urine on the toilet seat upon arrival. Despite reporting the hygiene issues, I was forced to move rooms at 23:30, which was extremely distressing. The fleas traveled with me in my luggage, resulting in dozens of painful bites (attached) and requiring professional decontamination of my belongings in my next destination. This stay was completely unacceptable and unsafe.

2026-03-01 via Nuitee