ClapClap Hôtel Strasbourg

Hotels
8 (7159 reviews)
24 rue du Faubourg National , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable beds
Cons:
Cleanliness issues
High prices
Room size too small

Categories

Cleanliness
6
Several reviews indicated cleanliness issues, particularly with rooms not being clean.
Service
9
Various reviews praised the staff for being welcoming and helpful.
Location
9.5
Numerous reviews highlighted the great location of the hotel, including proximity to attractions.
Room Quality
7.5
Reviews mentioned the room sizes being small and mixed comments on noise levels.
Amenities
8.5
General comments about amenities were positive but with some room for improvement.
Value for Money
7
Some guests felt the hotel was overpriced for its rating, particularly during peak seasons.
Food and Beverage
8.5
Several guests reported satisfaction with breakfast options, though some desired more variety.
Overall Experience
8
Mixed experiences noted; while location and service were praised, cleanliness and value were concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:27

Property Description

Convenient Location
Located just 400 meters from Strasbourg TGV Train station and Tram Station, ClapClap Hotel offers easy access to the city center and popular tourist sites.

Comfortable Rooms
Enjoy soundproofed and fully equipped rooms with free WiFi, flat-screen TV, and en suite facilities including a shower and hairdryer. Elevator access ensures convenience during your stay.

Delicious Breakfast and Nearby Attractions
Start your day with a buffet breakfast and catch up on the news with morning newspapers. Explore the Petite France district just a 5-minute walk away, or visit the Strasbourg Museum of Modern and Contemporary Art within 6 minutes.

Book now for a memorable stay at ClapClap Hotel!

Important information:

Please note that the name on the reservation must be the same name on the credit card used for the booking.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the maximum height for the parking is 5.9 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

Location

Guest Reviews

8
Based on 7159 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
L
Lia • couple • nl
8
Goede locatie, prima eco hotel
Pros:

Hun eco systeem. Je bepaalt zelf wanneer je kamer wordt schoongemaakt

Cons:

Ontbijt was rommelig. Bestek niet altijd voorradig en er werd niet goed bijgevuld.

2026-07-04 • via Nuitee
A
anne-marie • extended_group • fr
7
Pros:

Emplacement parfait proche centre et gare. Excellent petit déjeuner

Cons:

Pas de climatisation dans l hôtel !!!!! Obligé de demander à changer de chambre car elle ne correspondait pas à ce que j avais demandé

2026-07-04 • via Nuitee
B
Brigitte • solo_traveller • de
8
Pros:

Super Lage, fußläufig zu Bahnhof und Altstadt, ideal für Gruppenreisen, moderne Zimmer.

Cons:

Nichts

2026-07-04 • via Nuitee
K
Katarzyna • solo_traveller • pl
4
Pros:

The localisation was great and the breakfast was decent.

Cons:

I hardly ever write a review about the hotel, but this time have to do it. First be aware that there is no air conditioning in the hotel!!!! The fact is they don't claim there is, but you could assume that three star hotel has it. When we were there it was 38 degrees outside and 31 in our room. We were provided only with a small fun. Don't go there during the summer!!!. Secondly, the superior double room looks NOTHING like on the pictures, our was super small, dirty (see photos) and had no closet/wardrobe, even though description said it had. When asked about it, the registration desk claimed that this was a superior room. Overall we had to change the hotel after 1 night (planned to stay 4) and mive to the other hotel. Seriously you can find much better options in the area for the same prize.

2026-07-04 • via Nuitee
A
Angela • extended_group • de
8
Mal kurz mitten in die Stadt perfekt
Pros:

Hotel in direkt Nähe der Altstadt und fussläufig zum Bahnhof. Für ein Städtetrip völlig okay

Cons:

Aufzug war defekt und dann hat man hoffentlich sein Zimmer nicht im 7 OG da es nur einen Aufzug gibt. Bei voller Auslastung ist der Frühstückraum etwas klein, aber okay.

2026-07-03 • via Nuitee
H
H • extended_group • de
6
2026-07-03 • via Nuitee
W
Wirudchada • solo_traveller • th
10
2026-07-03 • via Nuitee
I
Ildiko • family_with_children • pl
8
Friendly, clean place, central location
Pros:

Clean, basic room, super air conditioning, Quiet hotel, close to Railway Station, in the middle of city centre. Everything is in walking distance, surrended by cafés, restaurant, shops.

Cons:

Lack of towel racks and place for toilettries. More lights would have been good.

2026-07-03 • via Nuitee
T
Team QUAILLET • solo_traveller • fr
7
Hotel bien situé
Pros:

Emplacement proche du tram et de la gare.
Chambre confortable, literie au top.
Patio intérieur au calme

2026-07-02 • via Nuitee
S
SiBa • solo_traveller • de
9
Pros:

Tolle Lage 10 Gehminuten vom Bahnhof entfernt, Tram hält direkt vor dem Hotel. Schöner Innenhof, Zimmer mit Klimaanlage, gute Matratze, Größe in Ordnung, begehbare Dusche. Sehr freundliche Mitarbeiter.

Cons:

Frühstücksraum etwas beengt. Auflagen der Stühle im Innenhof teilweise verschmutzt. Sitzgelegenheiten etwas unbequem zum Frühstücken.

2026-07-02 • via Nuitee
S
Sandra • solo_traveller • de
9
Pros:

Gefiltertes Wasser, freundliches Personal, Ambiente, fußläufig Zentrum

Cons:

Laute Baustelle vor dem Haus, Zimmer zur Straßenseite, Zimmer hätte etwas größer sein können.

2026-07-01 • via Nuitee
A
Anneke • family_with_children • be
9
2026-07-01 • via Nuitee
P
patrice • solo_traveller • fr
8
Pros:

le personnel est tres aimable

Cons:

probleme de clim....elle ne fonctionnait pas !!! par ces temps de canicule , dommage

2026-07-01 • via Nuitee
A
Alessandro • couple • it
8
Pros:

La vicinanza al centro.

Cons:

Colazione inadeguata.

2026-06-30 • via Nuitee
B
Beate • couple • de
6
Für 2 Nächte völlig in Ordnung, würde dort aber leider nicht mehr buchen. Das Personal war aber sehr
Pros:

Die Lage ist perfekt.

Cons:

Die Zimmer sind sehr klein, das Bad ebenfalls. Das Hotel ist sehr hellhörig.

2026-06-29 • via Nuitee
T
Tove • couple • dk
8
Pros:

Det er et dejligt lille hotel. Der er hyggeligt på terrassen. Morgenmaden var god.

Cons:

Værelset var meget lille

2026-06-29 • via Nuitee
N
Nadine • couple • nl
7
Top
Pros:

Ligging

Cons:

Het parkeren in de parkeergarage waar je bij kon komen door over een trambaan en stoep te rijden.

2026-06-29 • via Nuitee
R
Rosa • couple • ar
8
2026-06-29 • via Nuitee
R
Robin • solo_traveller • se
4
Hemskt varm natt
Pros:

Väldigt bra läge. Okay frukost för att vara Frankrike.

Cons:

Trots att det i beskrivningen stod att det fanns ac så fungerade den inte. Det var otroligt varmt i Strasbourg den här natten och det blev den sämsta hotellnatten jag upplevt. Vi påpekade det till receptionen på kvällen och de kunde inte göra något. Vi klagade när vi checkade ut men fick ingen kompensation. Vi klagade senare via Booking och fick ynka 200 SEK i resekredit som goodwill av Booking. Ingen kompensation av boendet. Vill du ha en bra natt när det är varmt - bo inte här!

2026-06-29 • via Nuitee
A
Alexandra • couple • nl
8
Heerlijk centraal gelegen appartement
Pros:

Dichtbij centrum met tram voor de deur
Heerlijke airco bij 37 gr

Cons:

Kopjes voor the en koffie en glazen niet verschoond , maar dat hadden we aan moeten geven bij de balie
Parkeergarage is een uitdaging

2026-06-29 • via Nuitee