Hotel Jelai @ Raub, Pahang

Hotels
8 (517 reviews)
35 & 36, Jalan Tan Tiong, Bandar Raub , Raub , my

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Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Central location
Good breakfast
Cons:
No toilet paper provided
Issues with cleaning

Categories

Cleanliness
6.25
Issues with air conditioning leaking and smoking smell in the toilet.
Service
8.75
Standard service quality for this hotel tier.
Location
8.25
Convenient location near shops and restaurants.
Room Quality
7.25
Room capacity is good, but soundproofing is lacking.
Amenities
7.75
Basic essentials not provided, though breakfast is available.
Value for Money
8.75
Generally fair pricing considering the amenities offered.
Food and Beverage
8.75
Breakfast provided; good environment.
Overall Experience
8.25
Mixed feelings, but some positives with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Convenience and Comfort: Hotel Jelai @ Raub provides air-conditioned rooms with free WiFi and private bathrooms. Reliable Service: Enjoy a 24-hour front desk, concierge service, and luggage storage. Modern Amenities: Each room is equipped with a kettle, desk, and flat-screen TV.

Book your stay at Hotel Jelai @ Raub, Pahang today for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 517 reviews
Cleanliness: 6.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 8.25
N
Norashidah • solo_traveller • my
10
2026-05-08 • via Nuitee
N
Nurun Najah • family_with_children • my
7
Cons:

The staff during the checkout session could be friendlier, since he is positioned at the concierge. Thank you.

2026-05-07 • via Nuitee
A
Andy • couple • gb
8
Good basic cheap accommodation.
Pros:

Breakfast was basic but passable. Staff were friendly. Would stay here again. Nice location.

Cons:

This is a pleasant, cheap hotel. Did not dislike anything.

2026-04-20 • via Nuitee
Z
zaileza • solo_traveller • my
8
2026-04-19 • via Nuitee
S
Samisah • extended_group • my
8
Pros:

Convinient place

Cons:

Noisy..
Shower still not change dah pecah.
Screen tv teruk.

2026-04-05 • via Nuitee
Y
Yong • extended_group • bn
9
All pillows very dirty
2026-04-01 • via Nuitee
K
Kamarulzaman b bunangin • family_with_children • my
7
Pros:

Wifi laju...suasana bagus..sarapan sedap

Cons:

Check in terlalu lambat....bilik x siap kemas bila nak check in kul 0300 ptg.

2026-03-31 • via Nuitee
C
Chik • family_with_children • my
10
Pros:

Servis terbaik..2x repeat dtg hotel ni

2026-03-29 • via Nuitee
R
ROZELAN • extended_group • my
8
Pros:

banyak kedai dan restoran berdekatan serta delan dgn masjid

Cons:

parking sikit

2026-03-23 • via Nuitee
A
Aizat • family_with_children • my
8
2026-03-22 • via Nuitee
M
Mohamad Aizat • solo_traveller • my
7
2026-02-12 • via Nuitee
M
Mohamad Aizat • couple • my
7
2026-02-12 • via Nuitee
N
Nor Lyana • solo_traveller • my
8
Pros:

Clean room, accessible, free breakfast so yummy!

2026-02-10 • via Nuitee
M
mohd zulkeflee • extended_group • my
8
2026-01-12 • via Nuitee
M
mohd zulkeflee • couple • my
8
2026-01-12 • via Nuitee
S
Sook Hui • family_with_children • my
9
2026-01-01 • via Nuitee
S
Sazuwan • family_with_children • my
8
2025-12-29 • via Nuitee
S
Safuah h • couple • my
8
Pros:

Convenient Location - walking distance to famous Watson, Mr DiY,

Cons:

Limited facilities

2025-12-22 • via Nuitee
M
Mohd Aznawi • solo_traveller • my
5
2025-12-15 • via Nuitee
S
Saiful • extended_group • my
8
2025-12-14 • via Nuitee