T - Apartment

Hotels
7.4 (18 reviews)
19 Phố Nguyễn Thượng Hiền , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4
Multiple guests reported cleanliness issues, including hair in the bath and holes in the room.
Service
7.5
Staff were generally nice and accommodating, but there were complaints about room availability and responsiveness.
Location
5
Location is not highlighted positively or negatively in reviews.
Room Quality
4
Rooms had various issues such as falling ceilings, malfunctioning lights, and unpleasant smells.
Amenities
4
Guests mentioned missing amenities like a two-person bathtub and a functional refrigerator.
Value for Money
4
Value for money was low due to unmet room expectations and cleanliness issues.
Food and Beverage
4
No specific comments on food and beverage services.
Overall Experience
5
Mixed reviews indicate a mediocre overall experience with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 19:26

Property Description

Convenient Location in Hai Ba Trung District
Located in the heart of Hanoi, T - Apartment offers easy access to popular attractions such as Trang Tien Plaza, St. Joseph Cathedral, and Hanoi Temple of Literature.

Modern Amenities and Services
This 4-star hotel provides guests with top-notch amenities including room service, a 24-hour front desk, and complimentary WiFi. The rooms are well-equipped with air conditioning, kitchen essentials, and free toiletries for a comfortable stay.

Scenic Views and Comfortable Accommodations
Enjoy stunning city views from the rooms which feature private bathrooms, cozy bedding, and a work desk. The non-smoking property ensures a peaceful environment for all guests.

Book your stay at T - Apartment for a memorable experience in Hanoi!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 18 reviews
Cleanliness: 4
Service: 7.5
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 4
Overall Experience: 5
G
George family_with_children cz
10
2026-03-23 via Nuitee
T
Truong family_with_children vn
3
2026-03-11 via Nuitee
R
Renier family with young children za
10
Exceptional
2025-05-01 via Nuitee
S
Sean group gb
10
Exceptional
2025-04-20 via Nuitee
A
Alison young couple gb
3
Poor
Pros:

?

Cons:

The room was small - no balcony as advertised. No hot water . No reception staff available so had to message and wait . When we arrived they said they had no room for us and was fully booked - I showed them the confirmation booking and they miraculously found a room ( I think they long rent the rooms and turfed someone out ) black hairs in the bath and holes in the roof in bathroom and near bed

2025-01-08 via Nuitee
N
Nicholas young couple us
5
Passable
Pros:

The staff was very nice.

Cons:

It’s also hard to say this because the staff was so nice but…..There’s a big two person bathtub advised on booking that doesn’t exist even after I requested that room I was told they don’t have it. Also the hot water fills up the tub about 1/3 of the way before going cold .There was lots of hair all over the room.the bathroom ceiling was falling apart. Some of the lights don’t turn off at all. They give you a small kitchenette but the refrigerator is unplugged and smells like they left a rotting fish in there they last decades.

2025-01-06 via Nuitee
D
Diego young couple nl
10
Exceptional
2025-01-02 via Nuitee
J
Jana solo traveller cz
8
Very good
2024-05-13 via Nuitee
H
Hendrik-jacob solo traveller nl
8
Not What I expected. But a good price and near the center😅
Pros:

The manager Jack was a big help in finding transport to Sa Pa🙏🏼 The bed was comfortabel 👍🏼

Cons:

I tried to leave te place/hotel if you like at 8:45 but no one was around … I had go shout for minutes before someone opened the toll hatch… I just made it in time to the bus😅

2024-03-28 via Nuitee
J
Jean young couple es
6
Cat noises and bad chargers in the room
Pros:

The place is okay with amazing street food nearby

Cons:

There a few things that made hard for us to enjoy our room: humidity, cat noises, and no chargers. We couldn't recharge our laptops since the chargers in the room were very bad located. Also, there was some cat noises that made our life hard to sleep in the first night

2024-03-24 via Nuitee
B
Bart solo traveller nl
7
Good value, but lack of reaction is not very hospiable.
Pros:

Good value, convenient location.

Cons:

No reactions to calls or messages. To be kept waiting.

2024-02-26 via Nuitee
A
Aaron young couple au
8
Very good
2024-01-11 via Nuitee
A
Alessandro solo traveller th
10
Exceptional
Pros:

The room was nice and clean, the service impeccable. They helped me with a potentially very bad situation I had with my passport. The building was very quiet, and I loved the area: close to the old quarters with many nice coffee shops and restaurants, I definitely recommend this hotel.

2023-12-30 via Nuitee
L
Louis young couple de
5
Passable
Pros:

Location is good. not too noisy.

Cons:

place was a bit dirty but still bearable. had to wait long for check in. there was no warm water at first, had to wait for repairman

2023-12-28 via Nuitee
J
Jan solo traveller de
10
Nice
Pros:

The staff was very friendly und helpful. The room and the bed was very nice.

2023-12-26 via Nuitee
S
Sfeedi young couple kr
4
Disappointing
Pros:

Location is perfect if you would like to enjoy the old streets and the railway villages

Cons:

It's a very old and not tidy apartment, facilities and interior are also very old.you need to prrpare cash. They don't accept creditcard

2023-12-16 via Nuitee
N
Norifumi review category business travellers vn
4
Disappointing
2023-12-05 via Nuitee
V
Van review category business travellers vn
8
Very good
2023-03-27 via Nuitee
J
James young couple gb
9
Superb
Pros:

amazing hosts who couldn’t do any more for us.

Cons:

nothing. all good.

2023-03-21 via Nuitee