T - Apartment

Hotels
7.4 (22 reviews)
19 Phố Nguyễn Thượng Hiền , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Very clean — 'cleanest room' mentioned
Helpful and accessible manager/landlord (WhatsApp support)
Comfortable room with kitchenette and bathtub/shower
Good value for money
Close to Train Street and within walking distance to attractions
Cons:
No formal front desk (not a traditional hotel)
Located slightly outside Old Hanoi
No on-site food & beverage mentioned

Categories

Cleanliness
7.4
Very positive in text — guest called it the cleanest room they've stayed in Vietnam; bathroom and linens described favorably.
Service
7.4
Highly accessible manager via WhatsApp; landlord and staff described as helpful and polite, assisting with transfers and daily needs.
Location
7.4
Good location: near Train Street and within walking distance to many attractions, though noted as slightly outside Old Hanoi.
Room Quality
7.4
Comfortable room with bed, desk, wardrobe, kitchenette on enclosed balcony, bathtub/shower and hairdryer — generally described as comfortable and well-equipped.
Amenities
7.4
Mentioned amenities include a kitchenette, bathtub/shower, hairdryer and elevator; overall adequate for the stay.
Value for Money
7.4
Explicitly praised in headline ('Excellent rapport qualité prix') and reviewers stated good value.
Food and Beverage
7.4
Standard quality for this hotel tier
Overall Experience
7.4
Overall positive experience: welcoming host, very clean room, convenient location and good value; guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-20 11:03

Property Description

Convenient Location in Hai Ba Trung District
Located in the heart of Hanoi, T - Apartment offers easy access to popular attractions such as Trang Tien Plaza, St. Joseph Cathedral, and Hanoi Temple of Literature.

Modern Amenities and Services
This 4-star hotel provides guests with top-notch amenities including room service, a 24-hour front desk, and complimentary WiFi. The rooms are well-equipped with air conditioning, kitchen essentials, and free toiletries for a comfortable stay.

Scenic Views and Comfortable Accommodations
Enjoy stunning city views from the rooms which feature private bathrooms, cozy bedding, and a work desk. The non-smoking property ensures a peaceful environment for all guests.

Book your stay at T - Apartment for a memorable experience in Hanoi!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 22 reviews
Cleanliness: 7.4
Service: 7.4
Location: 7.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 7.4
H
hubert couple ca
10
Excellent rapport qualité prix
Pros:

La chambre est située dans un immeuble de 10 étages avec un ascenseur et des locataires qui habitent dans certains appartements. Le logement est confortable avec un coin kitchenette sur un balcon fermé avec une grande porte fenêtre. Le lit est confortable, il y a une table de nuit , un bureau , une armoire, trois chaises et une table basse . La salle de bain est pourvue d’une baignoire , d’un lavabo et d’un WC. Le fait d’avoir une baignoire qui fait douche permet d’avoir les pieds secs dans la salle de bain, il y a aussi un sèche cheveux sur le mur .Comme ce n’est pas vraiment un hôtel , il n’y a personne à l’accueil mais la manager très accessible par Whatsapp est toujours disponible pour répondre à vos questions et à l’enregistrement. L’établissement est situé en dehors du vieux Hanoi mais on y est allé plusieurs fois à pied. Le train street est situé à côté

2026-04-14 via Nuitee
M
Meryem Aslı couple tr
10
Instead of the other hotels, I wish we chose that apartment at first and stayed longer.
Pros:

Me and my 5 year old son were welcomed with a huge smile 😊 the landloard was extremely helpful and peaceful.
Sınce it was the first time we visited Vietnam, we had tons of questions and querries regarding transfers which would suit us best. Thankfully that lady even talked with the bus companies and made our journey way easier😊
Finally, it was the cleanest room, I’ve stayed in Vietnam.
We will definitely come back for the departure flight.

Cons:

Nothing.

2026-03-29 via Nuitee
Артур family_with_children ru
10
Хорошая локация в пешей доступности до многих достопримечательностей
Pros:

Вежливый персонал, который помогал во всем, даже с бытовыми вопросами

2026-03-29 via Nuitee
G
George family_with_children cz
10
2026-03-23 via Nuitee
T
Truong family_with_children vn
3
2026-03-11 via Nuitee
R
Renier family with young children za
10
Exceptional
2025-05-01 via Nuitee
S
Sean group gb
10
Exceptional
2025-04-20 via Nuitee
A
Alison young couple gb
3
Poor
Pros:

?

Cons:

The room was small - no balcony as advertised. No hot water . No reception staff available so had to message and wait . When we arrived they said they had no room for us and was fully booked - I showed them the confirmation booking and they miraculously found a room ( I think they long rent the rooms and turfed someone out ) black hairs in the bath and holes in the roof in bathroom and near bed

2025-01-08 via Nuitee
N
Nicholas young couple us
5
Passable
Pros:

The staff was very nice.

Cons:

It’s also hard to say this because the staff was so nice but…..There’s a big two person bathtub advised on booking that doesn’t exist even after I requested that room I was told they don’t have it. Also the hot water fills up the tub about 1/3 of the way before going cold .There was lots of hair all over the room.the bathroom ceiling was falling apart. Some of the lights don’t turn off at all. They give you a small kitchenette but the refrigerator is unplugged and smells like they left a rotting fish in there they last decades.

2025-01-06 via Nuitee
D
Diego young couple nl
10
Exceptional
2025-01-02 via Nuitee
J
Jana solo traveller cz
8
Very good
2024-05-13 via Nuitee
H
Hendrik-jacob solo traveller nl
8
Not What I expected. But a good price and near the center😅
Pros:

The manager Jack was a big help in finding transport to Sa Pa🙏🏼 The bed was comfortabel 👍🏼

Cons:

I tried to leave te place/hotel if you like at 8:45 but no one was around … I had go shout for minutes before someone opened the toll hatch… I just made it in time to the bus😅

2024-03-28 via Nuitee
J
Jean young couple es
6
Cat noises and bad chargers in the room
Pros:

The place is okay with amazing street food nearby

Cons:

There a few things that made hard for us to enjoy our room: humidity, cat noises, and no chargers. We couldn't recharge our laptops since the chargers in the room were very bad located. Also, there was some cat noises that made our life hard to sleep in the first night

2024-03-24 via Nuitee
B
Bart solo traveller nl
7
Good value, but lack of reaction is not very hospiable.
Pros:

Good value, convenient location.

Cons:

No reactions to calls or messages. To be kept waiting.

2024-02-26 via Nuitee
A
Aaron young couple au
8
Very good
2024-01-11 via Nuitee
A
Alessandro solo traveller th
10
Exceptional
Pros:

The room was nice and clean, the service impeccable. They helped me with a potentially very bad situation I had with my passport. The building was very quiet, and I loved the area: close to the old quarters with many nice coffee shops and restaurants, I definitely recommend this hotel.

2023-12-30 via Nuitee
L
Louis young couple de
5
Passable
Pros:

Location is good. not too noisy.

Cons:

place was a bit dirty but still bearable. had to wait long for check in. there was no warm water at first, had to wait for repairman

2023-12-28 via Nuitee
J
Jan solo traveller de
10
Nice
Pros:

The staff was very friendly und helpful. The room and the bed was very nice.

2023-12-26 via Nuitee
S
Sfeedi young couple kr
4
Disappointing
Pros:

Location is perfect if you would like to enjoy the old streets and the railway villages

Cons:

It's a very old and not tidy apartment, facilities and interior are also very old.you need to prrpare cash. They don't accept creditcard

2023-12-16 via Nuitee
N
Norifumi review category business travellers vn
4
Disappointing
2023-12-05 via Nuitee