B5 Boutique & Design Hotel - Digital Check in - Adults Only

Hotels
9.2 (470 reviews)
Via F. Borromini 5 , Lugano , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Allergy-free room
Public transport tickets
Adult only
See all facilities

Review Highlights

Pros:
Clean and modern design
Friendly staff
Cons:
Complicated light switches
Breakfast variety on some days

Categories

Cleanliness
9.3
The rooms were described as very clean and well-maintained.
Service
9.8
Friendly and professional staff were noted across reviews, enhancing the overall experience.
Location
9.8
Conveniently located near the train station and city center.
Room Quality
9.3
Modern, clean, comfortable rooms with unique design.
Amenities
8.3
Certain amenities like the breakfast were praised but had some complaints about variety.
Value for Money
8.3
Standard quality for this hotel tier; some felt breakfast pricing was high.
Food and Beverage
9.3
Breakfast was consistently highlighted positively across multiple reviews.
Overall Experience
9.5
Many guests expressed a strong desire to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:46

Property Description

Stylish Rooms with Exceptional Comfort and Design

Urban Oasis in Aussengenarten

Convenient Location with Ticino Card Benefits

Important information:

If you expect to arrive after 18:00, please inform the property in advance for instructions how to use the key box. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 470 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
M
Marcel • couple • ch
8
2026-02-14 • via Nuitee
A
Alexandra • couple • ch
10
2026-02-14 • via Nuitee
C
Claudia • couple • co
10
Pros:

Me encantó la mezcla de materiales y colores en la habitación y el baño!
Desayuno delicioso y personal muy amable.
Ubicado a una cuadra de la estación del tren pero en un lugar muy silencioso

Cons:

Google maps no tenía muy claro el camino, nos indicaba subir escaleras, no es necesario. Salir de la estación hacia el barrio ubicado arriba.giras a la derecha a píe por el anden

2026-02-14 • via Nuitee
O
ouaga80 • couple • ch
10
Absolut empfehlenswert
Pros:

Angenehm schlicht mit tollen Akzenten, sehr gute Lage zum Bahnhof, mit Bahn oder zu Fuss in die Stadt und an den See, sehr gutes Frühstück.

Cons:

Nichts.

2026-02-13 • via Nuitee
V
Vittorio • couple • it
9
2026-02-12 • via Nuitee
R
Rebekka • couple • ch
10
2026-02-10 • via Nuitee
C
Carmen • couple • it
6
Pros:

Posizione, personale gentile.

Cons:

Camera piccola, senza armadio...

2026-02-09 • via Nuitee
C
C • solo_traveller • ch
9
Great location, clean and stylish!
Pros:

Stylish, so close to the station, clean, cosy

Cons:

Couldn’t not adjust the heating and I was a bit cold :(

2026-02-09 • via Nuitee
S
Sennhauser • couple • ch
9
2026-02-08 • via Nuitee
T
Tea • couple • ch
10
Love it.
Pros:

It is super modern , clean and stylish.

Cons:

Location is very convenient. So clean and stylish . Slept very well, comfortable pillows. Defiantly will book it again for my next trip to Lugano.

2026-01-30 • via Nuitee
S
Sonia • solo_traveller • gb
6
Pros:

Large room

Cons:

Very dimly lit around property - as a lone female slightly disconcerting.

2026-01-29 • via Nuitee
H
Henry • solo_traveller • de
10
2026-01-29 • via Nuitee
C
Cristiano • solo_traveller • es
10
Pros:

Tutto, ma soprattutto l'attenzione, la disponibilità e la gentilezza dello staff, Daniel in primis.

Cons:

Nulla.

2026-01-28 • via Nuitee
M
Murray • solo_traveller • gb
10
2026-01-27 • via Nuitee
A
ABDULRAHMAN • couple • sa
10
Pros:

كل شي جميل في المكان

Cons:

لا شيء

2026-01-27 • via Nuitee
T
Teresa • couple • pl
10
2026-01-27 • via Nuitee
S
SANDRA BERENICE • couple • cl
10
2026-01-22 • via Nuitee
P
Peter • couple • ch
10
Perfekt
Pros:

Das Hotel überrascht mit sehr angenehmer Atmosphäre. Alt und Neu perfekt kombiniert. Nahe Lage zum Bahnhof und Stadt. Gutes Frühstück und super Kommunikation mit Besitzer.

2026-01-22 • via Nuitee
A
Alice • couple • ch
10
Easy and great location
Pros:

Perfect, exactly what we like

2026-01-20 • via Nuitee
M
Michelle • couple • ch
10
2026-01-19 • via Nuitee