B5 Boutique & Design Hotel - Adults Only

Hotels
9.2 (609 reviews)
Via F. Borromini 5 , Lugano , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and modern design
Friendly staff
Cons:
Complicated light switches
Breakfast variety on some days

Categories

Cleanliness
9.3
The rooms were described as very clean and well-maintained.
Service
9.8
Friendly and professional staff were noted across reviews, enhancing the overall experience.
Location
9.8
Conveniently located near the train station and city center.
Room Quality
9.3
Modern, clean, comfortable rooms with unique design.
Amenities
8.3
Certain amenities like the breakfast were praised but had some complaints about variety.
Value for Money
8.3
Standard quality for this hotel tier; some felt breakfast pricing was high.
Food and Beverage
9.3
Breakfast was consistently highlighted positively across multiple reviews.
Overall Experience
9.5
Many guests expressed a strong desire to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:46

Property Description

Stylish Rooms with Exceptional Comfort and Design

Urban Oasis in Aussengenarten

Convenient Location with Ticino Card Benefits

Important information:

If you expect to arrive after 18:00, please inform the property in advance for instructions how to use the key box. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 609 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
F
Fredi solo_traveller ch
10
Pros:

Freundliches Personal, gute Lage nähe Bahnhof, originelles Ambiente

Cons:

Nichts

2026-07-18 via Nuitee
P
Petra couple ch
9
Pros:

Die Lage ist super, der Bahnhof ist nahe und man ist mit dem Bus schnell im Zentrum von Lugano.
Das Hotel ist sehr sauber und die Gastgeber unkompliziert und sehr freundlich😊
Wenn wir wieder mal in Lugano sind, buchen wir im B5.

Cons:

Uns hat alles gefallen.

2026-07-17 via Nuitee
G
Gianni solo_traveller ch
9
2026-07-17 via Nuitee
E
Emanuel solo_traveller ch
10
2026-07-15 via Nuitee
J
Jorge couple us
9
Great sta, would do it again!
Pros:

Cleanliness and location

Cons:

N/A

2026-07-15 via Nuitee
N
Niamh solo_traveller ch
9
Pros:

Die Einrichtung war sehr schön. Das Frühstück mega toll und das Personal war äusserst freundlich, hilfsbereit und unkompliziert!

Cons:

eigentlich war alles super

2026-07-15 via Nuitee
J
Juan Miguel couple it
10
A fantastic boutique hotel in Lugano
Pros:

This is a wonderful place to stay in Lugano. Located in a calm and beautiful residential area, the building is brand new and designed with a fresh, innovative style that feels both elegant and welcoming. The hotel is beautifully decorated with a carefully curated selection of predominantly South American art, including works by renowned artists such as Milo Lockett, giving the spaces a distinctive character and warmth. Everything was impeccably clean, and it was clear that every detail had been thoughtfully considered. The property feels like a true labour of love, with thoughtful touches throughout that made our stay especially comfortable. The service was excellent as well—friendly, attentive, and genuinely helpful. Another major advantage is the location: it's only about 300 meters from Lugano train station, making it incredibly convenient for arriving and exploring the area.

Cons:

Actually nothing

2026-07-14 via Nuitee
A
Alessandro solo_traveller ch
8
2026-07-14 via Nuitee
L
Ludovic solo_traveller ch
8
2026-07-13 via Nuitee
D
daniel solo_traveller pl
9
Pros:

Amazing modern hotel. Super well designed, top domotics facilities, great staff and great privacy. One of the most modern hotel I ever been.
Suggested for a romantic weekend to reach with train, because it's very close to the station. Also, the most comfortable bed and soft sheets I have ever had in a hotel. Top quality stay.

2026-07-12 via Nuitee
E
EVANDRO solo_traveller br
10
Foi tudo excelente.
Pros:

O hotel é de muito bom gosto.
Ficaria nele mais mil vezes.
A área externa é ótima tb.

2026-07-11 via Nuitee
R
Riccardo couple es
10
We loved our stay. The owners are fantastic ! They made us feel at home and provided great advice during our stay. I wou
Pros:

Very modern hotel with large rooms. Very close to the train station in a safe and quiet area.

Cons:

The only thing that could have been better is if it was closer to the lake area, but it’s still just a few minutes away walking.

2026-07-11 via Nuitee
G
Goran couple hr
7
solid choice, close to train station
Pros:

Close to train station (but uphill from lake and city centre), cool industrial design of rooms.

Cons:

Weird pseudo high tech opening of doors, light switches confusing, labeled ih italian and unable to be found quickly in the dark, man on reception promised to send free public transport pass, but didn't.

2026-07-10 via Nuitee
H
Hope couple au
10
2026-07-10 via Nuitee
M
Maria couple ch
9
2026-07-10 via Nuitee
M
Melissa solo_traveller au
10
Helpful staff awesome location and an architectural gem
Pros:

Everything was super clean and modern

Cons:

Nothing

2026-07-08 via Nuitee
M
MARIE solo_traveller ch
9
A cosy place, highly recommend
Pros:

- Good location 5min from the train station (look out for exit via Basilea)
- Warm welcome, friendly staff
- Big room well decorated and bathroom with a lot of space (Italian shower)
- free drinking water station , electric kettle for tea in the common area

Cons:

- smart TV, need to connect to your phone.

2026-07-07 via Nuitee
P
Patrik couple ch
9
Schönes Ambiente, sehr nette Besitzer, ausgezeichnetes Frühstück.
Pros:

Ein wirklich schönes Ambiente, sehr gut isoliert und angenehm klimatisiert. Das Frühstück war hervorragend: Die Auswahl war zwar überschaubar, dafür aber ausschließlich hochwertige Qualitätsprodukte, ergänzt durch lokale Spezialitäten und einen köstlichen Kaffee aus der Kolbenmaschine.

Cons:

Für uns hat alles gepasst.

2026-07-07 via Nuitee
H
HuiChen couple tw
9
Nice room but a little too small for big suitcases
Pros:

Like a gallery! Every small thing will be a surprise!

Cons:

No

2026-07-06 via Nuitee
N
Neta couple il
10
We really enjoyed our stay! The staff were incredibly kind, welcoming, and always happy to help. The room was cozy, beau
2026-07-06 via Nuitee