B5 Boutique & Design Hotel - Digital Check in - Adults Only

Hotels
9.2 (514 reviews)
Via F. Borromini 5 , Lugano , ch

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Allergy-free room
Public transport tickets
Adult only
See all facilities

Review Highlights

Pros:
Clean and modern design
Friendly staff
Cons:
Complicated light switches
Breakfast variety on some days

Categories

Cleanliness
9.3
The rooms were described as very clean and well-maintained.
Service
9.8
Friendly and professional staff were noted across reviews, enhancing the overall experience.
Location
9.8
Conveniently located near the train station and city center.
Room Quality
9.3
Modern, clean, comfortable rooms with unique design.
Amenities
8.3
Certain amenities like the breakfast were praised but had some complaints about variety.
Value for Money
8.3
Standard quality for this hotel tier; some felt breakfast pricing was high.
Food and Beverage
9.3
Breakfast was consistently highlighted positively across multiple reviews.
Overall Experience
9.5
Many guests expressed a strong desire to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:46

Property Description

Stylish Rooms with Exceptional Comfort and Design

Urban Oasis in Aussengenarten

Convenient Location with Ticino Card Benefits

Important information:

If you expect to arrive after 18:00, please inform the property in advance for instructions how to use the key box. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 514 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
R
Ryana couple it
10
Pros:

I had a wonderful stay at B5 Boutique Hotel. The hotel was extremely clean and everything was very well maintained. The location is amazing and very convenient, with everything nearby. I also loved how technologically developed and innovative the hotel is, it made the whole experience feel modern and comfortable.

The breakfast was amazing with a great variety of options, and all the facilities and amenities were excellent. Everything was organized, clean, and thoughtfully designed. I would definitely recommend this hotel to everyone and would happily stay here again.

2026-05-08 via Nuitee
S
Stany solo_traveller at
9
Pros:

Modernes,leichtes Design , freundliches Personal ,nettes Frühstück

Cons:

Für ein 1,80 breites Bett zu 1,60 sind 30 Franken Aufpreis pro Person zu bezahlen .
Würde davor aber mitgeteilt

2026-05-04 via Nuitee
M
Murray solo_traveller gb
10
2026-05-03 via Nuitee
M
Marco couple ch
9
2026-04-30 via Nuitee
extended_group ch
8
2026-04-26 via Nuitee
Y
Yuri solo_traveller ch
10
2026-04-25 via Nuitee
J
James couple us
10
Pros:

Room was very nice, great decor and clean.

2026-04-25 via Nuitee
S
Stoffel couple ch
9
2026-04-24 via Nuitee
E
Elena family_with_children it
10
Indimenticabile
Pros:

Camera accogliente , posizione ottima , gentilezza dello staff

Cons:

Nulla

2026-04-22 via Nuitee
M
Markus couple ch
9
2026-04-21 via Nuitee
C
Cordula extended_group ch
8
Top lage super frühstück speziell modern
Pros:

Tolles spezielles Boutique Hotel

2026-04-21 via Nuitee
M
Monika extended_group ch
9
Pros:

Lage, Design

2026-04-21 via Nuitee
T
Tatiana couple ch
10
Pros:

L’emplacement de l’hôtel était idéal, proche de tout, ce qui a rendu notre séjour très pratique. Le personnel était vraiment accueillant et attentionné, toujours prêt à aider. Le petit-déjeuner était excellent, avec des produits de qualité.

Dans l’ensemble, le rapport qualité-prix est vraiment remarquable. Nous avons passé un très bon séjour et nous recommandons cet hôtel sans hésiter.

2026-04-20 via Nuitee
S
Sandra extended_group ch
10
Ideal für einen Kurzaufenthalt in Lugano
Pros:

Sehr freundliches Team, gute Lage - Nähe Bahnhof, sauber, leckeres Frühstück

Cons:

2026-04-20 via Nuitee
C
Caroline couple ch
10
Sehr angenehmes, modernes, freundliches Hotel an super Lage.
Pros:

Freundliches Personal, moderne Einrichtung, sehr leckeres Frühstück, schönes Zimmer. Unser Aufenthalt war sehr angenehm, wir haben es sehr genossen.

2026-04-19 via Nuitee
M
Michela solo_traveller it
10
2026-04-16 via Nuitee
M
Meister couple ch
10
Freundlich und sehr entspannt
Pros:

Das Frühstück war sehr gut und alles frisch.
Das Bett war perfekt.
Die Lage optimal hinter Bahnhof und mit Ticinocard braucht man kein Auto während des Aufenthalts.

2026-04-16 via Nuitee
M
Monika couple ch
9
Sehr empfehlenswert!
Pros:

Schönes originell gestaltetes Zimmer und ein feines und liebevoll zubereitetes Frühstückbuffet.

Cons:

nichts

2026-04-12 via Nuitee
B
Bösch couple ch
8
2026-04-08 via Nuitee
V
vanessa couple ch
9
Simply fab, loved the design ethic and the cleanliness
Pros:

Clean, excellent location, lovely staff. Really lovely stay and cool property. Wonderful hosts and nice staff.

Cons:

Only thing that would have taken it to a 10 would have been a spa, pool, gym and more elaborate breakfast.

2026-04-07 via Nuitee