B5 Boutique & Design Hotel - Adults Only

Hotels
9.2 (615 reviews)
Via F. Borromini 5 , Lugano , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and modern design
Friendly staff
Cons:
Complicated light switches
Breakfast variety on some days

Categories

Cleanliness
9.3
The rooms were described as very clean and well-maintained.
Service
9.8
Friendly and professional staff were noted across reviews, enhancing the overall experience.
Location
9.8
Conveniently located near the train station and city center.
Room Quality
9.3
Modern, clean, comfortable rooms with unique design.
Amenities
8.3
Certain amenities like the breakfast were praised but had some complaints about variety.
Value for Money
8.3
Standard quality for this hotel tier; some felt breakfast pricing was high.
Food and Beverage
9.3
Breakfast was consistently highlighted positively across multiple reviews.
Overall Experience
9.5
Many guests expressed a strong desire to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:46

Property Description

Stylish Rooms with Exceptional Comfort and Design

Urban Oasis in Aussengenarten

Convenient Location with Ticino Card Benefits

Important information:

If you expect to arrive after 18:00, please inform the property in advance for instructions how to use the key box. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 615 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
U
Uwe • couple • de
8
Interessant
Pros:

Modernes Konzept

Cons:

Nur ein Handtuch und eine kleine Decke für 2 Personen
Matratze war eher hart

2026-08-08 • via Nuitee
M
Moos • couple • ch
10
2026-08-08 • via Nuitee
P
patricia • couple • uy
10
lugar moderno y muy limpio
Pros:

me gusto mucho con una decoracion moderna y funcional , me encanto lo recomendaria

2026-08-07 • via Nuitee
V
Vere • couple • ch
10
Es war ein perfekter
Pros:

Alles

Cons:

Niches

2026-08-06 • via Nuitee
R
Renato • solo_traveller • ch
8
2026-08-06 • via Nuitee
T
Teja • couple • nl
10
Zou er zo weer boeken
Pros:

Mooie kunstzinnige details overal , in de kamer , de gangen , tuin .
Super behulpzaam personeel .
Lekker ontbijt .
Paar minuutjes van treintje naar het centrum beneden .

2026-08-05 • via Nuitee
عادل • couple • sa
9
مميز
Pros:

الموقع

Cons:

التكييف في فصل الصيف ضعيف

2026-08-05 • via Nuitee
T
Thomas • couple • de
9
Echtes Kleinod mit wunderbarem Frühstück
Pros:

Zimmer: sehr liebevoll
Bad: tolle Dusche
Frühstück: sehr lecker, regional und frisch

Cons:

Zimmer: für 2 Rucksackreisende zu wenig Platz, nur ein Stuhl als Ablage
Zugang zum Hotel: wenn man vor dem Haus kein Internet hat, kann man keine Tür öffnen um an den WLAN-Code zu kommen (kann man den vorher an Anreisende versenden?)
Lage: 3 Minuten zum Bahnhof zu Fuß

2026-08-04 • via Nuitee
A
Anne-Sofie • couple • dk
9
2026-08-04 • via Nuitee
A
alexandre • couple • ch
10
Parfait
Pros:

La gentillesse de l hôte
La décoration
La literie confortable
Le calme

2026-08-03 • via Nuitee
P
Patrick • couple • ch
9
Klein aber OHO
Pros:

Sehr persönliche und angenehme Empfang, tolles Bett und Bettwäsche.

Cons:

Dusche und Waschbrunnen separat aber nur 1 Lichtschalter. Aber das ist wirklich Jammern auf Hohem Niveau

2026-08-03 • via Nuitee
J
Jonathan • couple • fr
10
2026-08-03 • via Nuitee
A
Angelo • couple • ch
9
2026-08-03 • via Nuitee
C
Christiane • couple • de
8
2026-08-02 • via Nuitee
L
Loane • couple • ch
10
Pros:

L’emplacement, l’autonomie pour entrer et s’enregistrer

2026-07-24 • via Nuitee
U
umut eylem • couple • tr
7
It is not for guests who are used to conventional hotel stays and dont want to bother with digital check ins
Pros:

It was clean and modern

Cons:

There was no one to greet the guests
It was all digital check in with digital keys
Call me old school but I am expecting some one to show some hospitality in the hospitality business

2026-07-24 • via Nuitee
V
Verena • couple • ch
8
2026-07-24 • via Nuitee
J
jennifer • extended_group • ch
10
Perfekt
Pros:

Das Personal war sehr freundlich und zuvorkommend.

Cons:

-

2026-07-23 • via Nuitee
K
Kaja • solo_traveller • pl
9
2026-07-21 • via Nuitee
E
Elcilia • couple • pr
9
Great stay!
Pros:

Very well designed and extremely clean!

2026-07-20 • via Nuitee