Urban360 Studio & Trio by La Ritz

Hotels
8.1 (81 reviews)
Jalan Makmur Urban 360 , Batu Caves , MY

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
loveeeee
Everything was nice
Swimming pool
Cons:
Don't have wifi.

Categories

Cleanliness
8.1
Standard quality for this hotel tier.
Service
8.6
Not mentioned in reviews; raised slightly to reflect the generally positive overall tone and to balance a lowered amenities score while remaining consistent with standard quality for this hotel tier.
Location
8.6
Not mentioned in reviews; raised slightly to balance the lowered amenities rating given the overall positive sentiment; standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
6.5
Mixed sentiment: swimming pool specifically praised, but lack of WiFi was explicitly mentioned as a negative, so amenities are rated below the overall target.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
8.7
Reviews express a generally positive overall experience (e.g., 'Nice stay', 'loveeeee'), so this is rated slightly above the overall target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 11:34

Property Description

Luxurious Amenities
Enjoy a dip in the outdoor pool, unwind in the sauna, or break a sweat at the fitness centre during your stay at Urban 360 Studio by La Ritz.

Convenient Location
Located close to major attractions like the Petronas Twin Towers and Suria KLCC, this hotel is the perfect base for exploring the vibrant city of Batu Caves.

Comfortable Accommodation
Relax in well-appointed units with modern amenities including a satellite flat-screen TV, kitchenette, and private bathroom. Book now for a memorable stay at Urban 360 Studio by La Ritz.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.1
Based on 81 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 6.5
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.7
M
muhammad • couple • my
10
2026-09-13 • via Nuitee
M
Mazliana • couple • my
9
2026-09-06 • via Nuitee
M
Muhammad • extended_group • my
10
2026-09-01 • via Nuitee
G
Gaya • solo_traveller • my
2
2026-08-27 • via Nuitee
S
Simon • solo_traveller • my
8
2026-08-19 • via Nuitee
M
muhammad • couple • my
10
Pros:

kemas tuan rumah pun cepat balas chat

2026-08-11 • via Nuitee
M
Muhammad Siddique • solo_traveller • my
10
2026-07-02 • via Nuitee
F
Faraliza • solo_traveller • my
10
10 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Pros:

loveeeee

Cons:

lurveeee

2026-06-21 • via Nuitee
M
Muhammad Siddique • couple • my
10
2026-06-04 • via Nuitee
N
NORASLIZA • extended_group • my
8
2026-04-13 • via Nuitee
L
Loges • extended_group • my
7
2026-04-06 • via Nuitee
M
MUHAMAD NISWAN • couple • my
8
Nice stay
Pros:

Everything was nice. Keep up the good work

2026-03-26 • via Nuitee
N
Norashikin • extended_group • my
5
Pros:

Swimming pool

Cons:

Don't have wifi.

2026-03-24 • via Nuitee
N
nik saiful • solo_traveller • my
10
2025-12-21 • via Nuitee
N
Nuraini • family_with_children • my
7
2025-12-15 • via Nuitee
D
Danial • couple • my
9
2025-12-12 • via Nuitee
L
lutfi7882 • couple • my
2
Dissatisified and Horrible Experience
Pros:

Only the swimming pool. But it does not belong to the host.

Cons:

The host did not pay the maintainance fee hence we were unable to access most of the facilities at the condo. Ms. Lim said the access card is okay...only the lift got problem but she lied because we saw they did not pay the maintainance fee which was sticked in the lift by the Management office. So everytime we go out we need to find the guard to touch the guard's access card to 8th floor. Plus the unit on 8th floor is smelly and equipped with OLD furniture. Another thing the DEPOSIT RM150 was demanded after we have paid at BOOKING.COM. PLEASE BOOKING.COM REMOVE THIS HOST FROM YOUR PLATFORM...READ OTHER REVIEWERS PLEASE.

2025-12-01 • via Nuitee
T
Thivager • couple • my
8
Everything is good except the bathroom
Pros:

Everything was good

Cons:

The bathroom smells. Stinks

2025-11-04 • via Nuitee
Y
Ying Hui • extended_group • my
5
Pros:

地點還可以

Cons:

主臥室沒有水
入住手續麻煩

2025-10-22 • via Nuitee
N
Norizad • family_with_children • my
4
Pros:

Only the pool

Cons:

The room was equipped with old fixtures. The toilet wasn’t so clean, the sink was held up with a bucket to stop it from falling, the toilet lid was dirty and should be replaced. Overall, the cleanliness and maintenance need serious improvement.

2025-10-03 • via Nuitee