Glacier Lodge Steps to Trails and Nature

Hotels
9 (13 reviews)
4573 Chateau Boulevard , Whistler , ca

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Heated pool
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Spacious accommodation
Cons:
Poor condition of rooms
Misleading information about amenities

Categories

Cleanliness
8
The property felt tired and old; issues with cleanliness were mentioned.
Service
10
Service was generally standard but mentioned as unhelpful in some instances.
Location
10
The location was praised as it was near all attractions.
Room Quality
8
Guests reported being disappointed with room conditions.
Amenities
8
Key amenities like the pool and hot tub were closed, impacting guest expectations.
Value for Money
10
Given reasonable expectations, the location provided good value.
Food and Beverage
10
Food and beverage services were not specifically mentioned.
Overall Experience
8
Overall experience was negatively impacted by misinformation and poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Luxurious Accommodation with Pool and Hot Tub

Unbeatable Location in Whistler

Modern Amenities and Free WiFi

Experience the ultimate comfort at our stunning 2-bedroom apartment with a pool, hot tub, and terrace in the heart of Whistler. Enjoy the convenience of a fully equipped kitchen, flat-screen TV, and free WiFi during your stay. With popular attractions just a short walk away, including Whistler Village and the Whistler Sliding Centre, you'll have everything at your fingertips. After a day of exploring, unwind in the year-round outdoor pool or relax in the hot tub. Don't miss out on this perfect blend of luxury and convenience. Book your stay now at Stunning 2BR w Pool, Hot Tub Walk to everything!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 13 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 10
Food and Beverage: 10
Overall Experience: 8
R
Robinson family_with_children ca
1
Misled booking: construction, closed amenities, zero help.
Pros:

Thanksgiving Nightmare: misrepresented listing, surprise third-party owner, construction everywhere, pool/hot tub closed, ignored evidence (URL, facilities, email), Booking.com wasted hours, host hostile, anonymous, unprofessional.

Cons:

Arrived to active construction—workers, noise, tarps, dust; property felt tired/old. Pool/hot tub were closed even though, on booking day, the listing showed them in three places: the URL slug (“…w-pool-hot-tub…”), the Facilities panel, and the Welcome Email (with pool/hot-tub hours, no closure notice). When asked “where do you see that?”, I provided screenshots of all three—ignored or stonewalled. Booking.com didn’t help and burned five hours until I paid for new lodging. I refused to check in at the “24-hour front desk” (polite but no authority). The host was hostile, refused to identify name/company, denied knowing about construction, and accused me of being “threatening” when I said I’d pursue legal action.
Bottom line: if I’d known about construction, I wouldn’t be upset—I simply wouldn’t have booked. Under normal circumstances Glacier Lodge offers a pool and hot tub, so expecting those was reasonable. Would not book again unless the listing is corrected and support actually resolves problems. I thought I booked Glacier Lodge, but it was an unexpected third-party owner.

2025-10-15 via Nuitee
M
Myrna couple bb
2
Pros:

The location.

Cons:

We checked in and were so disappointed in the condition of the suite we left and went to another hotel. The building is beyond tired, it is an exhausted! I wouldn't give it more than 2 star rating.

2025-09-30 via Nuitee
J
Jan family_with_children de
9
Idealer Ausgangspunkt für alle Aktivitäten in Whistler
Pros:

Sehr gemütliche und saubere Unterkunft im Upper Village. Die Lage war hervorragend.

2025-08-05 via Nuitee
A
Anais family_with_children fr
9
2 nuits en famille
Pros:

Logement plus spacieux que sur les photos .
Assez de place pour 2 adultes et 3 enfants de 8 à 12 ans .
Tout le nécessaire pour cuisiner .
Durant les deux jours nous n'avons pas pris la voiture ,tout peut se faire à pied !

Cons:

Personnel à l'accueil pas toujours très aimable , on a l'impression de déranger .
Bien payer le parking à l'avance ,nous avions pas compris et on a payé une amende de 75 CAD!

2025-07-28 via Nuitee
R
RAJESHKUMAR family_with_children ca
7
Good hotel for short stay.
Pros:

Location of the property was good and nearby to all attractions by walking distance.

Cons:

No parking for car with rooftop box, need to park our car 15 minutes away by walk distance in public car parking during overnight. However, over night parking was free.
Also, our room wasn’t clean every day even though it was mentioned at the reception.

2025-07-20 via Nuitee
R
Rita young couple ca
9
Thank you for a lovely stay in a lovely accommodation!
Pros:

The location was excellent. We enjoyed the Indigenous cultural centre, just steps away, and the Audain Art museum a few blocks away. The food was excellent - breakfast at Provisions and supper at Portobella less than 120 meters away. The view from our bedroom and living room was of the beautifully lit Fairmount and Four Seasons across the street with a Whistler, Blackcomb mountain backdrop. The high/cathedral ceiling in the dining/living room gave a feeling of serene, cozy, expansiveness. The bed was super comfortable and we kept the thermostat turned down otherwise we would have become too warm. The pool and hot tub were delightful. We enjoyed these amenities over the supper hour when it seemed to empty out and we had the pools almost to ourselves. The front staff are friendly, helpful and courteous. We had a wonderful weekend in Whistler and these facilities were perfect for us. Thank you.

Cons:

This is very minor but I thought there was the additional convenience of a washing machine in the unit but there was a general coin operated laundry facility on the floor.
We would have enjoyed several nespresso coffee pods for the nespresso maker in the kitchen, had they been provided.

2024-12-03 via Nuitee
S
Saeed family with young children ca
9
Superb
2024-10-01 via Nuitee
S
Sally young couple gb
10
Exceptional
Pros:

The apartment was fab! So much space, very clean and well looked after and in a great area very close to the centre of Whistler

Cons:

Everything was great.

2024-07-28 via Nuitee
M
Margot with friends au
9
We loved our stay in Whistler - great location and very comfortable apartment!
Pros:

Great location!

2024-07-23 via Nuitee
S
Sheila young couple ca
10
Exceptional
2024-07-08 via Nuitee
B
Barb review category business travellers ca
9
Superb
Pros:

Great lay-out for several different people or different couples. Lots of extra blankets and pillows. Well stocked of dry-goods supplies.

2024-06-02 via Nuitee
A
Ann review category business travellers gb
9
I would highly recommend this property.
Pros:

N/A

2023-10-16 via Nuitee
S
Sawatzky family with young children ca
9
Nice comfortable place to stay in a great location!
Pros:

A nice comfortable size for our family of 5 (5 adults/teenagers). The loft was neat and the decor. Close walking distance to the village and restaurants

Cons:

A few minor things look a bit tired or need attention…for example the toilet paper holder needs to be screwed in as it pops off when changing the roll. Some wearing on the trims and mouldings, but otherwise very nice place to stay! Parking adds up at $20 per day

2023-09-23 via Nuitee