HÉONIC丨ART HOTEL & SUITES - Exclusive 2&3-Bedroom Gathering Suites - Near Xi'an Drum Tower & Yongning Gate & Xi'an Museum-Free Laundry Luggage Storage -Fre

Hotels
9.1 (704 reviews)
No.72 Zhuque Street, 1km from the Metro Station Yong Ning Gate , Xi'an , cn

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Spacious rooms
Good location
Cleanliness
Cons:
Slow breakfast service
Occasional maintenance issues

Categories

Cleanliness
8.24
Mixed reviews; some mentions of new plumbing and clean rooms, but a few complaints about maintenance.
Service
9.71
Many reviews highlight the kindness and helpfulness of the staff.
Location
9.25
Good location with easy access to local shops and the old city, though slightly distant from the metro.
Room Quality
9.2
Rooms are described as spacious, comfortable, and well-furnished.
Amenities
9.23
Amenities include laundry facilities, a cat room, and a good breakfast.
Value for Money
9.19
Considered good value for a boutique hotel.
Food and Beverage
8.74
Breakfast quality is generally praised, with some comments on service speed.
Overall Experience
9.21
Overall positive sentiments with minor critiques, creating a pleasant experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:08

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and private bathroom at HE DESIGNER HOTEL Xi'an Drum Tower & YONGNING Gate Branch.

Convenient Location
Situated just a stone's throw away from iconic landmarks like Drum Tower and Bell Tower, this hotel offers easy access to the best of Xi'an's attractions.

Exceptional Services
Enjoy a buffet breakfast, unwind at the fitness centre, or explore the city with the help of the tour desk - all at your fingertips during your stay.

Ready to experience luxury and convenience in the heart of Xi'an? Book your stay at HE DESIGNER HOTEL Xi'an Drum Tower & YONGNING Gate Branch now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CNY 20 per day.

Location

Guest Reviews

9.1
Based on 704 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.21
C
Chew Yen • family_with_children • my
8
2026-03-20 • via Nuitee
R
Rachael • family_with_children • gb
10
Wonderful place, would recommend and return!
Pros:

Everything was super. Check in was easy, room was spotless and really comfortable.
Staff were incredibly helpful when I had to purchase something.
Little things like free popcorn, tea and extra water bottles by reception all were nice touches.
Laundry room also incredibly helpful.

Cons:

Breakfast was good and substantial, but just to highlight they are more western-style lunch options, so young children may struggle a little. I enjoyed it, though.
There is no kids play area as photographed- this is now the cat cuddle room.

2026-03-18 • via Nuitee
I
Ida Estrup • couple • dk
3
Pros:

Beliggenheden var okay

Cons:

vores værelse var egenligt okay, set udefra. Men det stank af smøger. Vi kontaktede personalet, som kom og sprøjtede noget spray rundt i rummet, hvilket ikke hjalp overhovedet.
Luften var så slem, at vi sov med åbne vinduer. Og derudover lugter alt vores tøj nu af smøger.
Det skal siges at ingen af os ryger overhovedet!

2026-03-15 • via Nuitee
T
Thomas • couple • fr
10
Séjour exceptionnel.
Pros:

L’emplacement permet de se rentre rapidement au niveau des remparts et de la petite pagode. Nous avons tout réalisé en marchand y compris le quartier musulman.

La chambre est spacieuse et confortable. Le lit est immense et très très confortable.

Le personnel est très gentil.

Nous avons passé un excellent séjour.

2026-03-12 • via Nuitee
S
Stefano • family_with_children • it
8
Very good solution just outside Xi'An southern gate
Pros:

Great staff and services, very clean and modern rooms

Cons:

Breakfast is ok but a buffet would be better

2026-03-02 • via Nuitee
C
Charles • family_with_children • us
1
Helpful staff, decent place for our quick trip.
Pros:

It was close to the old city wall. The staff was very helpful.

2026-03-02 • via Nuitee
I
Isabel • family_with_children • it
10
Pros:

Very high value, really helpful staff, would highly recommend. The room was incredibly beautiful!

2026-02-26 • via Nuitee
N
Ninel • family_with_children • ru
10
Pros:

Отель расположен на одном этаже в большом здании в центре города. Рядом много кафе и ресторанчиков. Очень приятные девушки на ресепшене. Завтрак по выбору из меню (входит в стоимость проживания). Но кофе почему-то платный, а сок к завтраку бесплатный. Непонятно. Номер просторный и чистый. Приезжали специально на 1 день, чтобы посетить комплекс "Терракотовой армии". Впечатлило! В номере есть халаты и тапочки, чайник и питьевая вода в бутылочках.

Cons:

Всё было отлично.

2026-02-14 • via Nuitee
F
FifthWiseMonkey • family_with_children • gb
8
Great Value
Pros:

Good location and friendly staff.
Clean room of decent size

Cons:

Gym only had dumbells up to 5kg , a very good bench modest multi gym unit and cardio machine

2026-02-12 • via Nuitee
H
Hinshelwood • family_with_children • gb
10
Pros:

Beautiful place. Very good value for money.

2026-02-12 • via Nuitee
C
Cooper • solo_traveller • us
10
Easy To Work With
Pros:

Great staff. Easy to work with. Made sure I didn't lose or waste my money

2026-02-11 • via Nuitee
A
Agustin • family_with_children • es
9
Recomendable
Pros:

Todo en general. Está
Muy bien. La atención de la señora de la limpieza, ella fue muy amable.

Cons:

Quizás un poco la ubicación. Pero con lo barato que es el DIDI no es para tanto.

2026-02-09 • via Nuitee
A
Antxon Maria • couple • es
9
2026-02-08 • via Nuitee
N
Noordin • family_with_children • es
7
2026-01-26 • via Nuitee
阿剑 • family_with_children • au
8
Pros:

位置不错

2026-01-24 • via Nuitee
M
Michele • couple • it
10
2026-01-23 • via Nuitee
L
Leandro • family_with_children • br
10
Pros:

Café da manhã, conforto do quarto, funcionários atenciosos, localização

2026-01-22 • via Nuitee
Y
yoshida • family_with_children • jp
10
98点！！！！
Pros:

全体的に綺麗やったし、スタッフも良かった！簡易的なトレーニングルームもあるし、筋トレ大事な人にはより一層いいでしょう！1週間おったけど次もここが良いって思ったね！

Cons:

若干観光地から遠いんかな？
気にならん程度やけど！

2026-01-22 • via Nuitee
E
Elena • family_with_children • es
9
2026-01-21 • via Nuitee
A
Ana • extended_group • es
10
Excelent
Pros:

It was perfect. Every little detail is taken care of.

Cons:

Nothing

2026-01-19 • via Nuitee