Quality Inn & Suites Omaha Chalco

Hotels
•
Quality Inn
6.5 (261 reviews)
9505 South 142nd Street , Omaha , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (close to I-80, restaurants, Walmart)
Good value/beat expectations for price
Friendly/front desk staff (several positive mentions)
Breakfast had good variety; WiFi easy to access
Cons:
Severe cleanliness issues: roaches, bed bugs, mold, filthy carpet
Room quality problems: uncomfortable/overused beds, smells, broken outlets/lamps/TV issues
Pool area unsafe/poorly maintained (slippery tiles, small)
Occasional slow or unresponsive service / long check-in waits

Categories

Cleanliness
2.5
Multiple reviews report severe cleanliness issues: roaches, bed bugs, mold on ceilings and sheets, filthy carpet, and inconsistent/no housekeeping. Significant negative impact on this category.
Service
7.5
Mixed but generally competent: several reviewers praised friendly and helpful front desk staff and prompt maintenance for TV issues, while others reported slow or unresponsive service and long check-in waits. Overall slightly above average given positive front-desk reports.
Location
9
Consistently praised: close to I-80, restaurants, Walmart, family destinations and convenient for travelers—one of the stronger aspects noted across reviews.
Room Quality
3.5
Multiple complaints about beds (indents, overused, uncomfortable), bad smells, malfunctioning lamps/phones/outlets, and general room wear; room quality is notably poor.
Amenities
7.5
Mixed: breakfast and WiFi received positive mentions, but the pool was frequently described as small, slippery and potentially unsafe. Net sentiment is above average due to reliable breakfast/WiFi but tempered by unsafe pool.
Value for Money
8
Several guests stated the hotel was good value or exceeded expectations for the price, despite cleanliness/room issues, making perceived value high for many visitors.
Food and Beverage
7.5
Generally positive comments on breakfast (good variety, biscuits and gravy) and acceptable coffee; no major negative consensus on food.
Overall Experience
6.5
Very mixed: strong location and value and some friendly staff balanced against serious cleanliness and room-quality problems. Overall impression lands at the target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Convenient Location near University

Located just 6 miles from the University of Nebraska at Omaha, Quality Inn & Suites – Omaha offers a prime location for visitors. The hotel provides complimentary shuttle services within a 15-mile radius, making exploring the area easy and convenient.

Comfortable Rooms and Amenities

The spacious rooms at Quality Inn & Suites feature coffee facilities, work desks, and cozy decor. Guests can unwind in the indoor pool or enjoy entertainment with cable TV in their rooms. The hotel also offers a small gym, a billiard room, and a computer in the lobby for added convenience.

Nearby Attractions

Explore popular attractions such as the Henry Doorly Zoo and Joslyn Art Museum, both just a short drive away from the hotel. Whether you're here for business or leisure, Quality Inn & Suites – Omaha ensures a comfortable stay.

Book your stay now at Quality Inn & Suites – Omaha for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 261 reviews
Cleanliness: 2.5
Service: 7.5
Location: 9
Room Quality: 3.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 6.5
B
Brian • couple • us
1
Awful
Cons:

Roaches in room. Very uncleanly. Staff not very responsive.

2026-10-31 • via Nuitee
S
Stan • family_with_children • us
5
It was ok
Pros:

It was okay. Could of had some sort of meat like bacon or sausage

Cons:

There were 3 rooms of family one was on 2nd floor and the ones on first was a ways away from each other

2026-10-26 • via Nuitee
F
Frank • family_with_children • us
8
2026-10-19 • via Nuitee
U
Urquia • couple • us
8
2026-10-19 • via Nuitee
R
Robert Osle • solo_traveller • us
3
Pros:

Good location for the place I was visiting

Cons:

Poor cleaning, the hallway was very dirty.

2026-10-13 • via Nuitee
R
Ron • solo_traveller • us
7
Pros:

Location
Location

Cons:

Bedding needs updating

2026-09-17 • via Nuitee
S
Susan • couple • us
7
Convenient location. Overall good stay.
Pros:

Breakfast was great! Good variety of food.

Cons:

Tv was extremely difficult to navigate. Should have asked for assistance, but we were too busy.

2026-09-13 • via Nuitee
R
Ronda • solo_traveller • us
8
Pros:

It was close to family and restaurants

Cons:

The 20 minute wait to check in. There was no one there when I arrived. I had to ring the bell twice as other customers were coming in and waiting as well.

2026-09-13 • via Nuitee
K
Kyleigh • couple • us
2
2026-09-11 • via Nuitee
M
Michael • couple • us
4
2026-08-22 • via Nuitee
S
Steve • couple • us
10
2026-08-20 • via Nuitee
A
Alexia • family_with_children • us
1
The Hotel had a moldy smell to it as soon as I stepped into it. My bathroom had mold on the ceiling. I also found a bag
Pros:

The location

Cons:

The Hotel had a moldy smell to it as soon as I stepped into it. My bathroom had mold on the ceiling. Was just dirty and bed was horrible.

2026-08-19 • via Nuitee
H
Hunter • solo_traveller • us
10
2026-08-18 • via Nuitee
R
Robert • solo_traveller • us
9
2026-08-15 • via Nuitee
A
Ashleigh • solo_traveller • us
1
2026-08-03 • via Nuitee
D
DeGoede • family_with_children • us
4
Friendly staff, pool was unimpressive and verged on dangerous
Pros:

Staff were friendly
WiFi was easy to access

Cons:

The pool area was very small. The tiles around the pool were uncommonly slippery. The bathrooms next to the pool had a really bad smell, and the path to get there was once again on incredibly slippery tile. I almost slipped several times, and my kids did full banana peel slips two or three times.

2026-08-03 • via Nuitee
N
Nicole • family_with_children • us
2
Pros:

The location.. off I 80

Cons:

Got bit by bed bugs and the lamp, phone and outlet didn’t not work in the middle of the beds.

2026-07-14 • via Nuitee
B
Billie • couple • us
2
2026-07-14 • via Nuitee
D
David • solo_traveller • us
9
2026-07-11 • via Nuitee
W
Woolery • solo_traveller • us
9
Pros:

Good value, staff and service. Beat expectations for the price.

2026-07-09 • via Nuitee