Facilities

Free WiFi
Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Excellent location
Cozy ambiance
Cons:
Lack of cleanliness
Noise from hallways

Categories

Cleanliness
7.69
The room was not cleaned upon arrival, with dirty sheets and towels left, affecting overall cleanliness.
Service
9.66
Support staff was described positively, but there were issues in reaching them when needed.
Location
10
Location was frequently praised as excellent and near major points of interest.
Room Quality
9.2
There were reports of significant mould and damp issues in one of the apartments.
Amenities
10
The apartment was well equipped, although some amenities like proper kitchen items were mentioned as lacking in another review.
Value for Money
8.65
Some felt that the apartment should offer more for the price, especially given noise issues and views.
Food and Beverage
10
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
10
Overall experience varied significantly due to cleanliness issues but improved by good location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:48

Property Description

Kitchenettes with Full-Sized Appliances
Unwind in one of the 20 guestrooms with convenient kitchenettes equipped with full-sized refrigerators/freezers and ovens.

Complimentary Wireless Internet
Stay connected with complimentary wireless internet access throughout the property.

Centrally Located
Explore Lisbon's landmarks easily with a stay at Carmo 43 by LovelyStay, steps away from Rossio Square and a short walk from Avenida da Liberdade.

Book now to experience the perfect blend of comfort and convenience at Carmo 43 by LovelyStay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 352 reviews
Cleanliness: 7.69
Service: 9.66
Location: 10
Room Quality: 9.2
Amenities: 10
Value for Money: 8.65
Food and Beverage: 10
Overall Experience: 10
A
airison family_with_children fr
3
Interminable
Pros:

Une sérieuse saleté

Cons:

Le code qui ne fonctionne pas, le sofa super sale

2026-07-18 via Nuitee
W
Wiktoria couple pl
9
2026-07-18 via Nuitee
A
Ana solo_traveller pt
10
2026-07-18 via Nuitee
J
Jean- François family_with_children fr
10
2026-07-17 via Nuitee
G
Galdamez solo_traveller it
10
2026-07-17 via Nuitee
R
Rachel extended_group gb
6
2026-07-17 via Nuitee
M
Mattii solo_traveller it
9
Pros:

Posizione centrale In ottima zona per esplorare a piedi la città e vicina a tutti i mezzi di trasporto. Appartamento molto carino, funzionale e completo di tutto

2026-07-16 via Nuitee
V
Virginie solo_traveller fr
8
Pros:

Proximité du centre
Deux salles de bain
Climatisation

2026-07-16 via Nuitee
S
Satu solo_traveller fi
4
Pros:

The location was great and near everything!

Cons:

The room was extremely dirty. The floors and walls were very dirty, as were the sofa and the carpet. We had to cover the sofa with blankets so that we could sit on it. The top bunk bed also smelled strongly of vomit, making it impossible to sleep there.

When I informed the staff about the cleanliness issues, they asked me to send photos of the apartment, which I did. They said they would come and inspect the room, but apparently they never did. Instead, they claimed they had not seen the photos I had sent. I also asked the possibility to change the room but the staff didn't respond to that either.

The room was nothing like the description or photos advertised by the hotel. I cannot recommend this place because of the poor condition of the accommodation and the way the staff handled our complaints.

2026-07-16 via Nuitee
S
Smit family_with_children ca
10
Pros:

Easy commute and elevator in the building. Super clean and well maintained.

2026-07-16 via Nuitee
M
Michael solo_traveller au
10
2026-07-15 via Nuitee
E
Engin solo_traveller de
9
2026-07-15 via Nuitee
F
Federico extended_group it
10
2026-07-15 via Nuitee
F
Florian couple at
7
Pros:

Die Lage war Top! Ebenfalls hat mit den Zimmercodes alles funktioniert.

Cons:

- Zimmer an diversen Stellen schon beschädigt
- Die Hotline/Whatsapp für Fragen kann man sich sparen, benötigt man etwas (früherer Check in, extra Handtücher, eine Steckerleiste da im Badezimmer keine Steckdose funktioniert), wird man immer nur vertröstet
-Kein Zimmerservice oder Handtuchwechsel in 3 Tagen

2026-07-14 via Nuitee
S
Shadi couple ae
9
2026-07-14 via Nuitee
P
Phuong Quynh couple de
4
Pros:

Der Lage ist sehr zentral und nah zu City Center

Cons:

AC was not working. We have contacted the hotel and they said that they knew the ac wouldn't work and couldn't be fixed during our stay. At least there are fans in the room.
Also one time we had to wait for some moment since the electric lock of the main door was not working. Luckily the cleaning lady was nearby and could fix it somehow. We have received an answer after 3 hours from the hotel.

Rooms are clean, enough equipment for a good stay.

Location is good.

2026-07-13 via Nuitee
M
michela extended_group it
9
Pros:

La posizione fantastica, grande, pulito, comodo

Cons:

Il bagno nella zona della camera da letto aveva il doccino che non stava in posizione quindi se si apriva troppo l’acqua, si spostava e bagnava in giro

2026-07-13 via Nuitee
F
Federico family_with_children it
7
Pros:

Posizione

2026-07-13 via Nuitee
D
Domen couple si
10
2026-07-13 via Nuitee
M
MIGUEL ANGEL couple es
4
Decepción en Lisboa
Pros:

Ubicacion

Cons:

Dos partes tiene esta historia, no te pierdas la segunda.

1)Al llegar la cerradura con código no funcionaba y estábamos 3 pisos esperando en la puerta uno de ellos con niños pequeños. Tras varias intentonas de llamar por teléfono al anfitrión y al teléfono que estaba en la puerta al único que le cogieron el teléfono fue a mi y fue para decirme que no sabían cuánto tiempo iban a tardar en solucionarlo, que me llamarían pasados 10 minutos para decírmelo, no me volvieron a llamar. Ante lo cual volví a intentar acceder hasta que lo conseguí por mis propios medidas pasados 45 minutos desde mi llegada.

2)No contentos con esto me llaman nuevamente para indicarme si puedo bajar a abrirle al reparador , 00:30 de la noche, yo ya dormido con mi pareja. Bajo y para mi sorpresa me
Encuentro otro grupo de huéspedes que me dan todos los gracias por abriles la puerta porque ellos no podían, me habían utilizado de portero automático.

Conclusión, me parece una auténtica vergüenza que con lo que cobran por el hospedaje no dispongan de alguien para solucionar en Lisboa(ya que los número que me llamaban eran desde Madrid) a la hora que sea este tipo de encidencias. Me escribieron pidiéndome mil disculpas etc etc, pero el mal rato ya nos lo habían hecho pasar, 0 compensación. NO RECOMENDARÍA A NADIE JAMAS ESTE ALOJAMIENTO. Me da la impresión de que buscan el maximo beneficio al más bajo coste posible y si esto supone ni molestarse en mandar a alguien a abrir una puerta estropeada, pues que se aguanten, son turistas que ya han pagado.

2026-07-12 via Nuitee