The Acacia Hotel & Spa

Hotels
7.7 (102 reviews)
H No.586/ A, Sequeira Waddo, Candolim Bus Stop Junction, Village Candolim , Candolim , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent breakfast
Attentive staff
Good location
Cons:
Bathroom odor
Linens cleanliness

Categories

Cleanliness
6.53
The bathroom had a persistent odor due to a leaking faucet, which detracted from cleanliness.
Service
8
The staff was very attentive and willing to help throughout the stay.
Location
8.04
The hotel is conveniently located on the main street with many shops and restaurants nearby.
Room Quality
7.49
Spacious rooms with a huge bed, though the hotel is not new.
Amenities
8.02
The hotel offers a roof restaurant with a great breakfast and well-maintained pool.
Value for Money
7.48
Good value for the reasonable pricing compared to other 4-star hotels.
Food and Beverage
8.53
Excellent breakfast options and accommodating chefs.
Overall Experience
7.5
Overall a very good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:31

Property Description

Luxurious Amenities
The Acacia Hotel & Spa offers an outdoor swimming pool with a retractable slide, a spa and wellness centre, and modern air-conditioned rooms with flat-screen TVs and private bathrooms. Guests can indulge in massages at the on-site parlour and enjoy free toiletries for added comfort.

Convenient Facilities
Enjoy 24-hour front desk service, concierge assistance, meeting facilities, and a tour desk at your disposal. The hotel also provides luggage storage, car rental options for exploration, and complimentary parking for a hassle-free stay.

Diverse Dining Options
Savor a variety of cuisines at the hotel's dining venues, including a multi-cuisine coffee shop, an exclusive Indian restaurant, and a rooftop eatery serving grilled and Turkish cuisine. With such diverse dining choices, your culinary desires are sure to be satisfied.

Book your stay at The Acacia Hotel & Spa for a luxurious and convenient experience near Candolim Beach!

Important information:

additional charge of 8,500 per person and 4,250 for children 5 to 11 years old for gala dinner on Dec. 31,2024Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for Rs. 3,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 102 reviews
Cleanliness: 6.53
Service: 8
Location: 8.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
K
Karen family_with_children gb
7
Pros:

Location was perfect. Rooftop bar was lovely. Room spacious and clean.

Cons:

50% deposit required before arrival was a real pain. My bank held the payment due to the war and I was constantly stopped by reception during our 8 night stay asking where it was, even though we had paid the other 50% on arrival. Kind of tanished the stay and cost me a lot of money to resolve calling the UK. Not sure why this is necessary when Booking.com hold our card details. Room service was hit and miss, had to chase often for towels.

2026-03-27 via Nuitee
J
JULIE solo_traveller gb
6
2025-12-13 via Nuitee
K
Ksenia family_with_children in
10
Pros:

Отличный отель, просторные номера, огромная кровать.
Есть возможность забронировать номер в двумя отдельными кроватями, что большая редкость.
Отдельное спасибо, что в душевой есть дверца, поэтому пол остаётся сушим после душа. В Индии часто нет даже шторки и каждый раз вся ванная комната и туалет мокрые.
Шикарный завтрак на любой вкус в ресторане на крыше. Завтракаешь на улице с приятным видом.
Очень отзывчивые персонал, бесконечно спрашивает, чем можно помочь и ничего ли не нужно.
Отель стоит на главной улице, где полно магазинов и ресторанов.

Cons:

В целом понравилось всё, но кому-то может показаться далеко от пляжа - медленным шагом идти 10-15 минут. Но дорога вполне приятная.

2025-12-03 via Nuitee
I
Idris couple in
10
2025-10-22 via Nuitee
S
Sneha family_with_children in
8
Pros:

Overall good experience

2025-10-17 via Nuitee
L
Ludmila family_with_children il
10
Pros:

Для тех, кто побывал по Индии, меня поймет, что отель заслуживает своих звёзд.
* Огромная благодарность Бани , которая помогала нам на протяжении всего времени
* Огромная благодарность повару с ресторана, который выслушал наши просьбы насчёт завтрака и готовил именно то, что мы больше всего любим.
Теперь по порядку. Отель не новый, но его постоянно моют, раз в неделю делают опыление против комаров, в номерах нет клопов, бассейн очень чистый (это из расчета, что по Индии брали гостиницы не меньше 4* и были разочарованы)
Если люди смотрят на цену и при этом требуют 5* , то ошибаются. Нормальный отель с разумными ценами

Cons:

В душевой бежал кран возле туалета, от этого в ванной был постоянный запах
Обращайте внимание на постельное белье, понимаю что люди используют масла, но простынь обязана быть белоснежной. Поэтому просила несколько раз перестилать.

2025-07-23 via Nuitee
solo_traveller in
9
2025-07-21 via Nuitee
S
Sahil family_with_children in
9
2025-07-20 via Nuitee
G
Gurm family with young children gb
9
Superb
2025-06-02 via Nuitee
J
Jasjinder group in
6
Good stay but property is getting old and needs to be upgraded
Pros:

It has good location to all the good resturant and the beach.

Cons:

The property is getting old with no upkeep . In the rooms they need to upgrade the door / toilets etc . The breakfast is very average can be upgraded

2025-05-02 via Nuitee
A
Akshit family with young children in
2
Very poor
2025-05-02 via Nuitee
D
David solo traveller gb
9
Superb
2025-04-29 via Nuitee
P
Pooja young couple in
9
Superb
2025-04-08 via Nuitee
K
Kunal family with young children in
1
Bad
2025-03-31 via Nuitee
R
Rhett family with young children in
8
Very good
2025-03-31 via Nuitee
S
Siddharth review category business travellers in
8
Very good
Pros:

Everything good. Food staff. Spacious rooms.

Cons:

It’s smelled in room.

2025-03-22 via Nuitee
J
Jan with friends gb
9
Superb
2025-03-17 via Nuitee
A
Abdulla review category business travellers kw
4
Disappointing
Pros:

Nothing much

Cons:

Check in time 3 pm not suitable

2025-02-26 via Nuitee
J
Janine with friends gb
10
Fantastic
Pros:

Clean big bed. Amazing rooftop terrace.

2025-02-20 via Nuitee
S
Suzanne young couple gb
4
Disappointing
Pros:

Location was good . Rooftop restaurant good served breakfast up there great selection. Reception clean and cool .

Cons:

A few week before our stay we was contacted saying we had 170 pound to pay for a new year gala dinner said we wasn’t bothered about attending it and was told it was mandatory everyone had to pay it or to cancel our booking as it was so close to the arrival date and not a lot of choice left we decided to pay it later found out of other people staying there they hadn’t had to pay it so am very disappointed about this won’t be staying again lot better hotels out there .
The rooms are very spacious but think they are desperate for a deep clean and maintenance work . The curtains leading on to the balcony were very dirty like they hadn’t been cleaned in years the bathroom needed maintenance work when you had a shower the bathroom flooded because the shower door didn’t close properly and the shower screen had all black gunk round the edge which needed a good clean . Duvet covers had marks on them and could never tell weather the sheets had been changed or just Mede the bed as the bedding was creased like they didn’t iron the clean bedding. Housekeeping kept forgetting to leave clean towels .
There is a night club in the basement of the hotel which is not advertised when booking as we was on the 1st floor we could hear this every night till gone 1 in a morning it was like the music was playing in our room that’s how loud it was you could feel the floor vibrating when you walked on it .

2025-01-28 via Nuitee