Aisha Bibi Hotel & Spa

Hotels
9.1 (158 reviews)
38 Aysha Bibi Street , Astana , kz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great amenities
Delicious breakfast
Cons:
Noise from the elevator
Dated room decor

Categories

Cleanliness
9.18
Many reviewers highlighted cleanliness, particularly mentioning that the rooms are clean and well-maintained.
Service
9.65
The staff received high praise for being helpful and friendly, providing excellent service throughout the stay.
Location
8.69
Location was mentioned positively in some reviews for its convenience, but specifics on surrounding attractions were lacking.
Room Quality
8.64
Rooms are spacious and comfortable, though some comments indicated that the decor feels a bit dated.
Amenities
9.17
Amenities like the spa, sauna, and pool received favorable mentions, enhancing the overall experience.
Value for Money
9.13
Guests expressed satisfaction with the overall experience versus cost, indicating a good value.
Food and Beverage
9.18
The breakfast variety and quality were particularly appreciated, contributing positively to dining experiences.
Overall Experience
9.15
The overall sentiment reflects a highly satisfactory stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:09

Property Description

Luxurious Amenities

Aisha Bibi Apart Hotel & Spa offers a range of luxurious amenities including an indoor pool, spa, wellness centre, and fitness centre. Guests can relax and rejuvenate in style during their stay.

Modern Accommodations

Each 4-star unit at the aparthotel boasts city views and is equipped with top-notch facilities such as air conditioning, a flat-screen TV, kitchenette, and private bathroom with premium amenities. The units are designed for comfort and convenience.

Family-Friendly Services

With facilities like an indoor play area and children's playground, Aisha Bibi Apart Hotel & Spa caters to families, ensuring that both parents and children have a memorable and enjoyable experience.

Ready to experience luxury and comfort at Aisha Bibi Apart Hotel & Spa? Book your stay now and indulge in a truly relaxing getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 8,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 10,000 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for KZT 8,000 per person per night when using an available extra bed.
    People 13 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 158 reviews
Cleanliness: 9.18
Service: 9.65
Location: 8.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
D
Dulat • solo_traveller • kz
7
2026-05-14 • via Nuitee
C
Cormac • solo_traveller • ie
10
Pros:

I loved my stay. The staff are all very friendly and helpful. They listened to any request, and the place was very modern and relaxing. The restaurant and bar was also very good. I could have visited Astana and never have left. It honestly exceeded my expectations, and if I am ever back in Astana or Kazakhstan, I would definitely stay again. I probably wont be back for the foreseeable as Ireland is a long way away, but if anyone is ever interested in going, I'd definitely recommend this hotel!

Cons:

Nothing really. Maybe the sauna could be a few degrees hotter. But that's it. The steam room was perfect!

2026-05-07 • via Nuitee
Z
ZAMIR • solo_traveller • kz
8
Pros:

Вежливый персонал, завтраки

Cons:

Номер 211 туалетная дверь нижняя петля щёлкает, ночью пойти в туалет и не разбудить других гостей номера - не получится, но это ерунда по сравнению с работой кондиционера. Ставили температуру на 22 на ночь, он периодически издавал звуки как будто упадёт прям на голову, щёлчки и хруст.

2026-05-02 • via Nuitee
I
Ivan • couple • ru
10
Pros:

Удобное расположение. Очень чисто. Большие номера. Вкусные завтраки, но однообразные.

2026-04-27 • via Nuitee
S
Svetlana • solo_traveller • ru
10
Pros:

Чисто и уютно , был комплимент при заселении и это очень мило .🙂 Еще ресторан при отеле вкусный и красивый , там крыша с потрясными видами ) спа зона тоже хорошая, также очень понравился массаж в этом спа💆‍♀️ , ну просто балдеж )))

Cons:

В душ протекает …надо починить его бы

2026-04-26 • via Nuitee
Мейрамбек • family_with_children • kz
10
Pros:

находится в центре, все рядом

2026-04-25 • via Nuitee
L
Lilinur • family_with_children • kz
10
2026-04-25 • via Nuitee
Ольга • solo_traveller • nl
9
Небольшой современный отель в стороне от центра в тизом месте
Pros:

Уютный небольшой отель, всё новое и чистое. Просторный номер с кухонной зоной. Не было плиты, но по запросу дали плитку. Микроволновка. Воду в бут.каждый день добавляют

Cons:

Из посуды 2 тарелки и 2 чашки. Не было ножа. Надо больше посуды. Не было кух.поотенца и жидкости для мытья посуды.
Спа зона поздно открывается с 10.00

2026-04-25 • via Nuitee
F
Farkhat • solo_traveller • kz
9
2026-04-22 • via Nuitee
E
Elena • couple • ru
10
Все было очень хорошо. Персонал очень уважительный. Номер отличный-очень большой.
Pros:

Понравилось все

Cons:

Такого нету

2026-04-13 • via Nuitee
A
Aleksandr • couple • ru
10
2026-04-11 • via Nuitee
Олжас • family_with_children • kz
10
Pros:

Отличная гостиница. Очень понравилась еда в ресторане. Шорпа была самая вкусная которую Я ел. Вкусные салаты

Cons:

Спа хорош, но запах сырости в шкафчиках нужно выводить. Маленький бассейн

2026-04-09 • via Nuitee
B
Barry • couple • us
9
Excellent staff and comfort make this hotel a good choice
Pros:

A very capable staff worked thru some difficulties to make our stay very comfortable. The room was large with a kitchenette, for which the hotel provided a hot plate and cooking items. Beds were comfortable and there was plenty of storage space. Bathroom was good size with excellent walk-in shower, well stocked. Location was good for us, in a quiet local neighborhood but within 15 - 20 minute walk from the Khan Shatyr mall and the main pedestrian plaza.

Cons:

The hallways can be noisy, as the doors open and close very loudly, plus they don't seal off noise very well. Otherwise, the location and hotel itself are quiet.

2026-04-08 • via Nuitee
O
Oxana • family_with_children • kz
4
Pros:

Уже не в первый раз останавливаюсь в этом отеле, всегда всё нравилось но не в этот раз.

Cons:

Работа персонала на рецепции, минут 15 ждала на рецепции, потому что там никого не было. Потом пришлось ждать заселения, номер не был готов, персонал в этот раз ☹️ Не хотели делать комплимент от отеля на д.р., хотя я постоянный гость, путем переговоров согласились продлить выезд до 14.00. Очень много детей в спа зоне. В бассейне не было места, было очень много детей с родителями. Дети кричали, бегали и прыгали с бортиков, не возможно было плавать, все места для отдыха были заняты.. даже стулья. На выходные и праздники никому не рекомендую

2026-04-06 • via Nuitee
Вадим Валерьевич • family_with_children • ru
10
Pros:

Спа-центр. Оборудование номера и сам номер. Все функционально, ничего лишнего, все новое! Твердые 4*!

2026-03-30 • via Nuitee
D
Diana • family_with_children • kz
10
2026-03-28 • via Nuitee
R
Rene • couple • nl
8
2026-03-25 • via Nuitee
Иваненко • family_with_children • kz
7
Pros:

Хамам отличный. Удобный лифт, пройтись из номера до лифта и спуститься в бассейн. Разнообразное меню завтрака.

Cons:

Очень маленький бассейн и холодная вода. Диван твердый.

2026-03-24 • via Nuitee
L
Lenka • extended_group • cz
10
top hotel
Pros:

This hotel was within walking distance of our partner institution, which we were visiting. All the staff were exceptionally kind and helpful. We had breakfast in the restaurant only once, as we wanted to explore local cafés in the mornings, but we spent almost every evening there enjoying wine, coffee, or a meal. I genuinely grew fond of the place and always looked forward to returning each night. Every dish we tried was delicious, and the service was excellent. Most staff members spoke English, and if someone didn’t, they immediately found a colleague who did, even though I offered to speak Russian.

The swimming pool was clean, and the pleasant music made the experience unforgettable. I travel a lot, but I have never encountered a place where the entire team works so hard to make your stay so enjoyable that leaving becomes truly difficult.

2026-03-22 • via Nuitee
T
Tereza • couple • cz
9
I would definitely come again. For Astana it is a great cozy, clean hotel with nice staff and great location
Pros:

Excellent staff, helpful and very kind. Comfortable beds, tea and watter everyday complimentary at the room. Spa is not new, but very clean, salted and nice warm watter in the pool. Massages were great! Professional. Equipped changing room in the spa, with all necessities, sauna towels. Breakfast nice, but when they finish something (eg pancakes), they do not add more. So go there sooner than kids in the morning:-).

I need to highlight mrs. Oxana (laundry). She is so professional, helped me with clothes and was very nice and kind. More staff like her everywhere.🥰

Cons:

One morning there was no hot water in the shower, just slightly warm which was unpleasant.

2026-03-20 • via Nuitee