Aisha Bibi Hotel & Spa

Hotels
9.1 (141 reviews)
38 Aysha Bibi Street , Astana , kz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great amenities
Delicious breakfast
Cons:
Noise from the elevator
Dated room decor

Categories

Cleanliness
9.18
Many reviewers highlighted cleanliness, particularly mentioning that the rooms are clean and well-maintained.
Service
9.65
The staff received high praise for being helpful and friendly, providing excellent service throughout the stay.
Location
8.69
Location was mentioned positively in some reviews for its convenience, but specifics on surrounding attractions were lacking.
Room Quality
8.64
Rooms are spacious and comfortable, though some comments indicated that the decor feels a bit dated.
Amenities
9.17
Amenities like the spa, sauna, and pool received favorable mentions, enhancing the overall experience.
Value for Money
9.13
Guests expressed satisfaction with the overall experience versus cost, indicating a good value.
Food and Beverage
9.18
The breakfast variety and quality were particularly appreciated, contributing positively to dining experiences.
Overall Experience
9.15
The overall sentiment reflects a highly satisfactory stay, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:09

Property Description

Luxurious Amenities

Aisha Bibi Apart Hotel & Spa offers a range of luxurious amenities including an indoor pool, spa, wellness centre, and fitness centre. Guests can relax and rejuvenate in style during their stay.

Modern Accommodations

Each 4-star unit at the aparthotel boasts city views and is equipped with top-notch facilities such as air conditioning, a flat-screen TV, kitchenette, and private bathroom with premium amenities. The units are designed for comfort and convenience.

Family-Friendly Services

With facilities like an indoor play area and children's playground, Aisha Bibi Apart Hotel & Spa caters to families, ensuring that both parents and children have a memorable and enjoyable experience.

Ready to experience luxury and comfort at Aisha Bibi Apart Hotel & Spa? Book your stay now and indulge in a truly relaxing getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for KZT 8,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 10,000 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for KZT 8,000 per person per night when using an available extra bed.
    People 13 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 141 reviews
Cleanliness: 9.18
Service: 9.65
Location: 8.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
Турмагамбетов family_with_children kz
10
Pros:

Тренажерный зал

2026-03-13 via Nuitee
M
Marat family_with_children ru
9
Все прекрасно, кроме шумоизоляции
Pros:

Практически все отлично!
Персонал, дизайн, мебель, завтраки, спа. Все качественно, уютно, приветливо.

Cons:

Звукоизоляция отвратительная.
Для маленького ребенка практически невозможно организовать дневной сон из-за ремонта других номеров, музыки, разговоров, звуков канализации.
Ночной сон тоже затруднён из-за "звуков" соседних номеров.

2026-03-11 via Nuitee
B
Bexultan couple kz
10
Pros:

Отличный отель, были здесь два дня. Персонал профи. Был месяц Рамазан, поэтому не смогли воспользоваться СПА и т.п.

Cons:

При прогулке оставили ключи на ресепшен, а когда вернулись, сказали что нужно переоформляться. Хорошо подошла другая, она сразу выдала ключи. После этого случая, ключи всегда носили с собой. Впервые с таким столкнулись, хотя во многих гостиницах бывали

2026-03-10 via Nuitee
B
BibigulN family_with_children kz
7
Pros:

Чисто и свежо, хороший ресторан

Cons:

Ко времени заезда номер не был готов, немного напрягло после дороги, хотя бронировала заранее 2 номера. В обеденное время было шумно (звук дрели).
В ваш отель мы друзей тоже заселили еще 2 номера.

2026-03-08 via Nuitee
Сергей solo_traveller kz
8
2026-03-07 via Nuitee
A
Angelina family_with_children kz
10
2026-03-05 via Nuitee
Виктория family_with_children kz
9
Pros:

Чисто, комфортно, очень понравилась зона спа - теплый бассейн, с ребенком просто супер .
Завтрак классный

Cons:

Был ремонт, и сверлили довольно громко днем, ребенок не мог уснуть.

2026-03-04 via Nuitee
F
Farkhat solo_traveller kz
10
2026-03-02 via Nuitee
F
Farkhat solo_traveller kz
10
2026-03-02 via Nuitee
Сергей couple kz
8
2026-02-26 via Nuitee
Наурызбек couple kz
10
2026-02-24 via Nuitee
R
Raimund couple at
9
2026-02-14 via Nuitee
O
Oxana solo_traveller kz
8
Pros:

Хорошие завтраки шведский стол, спа зона, ресторан

Cons:

Отдельный лифт в зону спа, спортзал выглядит не много не ухоженным

2026-02-14 via Nuitee
Елдар solo_traveller kz
10
2026-02-13 via Nuitee
Анар couple kz
6
Cons:

Раньше часто останавливались здесь, все устраивало. Сейчас мы остановились на нось. На ресепшене парень спросонья молча выдал ключ не поприветствовал, не дал инфу о завтраке , просто все поумолчанию… мы заселились и начался треш . В соседний номер тарабанила девушка . Потом смех музыка видимо была вечеринка. Мы бвли на 5 этаже , сверху тоже громко играла музыка,был шум , грохот. Я позвонила на ресепшен очень долго не брали трубку, парень спросонья ответил что решит проблему, но никак ситуация не изменилась. Уже утром при выселенит мы увидели разбитую дверь внизу, оказывается была какая то потасовка между гостями… уровень и сервис явно упал(((((

2026-02-12 via Nuitee
Y
Yevgeniy couple kz
10
2026-02-11 via Nuitee
B
BibigulN family_with_children kz
9
2026-02-10 via Nuitee
D
Dina solo_traveller kz
10
2026-02-09 via Nuitee
D
Dina solo_traveller kz
10
2026-02-09 via Nuitee
Ашимов family_with_children kz
10
Pros:

Прекрасная обстановка. Персонал приветливый. Кухня огонь.

2026-02-08 via Nuitee