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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Concierge service
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Wheelchair accessible
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Tennis lessons on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Oceanfront Retreat
Experience ultimate luxury at Cala de Mar Resort & Spa Ixtapa, perched on a cliff with breathtaking ocean views.
Gourmet Dining and Relaxation
Indulge in exquisite Mexican cuisine at A Mares restaurant or savor fresh seafood at Seafood Market. Unwind at the 3-level Terrace Bar with stunning ocean vistas or pamper yourself at the full-service spa.
Private Pools and Modern Amenities
Each guest room boasts a private balcony with ocean views and a small pool. Enjoy modern comforts like a flat-screen TV, free WiFi, and complimentary drinks. Take advantage of the outdoor swimming pool, 24-hour room service, and top-notch gym facilities.
Book now for an unforgettable stay at Cala de Mar Resort & Spa Ixtapa!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A service charge of 10% is not included. You will pay at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 17 years old stay for MXN 1,500 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La vista es excepcional. El hotel tiene muchos espacios distintos para descubrir. La pileta es preciosa. Es un lugar silencioso.
El desayuno debería estar incluido, no como algo extra.
This is a truly stunning property -- the visuals of the ocean, the flowers, the cliffs, the whales and dolphins hopping around, the islands out in the distance are world class. It's a legitimately special location with a sense of tranquility about it, and you can feel and see that everywhere you go on the property. The fact that all rooms have private pools is fantastic, and our particular "deluxe" room that had its private pool out in the open, under the sun/moon (instead of in a covered alcove, as is the case for the standard rooms) is pretty epic/perfect. Can't knock a single thing about the rooms themselves or the overall ambiance of the place.
There are a few things that the hotel indicates are included that really weren't, and this was disappointing given the price point and makes it NOT a great value in my view, despite being stunning. Valet service is one issue. My rate indicated that was "free" for us, but it appears there is no charge for valet service for anyone who stays there (i.e. they say it's a "perk" when booking, but it is just their usual service). More significant than that, it was indicated upon booking that ALL rooms come with early check in / late check out. We were told when we arrived 2 hours before the usual check in time that a room was not available (no prior notice of this shared with us via email or message ahead of time); we ended up waiting around for 2 hours until the usual check in time anyways, and of course they escorted us straight to their restaurant at this time so we could spend a bunch of money on lunch at their restaurant while we waited. This felt purposeful as a ploy to get us to drop some extra cash at the property while waiting and I didn't appreciate that feeling even if it was done in a "polite" way. Had similar issues at check out; we received a text from the front desk the day before indicating we could NOT check out late after all due to the property being too busy. I had booked this hotel specifically happy about the late checkout option due to our 6pm or so flight times out of Zihua, but ultimately all the hotel did was hold our luggage and tell us we could hang out in the library & come back for our bags when we were ready. No offer of a drink at the bar covered by the hotel, or anything else to acknowledge that this was clearly outside of what was communicated with the rate.
Fabulous views! Beautiful pool . Excellent service! Very clean!
TODO!!
NADA
La tranquilidad y la amabilidad del personal
Que se descompusieran los elevadores y el teleférico
The property have nice big rooms
The staff,the price is too high
Muy buenos
..
Gran vista y tranquilidad! Un excelente servicio de todo el staff!
Todo muy bien
Everything
Location - a little remote, no beach access
Could use more variety in menus
Some entertainment would help
Very private and specialized. Amazing view, tentative staff very personal. Staff speaks English and Spanish. Menus in both English and Spanish.
Always a great stay at Cala de Mar! Staff are lovely, the rooms are spacious and the views are the best!
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