Five10 Orange Street Hotel - Hot Springs

Hotels
8.4 (425 reviews)
510 orange street, Hot springs, AR 71901 , Hot Springs , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Comfortable
Good location
Cons:
AC issues
Untidy rooms

Categories

Cleanliness
7.25
Issues with untidy rooms and dirty carpets, but some reviews noted clean rooms.
Service
9.05
Mixed sentiments about service with instances of unresponsive management.
Location
9.25
Positive reviews praised the location as convenient and close to downtown.
Room Quality
7.75
Some rooms had issues such as broken doors and inadequate amenities.
Amenities
8.25
Overall positive with some amenities functioning well, although some issues were noted.
Value for Money
8.75
Generally viewed as providing reasonable value for the price, despite some complaints.
Food and Beverage
8.65
Not explicitly mentioned in reviews, assumed standard for this hotel tier.
Overall Experience
8.25
Mixed feedback overall, with some guests satisfied and some expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Modern Accommodations
Experience comfort and convenience at Five10 Hot Springs with air-conditioned rooms featuring free WiFi and flat-screen TVs. Select rooms even come with a fully equipped kitchen for a home-away-from-home feel.

Prime Location
Located just 4.2 km from Magic Springs Crystal Falls, our hotel offers easy access to popular attractions and outdoor activities such as hiking and cycling in Hot Springs. The Ponce De Leon Golf Course is also just a short drive away.

Convenient Amenities
Enjoy a hassle-free stay with us - our property is non-smoking and provides guests with fresh bed linen and towels. Plus, with the Hot Springs Memorial Field Airport nearby, your journey to Five10 Hot Springs is made even more convenient.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 425 reviews
Cleanliness: 7.25
Service: 9.05
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.65
Overall Experience: 8.25
G
Glaidson solo_traveller br
1
Cons:

My experience at the hotel was disappointing due to serious security concerns.

This morning, a man attempted to enter one of the rooms, and the guest had to call the police. When the police arrived, they stated they were unable to take any action because there are no security cameras on the property.

Although the electronic lock system should provide safety, it appears that someone may have unauthorized access, which is very concerning. The situation is made worse by the fact that there is no front desk or staff on-site—only access through passwords—making the environment feel unsafe.

On a positive note, the room itself is very good and exceeded my expectations in terms of comfort and quality.

However, due to the lack of security, my overall experience was negatively impacted. For this reason, I would not stay here again.

2026-04-18 via Nuitee
A
Amy solo_traveller us
9
2026-04-18 via Nuitee
M
Megan couple us
10
2026-04-17 via Nuitee
D
Dennis couple us
7
Location without frills.
Pros:

Location within walking distance of downtown bathhouse row. Good beer and pizza at SQXBX a couple of blocks away. Had a nice bathroom. Plenty of on street parking.

Cons:

Room was much smaller than web site photos suggested. Very spartan with one small window. No place to put luggage. AC very loud.

2026-04-14 via Nuitee
D
Denis couple us
7
Enjoyable! Close to trailheads😀
Pros:

Clean, good location in a cool town, responsive host.

Cons:

Heat didn’t work. Coffee maker didnt work.

2026-04-13 via Nuitee
M
Mike couple us
8
would stay again
Pros:

nice location, good parking

Cons:

Could have been cleaner, toilet seat loose, bathroom door frame separating for door

2026-04-11 via Nuitee
A
Adrianna couple us
7
Pros:

The room was so clean and very nice.

Cons:

That some of the guest were a little loud during client hours at the night time.

2026-04-09 via Nuitee
H
Heather couple us
9
2026-04-06 via Nuitee
M
Michelle couple us
9
Convenient, good value
Pros:

Convenient to town, but far enough out of town and the hubbub

Cons:

Shower curtain inside curtain was moldy probably due to being wet and not allowed to dry

2026-04-06 via Nuitee
M
Matt couple us
9
Pros:

Everything was great!!

Cons:

Wish there was a place to sit, other than the bed.

2026-04-04 via Nuitee
C
Clara couple us
6
Pros:

Location

2026-04-02 via Nuitee
M
Michelle couple us
3
Pros:

No breakfast

Location was good, a short walk to town

Cons:

Security, the doors to enter building was frequently left open. First night, we were not able to enter our room. It took 40 minutes of phone calls and text messages to have the lock reset.

The main reason for our dissatisfaction was the bathroom, there was a dead cockroach on the floor, the towels were something I would use to wash my car and the shower curtain was filthy.

2026-04-02 via Nuitee
D
Douglas couple us
1
Very disappointed, would not recommend.
Pros:

The sheets and coverlet looked clean and were soft. Pillows were great.

Cons:

No closet, cheap furniture and broken fixtures in bathroom. Toilet paper holder was hanging down and a partial roll of toilet paper was on back of toilet. Hand soap was from dollar store and was almost completely watered down. One towel in bathroom for 2 guests staying 2 nights. Front door not secure, left open at least two times. No trash can in main area, just a white trash bag on top of the counter. No headboard to bed and frame was cheap model from amazon. Hallways narrow and trim was unbelievable. It looked like someone unqualified did the construction. Not worth what we paid. We didn’t stay the second night, just went home early. Pictures on website are deceiving.

2026-03-31 via Nuitee
D
Diana couple us
10
Great overnight stay to be able to enjoy both the historic downtown and Hot Springs National Park
Pros:

Easily accessible to downtown and restaurants. Super clean and able to checkin with instructions provided

Cons:

Nothing

2026-03-27 via Nuitee
R
Rayna couple us
10
The room was very nice and comfortable.
Pros:

Everything was great especially the beds and the size of the room

Cons:

Nothing

2026-03-27 via Nuitee
S
Scott couple us
10
Pros:

The facility was clean and comfortable. Especially liked the maid she was helpful and kind. Can't think of anything that was negative associated with my stay.

2026-03-26 via Nuitee
N
Nikki couple us
9
2026-03-26 via Nuitee
T
Terry solo_traveller us
10
The room and the location were fantastic. I recommend.
Pros:

The room was large. The location was perfect for me. Short walk to bath row but far enough away to be quiet.

Cons:

Dedicated parking spaces were a little confusing. I parked on street and it was fine.
I did not notice the property was a VRBO until I arrived. Booking.com should have made that clearer when booking.

2026-03-23 via Nuitee
J
Jimmy couple us
9
2026-03-23 via Nuitee
B
Bridget solo_traveller us
10
2026-03-20 via Nuitee