BERG & BERG Hotel - Kerns Self-Check-in

Hotels
8.7 (1103 reviews)
18 Dorfstrasse , Kerns , ch

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and cozy hotel
Friendly staff
Good restaurant
Cons:
Issues with check-in process
Some cleanliness concerns
Room sizes varied significantly

Categories

Cleanliness
8.19
Mixed reviews regarding cleanliness; some mentioned unclean drinking glasses.
Service
9.16
Positive sentiments about service, particularly check-in assistance.
Location
8.7
Good location close to main attractions, though some concerns about parking.
Room Quality
8.15
Rooms received mixed reviews; some praised size while others noted smallness.
Amenities
9.18
Amenities like heated toilet and coffee pods received positive feedback.
Value for Money
8.64
Overall perceived as a good value for the price.
Food and Beverage
8.69
The restaurant was positively mentioned for pizza and pasta.
Overall Experience
8.86
Overall sentiment is positive, reflecting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Mountain Views and Free Bikes
Enjoy stunning mountain views and explore the surroundings with complimentary bikes provided by Berg & Berg Hotel und Apartments.

Delicious Dining Options
Indulge in buffet and à la carte breakfast options, featuring warm dishes and local specialties, at the on-site restaurant. Fresh pastries and a coffee shop add to the culinary experience.

Family-Friendly Amenities
With family rooms, an indoor play area, and activities like skiing and cycling nearby, this hotel is perfect for a family getaway.

Book now at Berg & Berg Hotel und Apartments - Kerns and experience a memorable stay surrounded by nature and heritage.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1103 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
P
Pascal solo_traveller ch
5
Cons:

Bett. Zu klein zu hart

2026-05-08 via Nuitee
D
DMITRY solo_traveller pl
10
2026-05-07 via Nuitee
L
Luiz extended_group br
10
Excelente opção, fica a uns 20 minutos de Lucerna, mas o acesso é rápido e fácil estando de carro.
Pros:

Espaço, conforto e limpeza. Estávamos numa família de 4 pessoas, a experiência foi excelente.

2026-05-06 via Nuitee
R
Roland solo_traveller at
10
2026-05-06 via Nuitee
A
Antony family_with_children gb
10
Excellent
Pros:

How well kept the property was

Cons:

Privacy and value for money

2026-05-05 via Nuitee
W
Willem Eduard couple nl
10
Super voor doorreis hotel.
Pros:

Heel modern inchecken. Personeel op afstand heel behulpzaam. Heel nieuw, modernen schoon.

Cons:

Het bed stond tegen de muur dus niet van beide zijden instapbaar.

2026-05-05 via Nuitee
A
Alberto family_with_children ch
10
2026-05-05 via Nuitee
N
Natalja solo_traveller de
10
2026-05-05 via Nuitee
K
Kevin solo_traveller fr
8
2026-05-05 via Nuitee
J
Jakub family_with_children pl
10
2026-05-04 via Nuitee
P
Pasquale solo_traveller no
6
Pros:

La camera

Cons:

Mi avevano accettato il check anticipato, ed alla fine ho dovuto aspettare 6 ore fuori.

2026-05-04 via Nuitee
R
Ronny solo_traveller ch
7
Cons:

Cramped bathroom

2026-05-04 via Nuitee
P
Petra solo_traveller de
6
Pros:

Die Lage für Ausflüge nach Luzern und an die Seen war für uns perfekt.
Das Bett war sehr bequem. Parkplätze sind ausreichend vorhanden. Check in hat reibungslos funktioniert.

Cons:

Leider gab es nur sehr wenige Informationen in der Info Mappe. Da es keine Rezeption gibt, wäre das aus unserer Sicht sehr wichtig.
Das Frühstücksbuffet bot wenig Auswahl. Die moderne Küchenzeile in unserem Apartment war leider sehr minimalistisch ausgestattet.

2026-05-04 via Nuitee
R
Ruven Bärtschi solo_traveller ch
7
Pros:

Frühstück war grundsätzlich gut, eine Breite Auswahl war vorhanden. Die Aufbackgipfeli waren etwas Gewöhnungsbedürftig und könnten etwas grösser sein. Am Sonntag ebenfalls Zopf anzubieten, wäre sicherlich nicht falsch.

Cons:

Das Bett mit Stoffbezug finde aus Hygienischer Sicht nicht optimal gewählt. Keine Steckdosen/Lichtschalter beim Nachttisch um Handy einzustecken und das Hauptlicht zu steuern

2026-05-04 via Nuitee
K
Kateryna couple gb
5
Pros:

Unfortunately, the apartments were not as shown in the photos, which was very disappointing.

I also didn’t get any proper sleep due to the noise early in the morning. Starting from around 6 am, a bell was ringing every 15 minutes, and at about 6:45 a herd of cows passed by with very loud bells, which made the situation even worse.

Overall, the noise level made it impossible to rest, and it significantly affected the entire experience.

2026-05-04 via Nuitee
J
Jakub family_with_children pl
10
2026-05-04 via Nuitee
M
Monika family_with_children de
8
2026-05-04 via Nuitee
L
LAURENTIU solo_traveller ro
5
2026-05-03 via Nuitee
K
Koenraad solo_traveller be
8
2026-05-03 via Nuitee
S
S solo_traveller ch
8
Empfehlenswert👍
Pros:

Sehr sauber und freundliches Personal. Gute Ausstattung und optimale Lage. Alles sehr unkompliziert.

2026-05-03 via Nuitee