BERG & BERG Hotel - Kerns Self-Check-in

Hotels
8.7 (1539 reviews)
18 Dorfstrasse , Kerns , ch

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Clean and cozy hotel
Friendly staff
Good restaurant
Cons:
Issues with check-in process
Some cleanliness concerns
Room sizes varied significantly

Categories

Cleanliness
8.19
Mixed reviews regarding cleanliness; some mentioned unclean drinking glasses.
Service
9.16
Positive sentiments about service, particularly check-in assistance.
Location
8.7
Good location close to main attractions, though some concerns about parking.
Room Quality
8.15
Rooms received mixed reviews; some praised size while others noted smallness.
Amenities
9.18
Amenities like heated toilet and coffee pods received positive feedback.
Value for Money
8.64
Overall perceived as a good value for the price.
Food and Beverage
8.69
The restaurant was positively mentioned for pizza and pasta.
Overall Experience
8.86
Overall sentiment is positive, reflecting a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Mountain Views and Free Bikes
Enjoy stunning mountain views and explore the surroundings with complimentary bikes provided by Berg & Berg Hotel und Apartments.

Delicious Dining Options
Indulge in buffet and à la carte breakfast options, featuring warm dishes and local specialties, at the on-site restaurant. Fresh pastries and a coffee shop add to the culinary experience.

Family-Friendly Amenities
With family rooms, an indoor play area, and activities like skiing and cycling nearby, this hotel is perfect for a family getaway.

Book now at Berg & Berg Hotel und Apartments - Kerns and experience a memorable stay surrounded by nature and heritage.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1539 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.86
E
Estefania • solo_traveller • es
10
Pros:

Muy limpio, baño impecable, moderno y limpio.habitacion amplia facilidad de chek in. Justo detras se puede aparcar gratis.
Tuvimos un pequeño percance para ver la television y nos atendieron muy bien por telefono para poder solucionarlo

2026-07-18 • via Nuitee
אילן • solo_traveller • il
8
2026-07-18 • via Nuitee
O
ouderling • family_with_children • nl
9
2026-07-18 • via Nuitee
J
Julia • family_with_children • at
10
2026-07-17 • via Nuitee
J
Joel • solo_traveller • ch
8
Pros:

Bon petit-déjeuner dans les standards

Cons:

Manque un endroit pour ranger son vélo

2026-07-17 • via Nuitee
I
iyakup • family_with_children • tr
7
Cons:

Staff is not helpful

2026-07-17 • via Nuitee
Y
Yaser • family_with_children • sa
10
2026-07-17 • via Nuitee
D
Daniel • family_with_children • ch
5
Pros:

Sehr gutes Restaurant, die Pizza war hervorragend!
Das Personal war freundlich und das Zimmer sauber. Das einchecken hat gut funktioniert.
Super Standort, man ist schnell am Sarnersee oder Melchsee-Frutt, eine wunderschöne Region mit sehr freundlichen Menschen.

Cons:

Das Zimmer ist sehr klein, man kann sich kaum bewegen. Das es keine Schränke hat macht es noch kleiner, da man den Koffer und Tasche im Zimmer stehen lassen muss. Das Bad war sauber, aber auch sehr klein. Bei der Dusche lief das Wasser nicht richtig ab und das Dusch-WC funktionierte auch nicht.
Die Grösse war eigentlich bei der Buchung klar, und für 1-2 Nächte zum Wandern ok.
Für die Grösse und Komfort nach meinem Empfinden aber leider viel zu teuer.

2026-07-16 • via Nuitee
D
David • family_with_children • ch
8
2026-07-15 • via Nuitee
S
serif • extended_group • gb
10
2026-07-14 • via Nuitee
M
Matas • family_with_children • lt
7
Cons:

Nėra kondicionavimo, pastatytas tik vėjelis, ko nepakanka karštą vasaros naktį

2026-07-14 • via Nuitee
M
Matthias • couple • ch
8
2026-07-14 • via Nuitee
E
Ed • family_with_children • gb
9
Very comfortable
Pros:

Great location, very well furnished room

2026-07-13 • via Nuitee
Y
Yvonne • family_with_children • nl
7
Fijn voor een overnachting.
Pros:

Eigen keukentje, stijl heel modern.

Cons:

Met de hitte buiten was het binnen ook heel erg warm. Het viel bijna niet af te koelen.
Er lag een föhn in de badkamer, echter paste deze stekker nergens in een stopcontact.

2026-07-13 • via Nuitee
M
Merve • family_with_children • be
9
Pros:

It was clean and family friendly

Cons:

Air conditioner would be nice

2026-07-13 • via Nuitee
M
Maximilian • family_with_children • sk
7
Too many issues to come back
Pros:

Hotel is new and very nicely furnished and decorated. We got Nespresso machine. Sofa was prepared for us as a bed for kids. Location is good.

Cons:

Our room 101 was facing the road, I mean literally, when sleeping I had my head 1m away from the road. The biggest problem was that we could not close any of the 3 windows facing the street. There was simply a gap of 2 cm. All noise coming inside. You have no reception, it is self check-in hotel, there is nobody to complain. I called the number, nobody answered, nobody called us back. It was 4 of us for 2 nights. We got 3 Nespresso capsules, we got 3 cups, 3 duvets. Breakfast is 19 CHF per person, kids must pay full price. Matrasses are too soft. Hotel has no AC, in the apartment on ground floor we had 27 degrees in the evening in the room.

2026-07-12 • via Nuitee
سعد • couple • sa
9
Pros:

الهدوء والنظافة

Cons:

لا شيء

2026-07-12 • via Nuitee
G
Giovanni • family_with_children • nl
7
2026-07-12 • via Nuitee
A
andrew • couple • ch
8
2026-07-12 • via Nuitee
H
Hanh Thi Hong • family_with_children • dk
9
2026-07-11 • via Nuitee