Swing & Pillows - Armenian Victoria , Georgetown Penang

Hotels
7.8 (104 reviews)
179, Victoria Street , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Noise from outside
Shared bathroom cleanliness issues

Categories

Cleanliness
7.44
Several reviews praise the cleanliness, but some mention issues with shared bathrooms not being adequately clean.
Service
8.41
Positive mentions of helpful staff and good service throughout multiple reviews.
Location
8.45
Consistently noted as excellent by multiple reviewers for its convenience.
Room Quality
6.9
Mixed reviews; clean rooms but issues with noise, humidity, and lack of windows.
Amenities
7.93
Many amenities available, but some concerns about bathroom cleanliness and shared facilities.
Value for Money
7.89
Value perceived as good due to competitive pricing, despite some concerns about the amenities.
Food and Beverage
7.44
Limited mentions of food, but noise from nearby dining establishments noted negatively.
Overall Experience
7.91
Overall experience is generally positive with good service and location, but some issues with noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:34

Property Description

Convenient Location: Located in the heart of George Town near popular attractions like Penang Times Square and Straits Quay.

Comfortable Rooms: Air-conditioned rooms with shared bathrooms, free WiFi, and amenities like desks and kettles.

Nearby Attractions: Within walking distance of Wonderfood Museum, 1st Avenue Penang, and Rainbow Skywalk at Komtar.

Book now for an unforgettable stay at Swing & Pillows - Lebuh Victoria, Penang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 104 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
H
HAZRUL • solo_traveller • my
10
Pros:

Rashid help alot ..thanks to him cos he also a good staff ..

2026-06-06 • via Nuitee
J
Jamie • couple • gb
5
Comfy bed, but everything else very poor.
Pros:

The bed was comfortable.

Location was good.

Cons:

Air conditioning was terrible, we had it on cool and the fan on full power, but you could hardly feel anything coming out. What did come out had a foul odour which made the room smell, but we had no choice to keep this on due to how stuffy the room was.

We heard scurrying in the walls of our room multiple times, sounded like mice/rats for sure.

There were 4 showers, 3 of which had toilets in them, then one stand alone shower. Thankfully we got the stand alone shower for when we went, but as a result of people using the showers where toilets were also present, the seat was always soaking wet.

There was never any toilet roll. My partner asked the staff member who was cleaning the rooms one morning for toilet roll and he replied “no toilet roll”. My partner couldn’t believe it and said really? What kind of place doesn’t keep toilet roll?

The walls are extremely thin, you can hear everything. It seems the staff and residents that stay here insist on having their phones full volume at all times. I had to ask a guy who was sat in the seats at the start of the corridor to put in earphones as we were staying in a room halfway down the corridor with the door shut and could hear exactly what rubbish TikTok’s he was watching due to his rudeness.

The door locks worked when they wanted too and were frustrating to work at times.

2026-06-03 • via Nuitee
M
makoto • solo_traveller • jp
9
Pros:

Rashid'さんが親切だった。

Cons:

となりの飲食店の演奏がかなり聞こえる。0時まで営業しているので、その時間まではうるさい。

2026-06-02 • via Nuitee
M
mohammad • solo_traveller • bd
8
2026-06-01 • via Nuitee
L
Ludmilla • extended_group • be
5
Très inconfortable
Pros:

Climatisation, douche propres

Cons:

Bruit, tache de sang sur les draps, rats dans le plafond, aucun insonorisation, système de code défectueux, aucune fenêtre, mauvaise odeur.

2026-05-31 • via Nuitee
R
RAINBOW • couple • my
8
2026-05-30 • via Nuitee
A
Aziz • solo_traveller • my
10
Pros:

Rashid good staff

2026-05-24 • via Nuitee
A
Aullia • couple • id
10
Pros:

Rashid good

2026-05-19 • via Nuitee
M
Miftahul Jannah • solo_traveller • my
8
2026-05-14 • via Nuitee
A
Aullia • couple • id
10
Pros:

Rashid good

2026-05-09 • via Nuitee
H
HAZRUL • solo_traveller • my
10
2026-05-05 • via Nuitee
K
khasif • couple • my
10
Pros:

rashid great

2026-05-04 • via Nuitee
L
Léa • couple • fr
7
2026-05-04 • via Nuitee
P
peng • couple • us
10
Pros:

Rashid good

2026-05-01 • via Nuitee
S
Sara • solo_traveller • my
10
Pros:

Rashid great staff

2026-04-26 • via Nuitee
I
IO TONG • solo_traveller • pt
10
Pros:

All clear and great staff rashid

2026-04-24 • via Nuitee
M
MOHD FIRDAUS • couple • my
10
Pros:

Rashid great staff

2026-04-19 • via Nuitee
K
kelil • solo_traveller • fr
10
Pros:

Rashid gréât staff

2026-04-18 • via Nuitee
K
KAILAASINI • family_with_children • my
10
Pros:

Rashid great staff

2026-04-04 • via Nuitee
T
tanner • family_with_children • us
10
Pros:

Rashid kind staff

2026-04-02 • via Nuitee