Swing & Pillows - Armenian Victoria , Georgetown Penang

Hotels
7.8 (126 reviews)
179, Victoria Street , George Town , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Noise from outside
Shared bathroom cleanliness issues

Categories

Cleanliness
7.44
Several reviews praise the cleanliness, but some mention issues with shared bathrooms not being adequately clean.
Service
8.41
Positive mentions of helpful staff and good service throughout multiple reviews.
Location
8.45
Consistently noted as excellent by multiple reviewers for its convenience.
Room Quality
6.9
Mixed reviews; clean rooms but issues with noise, humidity, and lack of windows.
Amenities
7.93
Many amenities available, but some concerns about bathroom cleanliness and shared facilities.
Value for Money
7.89
Value perceived as good due to competitive pricing, despite some concerns about the amenities.
Food and Beverage
7.44
Limited mentions of food, but noise from nearby dining establishments noted negatively.
Overall Experience
7.91
Overall experience is generally positive with good service and location, but some issues with noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:34

Property Description

Convenient Location: Located in the heart of George Town near popular attractions like Penang Times Square and Straits Quay.

Comfortable Rooms: Air-conditioned rooms with shared bathrooms, free WiFi, and amenities like desks and kettles.

Nearby Attractions: Within walking distance of Wonderfood Museum, 1st Avenue Penang, and Rainbow Skywalk at Komtar.

Book now for an unforgettable stay at Swing & Pillows - Lebuh Victoria, Penang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 126 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
F
Franziska • solo_traveller • de
6
It’s okay for a few nights.
Pros:

The room was clean and self check in worked well.

Cons:

In the night there was loud music. In the bathroom where insects and toilet paper missing.

2026-09-17 • via Nuitee
J
Julia • couple • my
4
Не понравилось, не комфортно
Pros:

Месторасположение , пешком до центра

Cons:

Очень шумно

2026-09-15 • via Nuitee
N
Ngo Quang Anh • family_with_children • vn
10
Good stay in Penang.
Pros:

A good stay experience in Penang. Everything was very clean and the basic amenities were good. Nothing to complain about.

2026-09-09 • via Nuitee
A
Ahmad • solo_traveller • my
10
Pros:

Room clean all ok great staff rashid

2026-09-09 • via Nuitee
J
Jun Yi • family_with_children • my
10
Pros:

Room nice staff good Rashid

2026-09-09 • via Nuitee
S
STUDENT • solo_traveller • my
8
2026-09-03 • via Nuitee
J
jiawen • couple • cn
10
Pros:

Room clean staff good Rashid

2026-09-02 • via Nuitee
M
Maggie • family_with_children • gb
7
Ok for 1 night if you sleep after midnight
Pros:

Located close to centre. The room was modern and clean. The bed was comfortable. Check in was easy with a PIN number door code. There was a drinking Water dispenser and a shared fridge

Cons:

There was very very loud awful music that lasted until after midnight. The toilet was ok but the shower was inside the toilet cubicle . The cubicle was very small so it made it almost impossible to shower

2026-09-01 • via Nuitee
R
Ryota • solo_traveller • jp
10
Pros:

Rashid-staf

2026-08-28 • via Nuitee
T
Toailoa • solo_traveller • nz
10
Comfy as and everything you need
Pros:

Bed was comfy and facilities always clean . Staff kamran takes well care of the place I loved the room it was crisp and tidy. Kamran was really accommodating and let me stay a little longer as my bus was delayed . I like how place has iron and hair dryer and water and big fridge .

Cons:

There was a leak in the bathroom but someone came and fixed it next day so that was algoods and the stairs haha

2026-08-27 • via Nuitee
A
Amy • couple • gb
1
Wouldn’t recommend
Pros:

Good location and bed was comfy

Cons:

Toilets were often all fully occupied so couldn’t use. When they were free there was often no toilet roll. Room smelt of paint so bad that I woke up with a headache. Sounds of crawling in the walls at night (think rats or mice).

2026-08-05 • via Nuitee
I
Ian • solo_traveller • my
9
Pros:

Clean, comfortable, convenient!

Cons:

Noise at night from restaurants nearby. But all ends around 11pm

2026-07-21 • via Nuitee
K
kah chen • solo_traveller • my
10
Pros:

The staff Harvind bagus

2026-07-20 • via Nuitee
K
kah chen • solo_traveller • my
10
Pros:

Harvind bagus

2026-07-20 • via Nuitee
Z
Zoe • solo_traveller • au
5
Pros:

Good location

Cons:

Noisy at night from music at surrounding properties and other guests coming and going. Toilet frequently didn't have toilet paper.

2026-07-16 • via Nuitee
H
HAZRUL • solo_traveller • my
10
Pros:

I like the staff that always will cooperate and can be count on.i rate Ms ILLAYANA and another guy that got beard n smart guy.thank you for ur hospitality.will be back again soon.

2026-07-15 • via Nuitee
A
ain • couple • my
10
2026-07-14 • via Nuitee
M
Muhd • couple • my
10
Pros:

rashid good staff

2026-07-13 • via Nuitee
M
Marlon • couple • fr
7
Pros:

Super bien placé et quand on trouve la technique pour mettre les codes, c’est rigolo de voir les autres galérer

Cons:

Pas de fenêtre, l’impression d’être dans une cage et pas super bien insonorisé

2026-07-13 • via Nuitee
K
kah chen • solo_traveller • my
10
Pros:

Good staff ILLIYA baik

Cons:

No

2026-07-11 • via Nuitee