Extended Stay America Suites - San Jose - Edenvale - North

Hotels
•
Extended Stay America Suites
5.6 (299 reviews)
6199 San Ignacio Avenue , San Jose , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor maintenance
Bad service management

Categories

Cleanliness
2.93
The hotel was reported as dirty, with mentions of cockroaches and unsanitary conditions.
Service
8.4
Staff members were frequently mentioned as friendly and helpful despite some negative experiences.
Location
6.94
Location was generally liked, with comments indicating it was convenient.
Room Quality
4.89
Rooms were often described as in poor condition or unsatisfactory.
Amenities
4.92
Amenities were lacking, with issues like a broken elevator and missing breakfast.
Value for Money
5.88
Some guests felt they got what they paid for, but there were significant complaints about cleanliness.
Food and Beverage
6.93
Breakfast offerings seemed inadequate to many guests, though some did not partake.
Overall Experience
3.9
Overall satisfaction was low due to cleanliness and lack of service integrity.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Convenient Extended Stay Accommodations
Located in San Jose, the Extended Stay America - San Jose - Edenvale - North is tailored for longer stays, boasting kitchenette-equipped rooms. Enjoy free WiFi, a 24-hour front desk, and a complimentary grab-and-go breakfast.

Fully Equipped Kitchenettes
Each room features a stove-top, microwave, and fridge for your convenience. Additionally, make use of laundry facilities, ironing amenities, and plush bedding with extra pillows.

Ideal Location and Complimentary Parking
Situated near IBM Almaden, Hitachi/Western Digital, and the San Jose Convention Center, our property offers free onsite parking. Book now for a comfortable extended stay experience.

Important information:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.
Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 299 reviews
Cleanliness: 2.93
Service: 8.4
Location: 6.94
Room Quality: 4.89
Amenities: 4.92
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 3.9
L
Lara • solo_traveller • us
10
Excellent
Pros:

Location was excellent and the staff was all very friendly

2026-02-13 • via Nuitee
E
Elsa • extended_group • us
10
Pros:

Not bad

2026-01-19 • via Nuitee
V
Virginia • couple • us
6
Cons:

No toiletries on room

2026-01-19 • via Nuitee
M
Martin • couple • us
9
Cons:

Everything

2026-01-19 • via Nuitee
S
Samuel • couple • us
1
Not good will never stay here again or any other extended stays
Pros:

The older lady that helped me when i found roaches in my room

Cons:

The roaches and the one i killed and brought to the front desk

2026-01-19 • via Nuitee
K
Kwesi • family_with_children • us
10
Pros:

The room

Cons:

Door

2026-01-14 • via Nuitee
P
Perla7 • family_with_children • us
10
Pros:

Great staff members and extremely helpful

2026-01-13 • via Nuitee
P
Perla7 • family_with_children • us
10
Pros:

The staff is very kind and extremely helpful

2026-01-13 • via Nuitee
P
Perla7 • family_with_children • us
10
Pros:

Love the staff. Very friendly and extremely helpful

2026-01-13 • via Nuitee
P
Perla7 • family_with_children • us
10
Pros:

The staff was very friendly and extremely helpful.

2026-01-05 • via Nuitee
P
Perla7 • family_with_children • us
10
Pros:

The staff members were very friendly and extremely helpful

2026-01-05 • via Nuitee
C
Corina • family_with_children • us
10
2025-12-31 • via Nuitee
C
Corina • family_with_children • us
10
2025-12-31 • via Nuitee
K
Kirsty • couple • us
1
WILL NEVER STAY THERE AGAIN
Pros:

Honestly? Not much. It was dirty, our door wouldnt close without slamming it, there was roaches in the bathroom and bedroom, the stairwell had holes in the walls and animal urine all over the place. It hadn’t been cleaned in days. The whole place was dirty.

Cons:

Everything. Was highly unsatisfied and when I reached out for a refund they wouldn’t give me one. It’s a selfish corporation that’s greedy, charging over $100 for a dirty, unsanitary, unsafe hotel room. Will never be staying there again.

2025-12-29 • via Nuitee
J
Johnny • solo_traveller • us
1
2025-12-24 • via Nuitee
B
Brown • couple • us
6
I was cool here I like the location price I just wish the elevator worked
Pros:

The staff

Cons:

Ran down elevator broken

2025-12-22 • via Nuitee
B
Brown • couple • us
8
Mold and roaches
Pros:

Nothing

Cons:

Ran down

2025-12-19 • via Nuitee
E
Evelyn • solo_traveller • us
1
2025-12-16 • via Nuitee
S
Santiago • family_with_children • us
8
2025-12-15 • via Nuitee
B
Brown • extended_group • us
10
It was kind of scary and moldy
Pros:

Price

Cons:

Mold

2025-12-11 • via Nuitee