Holiday Inn Express & Suites Buford - Mall of Georgia by IHG

Hotels
•
Holiday Inn Express
9.4 (281 reviews)
2730 Mall of Georgia Boulevard , Buford , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff (named in reviews)
Clean rooms and strong housekeeping
Great location (walking distance to Mall of Georgia)
Good complimentary breakfast (hot, fresh, variety)
Comfortable beds and blackout curtains
Good value/affordable
Pool and fitness room available
Cons:
Slow or concerning elevators
Occasional breakfast area disorganization/limited options
Isolated cleanliness issue noted (bathroom, towels on floor)
Parking lot exit difficult
Occasional room issues (shower leak, room readiness/separate floors)
Noisy toilet flush reported
Cooler AC in exercise room

Categories

Cleanliness
9
Widely praised: multiple guests report clean rooms and pleasant smells; housekeeping called amazing. One guest reported a bathroom not very clean with towels on the floor, so slight deduction from perfect.
Service
9.8
Consistently strong positive mentions — staff described as friendly, accommodating and by name (Ashlee, Stephania, Jessica); easy check-in/check-out and helpful service throughout.
Location
9.6
Recurrently highlighted as a major strength: convenient, walking distance to Mall of Georgia and close to shopping/dining — described as a fantastic location by several guests.
Room Quality
9.4
Rooms described as new, comfortable, with blackout curtains and needed amenities; generally clean and comfortable though isolated issues noted (shower leak, room readiness/room placement differences).
Amenities
8.8
Amenities include a pool and a good fitness room which guests liked; some negatives mention slow elevators and cooler AC in the exercise room, so amenities are good but with minor operational issues.
Value for Money
9.6
Multiple guests explicitly note good value and affordability — described as good value for money and affordable while delivering comfortable accommodations.
Food and Beverage
9.2
Breakfast repeatedly praised as good, hot and fresh with a nice variety, though occasional criticisms about a messy breakfast area, limited options for some, and attention to detail at times.
Overall Experience
9.8
Overall sentiment is highly positive: many guests said they'd stay again, described stays as excellent/wonderful, praising cleanliness, staff, breakfast and location; only minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Accommodations
Experience comfort and convenience in our modern rooms and suites, equipped with all the amenities you need for a relaxing stay.

Complimentary Breakfast
Start your day right with our complimentary breakfast featuring a variety of delicious options to fuel your adventures in Buford.

Convenient Location
Located near popular attractions like the Mall of Georgia, our hotel is the perfect home base for exploring all that the area has to offer.

Book your stay at Holiday Inn Express & Suites Buford - Mall of Georgia today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 281 reviews
Cleanliness: 9
Service: 9.8
Location: 9.6
Room Quality: 9.4
Amenities: 8.8
Value for Money: 9.6
Food and Beverage: 9.2
Overall Experience: 9.8
K
Kelly DeShazo • solo_traveller • us
9
2026-11-03 • via Nuitee
C
Cassandra • extended_group • us
8
Great place and value!
Pros:

The staff was great. They were all so friendly. Especially Ashlee, she made the check in process a breeze. The breakfast was good, typical for hotel breakfast. The rooms were clean and comfortable.

Cons:

The room I was told would be ready when I got there was not, so I had rooms on different floors instead of next to each other.

2026-10-27 • via Nuitee
P
Paula • solo_traveller • us
8
2026-10-27 • via Nuitee
A
Anthony • couple • us
10
Pros:

Everything

Cons:

When u flush the toilet , the bowl makes a loud noise until it is full of water

2026-10-25 • via Nuitee
M
Mark • couple • us
10
It was fine
Pros:

New, clean, comfortable bed and room, great breakfast.

Cons:

Cooler AC in exercise room

2026-10-22 • via Nuitee
A
AmaNada • couple • us
10
Pros:

Beautiful

Cons:

Nothing

2026-10-15 • via Nuitee
W
William • couple • us
9
Fun
Pros:

Pool

Cons:

Breakfast

2026-09-18 • via Nuitee
G
Grace • solo_traveller • us
10
Clean, great breakfast, hotel staff friendly and acted pleased to answer our questions.
Pros:

Clean, smelled great like Disney.

Cons:

Four of us checked in to a double queen suite but there were only three sets of towels. Not a big deal, but we’ve noticed more hotels doing that purposefully. If four people are on the reservation, it’s reasonable to expect four sets of towels.

2026-09-15 • via Nuitee
D
Darrian • couple • us
10
Close to location for work related class.
Pros:

Everything was very clean!

Cons:

Elevator was a bit slow.

2026-09-14 • via Nuitee
R
Roberto • family_with_children • us
9
Pros:

Very clean and friendly staff.

2026-09-09 • via Nuitee
J
Jennifer • solo_traveller • us
9
Would definitely stay here again.
Pros:

It was quiet and comfortable and clean. The blackout curtains were great. The housekeeping staff was amazing. The breakfast was really good too.

Cons:

The parking lot was really annoying to get out of. Our shower leaked.

2026-09-08 • via Nuitee
K
Kiesha • solo_traveller • us
8
2026-09-01 • via Nuitee
S
Stacey • family_with_children • us
10
Excellent!
Pros:

Check in was easy and the counter person was very nice! She was accommodating and gave us rooms that had an adjoining door as we traveled with our daughter. Check out the next morning was pleasant as that counter person was very nice as well. Breakfast was hot and delicious! Room was clean and and had everything we needed.

2026-08-31 • via Nuitee
M
Maria F • family_with_children • us
10
Excelente ubicación!
Pros:

La ubicación fue fantástica, el personal educado , atento y dispuesto a ayudar!

Cons:

El área del desayuno estuvo un poco desordenada y faltaba atención a los detalles!

2026-08-26 • via Nuitee
J
Jason • family_with_children • us
10
2026-08-23 • via Nuitee
J
Jodi • family_with_children • us
10
2026-08-23 • via Nuitee
W
Witherspoon • solo_traveller • us
10
2026-08-19 • via Nuitee
R
Ryan • solo_traveller • us
9
Great location, staff was friendly.
Pros:

Great location close to thing to do

Cons:

The elevators were slow and a little scary.

2026-08-11 • via Nuitee
S
Sissy Riley • family_with_children • us
10
Had a wonderful stay—clean, comfortable, and welcoming!
Pros:

Location of hotel was perfect. Walking distance to Mall of Georgia. Staff was exceptional. Entire hotel was clean. Breakfast was fresh everyday.

Cons:

Nothing

2026-08-05 • via Nuitee
W
Wallace • solo_traveller • us
9
2026-08-05 • via Nuitee