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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Free wired internet
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Internet access
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Convenient Location
Well-Equipped Units
Family-Friendly Accommodation
Experience comfort and convenience at ALAYA 14 APARTMENT and HOTEL BA ĐÌNH. Book now for an unforgettable stay in Hanoi!
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Location
Guest Reviews
như nhà mình
Apartamento bien equipado. Instalaciones muy limpias. Cama super cómoda. De los mejores apartamentos del norte de Vietnam.
Chambre/studio très confortable !
Au calme, bien équipé (conforme aux photos). Le quartier est calme avec de nombreux cafés aux alentours et de quoi se restaurer facilement. Parking abrité et sécurisé pour scooter très pratique. Communication réactive avec le manager 👍🏻. Je recommande notamment pour des séjours un peu long !
ok
The neighborhood is quiet
Good location as the apartment is very near to city center
Room is well-equipped, everything I need was always available
Nothing
I live in Hanoi and stay at different hotels and apartments to experience different parts of the city. This apartment is located in the Japanese area of Hanoi, which has a lot of authentic Japanese restaurants and cafes. The apartment looked like the pictures and it was very clean and comfortable. The bed was comfortable and the kitchen had a full set of kitchenware.
Nothing really, I enjoyed the apartment and would return.
Clean, well maintained, good location, modern furnishings
Construction going on across the alley until 0200am!
The apartment was perfect and very nice. We feel there like we are at home.
The host promised us check-in at 5 A.M. many days before our arrival. I made sure about the check-in at 5 A.M. 2 days before AGAIN and the host wrote me, that check-in at this time Is really ok.
So we arrived at 5 A.M. And nobody was there to open for us. We wrote to the host, we rang the doorbell, we knocked the door but nobody came to open.
After 3 hours security guy came to reception and he told us that we can check-in at 14:00 and if we want to check-in at 8 A.M., there will be addictional fee. That we refused, because the host promised us check-in at 5 A.M. and he didn't fulfill it. Finally he gave us different room from 8 A.M. to 2 P.M. and at 2 P.M. they gave us the room that we paid for.
That was really terrible experience with check-in. SO, if the host promises you check-in before 2 P.M., don't believe him because he is not able to do it.
Nice apartment located in the small alley, the flat is fully furnished with new equippments. The only one thing is that it could be a bit challenge to find for the first time.
They service is very poor and the one who called her self the hotel management dont knows how to treat his cúutomer as well
They can’t clean the room
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