Face D'or Luxury Serviced Apartments

Hotels
9.9 (24 reviews)
Unterer Mattenweg 54 , Zermatt , ch

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
Sauna
Hammam
Non-smoking throughout
Steam room
See all facilities

Review Highlights

Pros:
Luxurious
Great location
High-quality food
Friendly hosts
Cons:
Challenge with upstairs room temperature
Limited stay length

Categories

Cleanliness
10
Clean, spacious, and luxurious environment with high standards of hygiene.
Service
10
Hosts were very responsive and accommodating, providing exceptional service.
Location
10
Central location with easy access and beautiful views of Matterhorn.
Room Quality
9.8
Modern and well-appointed rooms with high-end luxury accommodations.
Amenities
9.8
Luxurious amenities including a spa and well-equipped kitchen.
Value for Money
9.8
Great value considering the quality of accommodations and included breakfast.
Food and Beverage
9.8
High-quality breakfast service, delicious and made to order.
Overall Experience
10
Overall exceptional stay with beautiful views and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:45

Property Description

Luxurious Accommodation with Spa Facilities
Indulge in a stay at Face d'Or, where you can relax in the steam room, sauna, and hammam, or take in stunning mountain views from the comfort of your room.

Well-Appointed Units with Modern Amenities
Each unit at our hotel features a fully equipped kitchen, a cozy seating area, and modern conveniences like a flat-screen TV, free WiFi, and a safety deposit box for your peace of mind.

Delicious Breakfast Options and Outdoor Activities
Start your day right with a delicious breakfast offering a variety of options. Then, venture outdoors for some skiing or unwind in the garden surrounded by natural beauty.

Book now for an unforgettable stay at Face d'Or in Zermatt!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.9
Based on 24 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 10
M
Mohamed couple ae
10
Pros:

Everything, Specially private time at the Spa

Cons:

Nothing

2026-02-12 via Nuitee
L
Loralyn family_with_children us
10
We had a wonderful stay. Views from the apartment of the Matterhorn were beautiful.
Pros:

The breakfast was very good. Arrived on time on all 3 mornings. Serving portions provided were just perfect and the croissants were very fresh and tasty.

Cons:

All was great.

2026-01-19 via Nuitee
T
tahnee extended_group us
10
very comfortable for everything
Pros:

the apartment is very clean and spacious for a family, very near to station and to everything ,very good breakfast ,there is a 1 free wine but we are not a drinker ,we stay with a balcony but it was cold during our stay but during summer the balcony is very comfortable sitting down facing to mountain , owner is very accommodating , we will stay here next time we visit zermatt

2026-01-19 via Nuitee
G
Giovanni Carlo extended_group it
10
Amazing place in central Zermatt with stunning Matterhorn views. Modern apartments, great hospitality, and a fantastic s
2025-12-14 via Nuitee
L
lauriane family_with_children fr
9
Pros:

magnifique appartement, très confortable et bien situé.
Le spa est extraordinaire.
Le petit déjeuner de grande qualité
Et Magdanela très réceptive et accueillante

2025-10-26 via Nuitee
R
Robin extended_group ch
10
2025-10-23 via Nuitee
L
ling extended_group cn
10
干净舒适,不想离开
Pros:

房间内的设施和备品都很不错,尤其阳台可以看马特洪峰,太赞了

Cons:

none

2025-10-03 via Nuitee
M
Melody extended_group us
10
Amazing Zematt Condo
Pros:

It was a very modern and updated condo. The hosts Magdalena and Joel were very accommodating.
The breakfast service was definitely a bonus!!
I wish we could have stayed longer and can highly recommend it.

Cons:

That we couldn't stay longer to enjoy the spa.

2025-10-01 via Nuitee
F
fran extended_group us
10
2025-08-24 via Nuitee
S
Susan family_with_children us
10
A luxurious stay with amazing views and amenities!
Pros:

The penthouse unit was beautifully and tastefully decorated, and the kitchen was well appointed. The beds were comfortable and linens were in line with high-end luxury accommodations. The deck was large and beautiful, and the view of the Matterhorn was amazing. We loved the relaxing spa area, which our unit had direct access to, being on the same level. And the breakfast was such a luxurious plus- so delicious, made to order and promptly delivered at the time requested. Joel and Magdalena were very responsive and took care of our every need. It felt like we were staying at a Four Seasons property.

Cons:

While our dislikes are greatly outweighed by our likes and the amazing quality of the property, I will note that the upstairs rooms were hot and hard to cool off at night with the small window openings. Those sleeping upstairs found it hard to get a good night of sleep. They kindly provided fans, but unfortunately it was not enough to get the cool air outside to flow inside.

2025-08-10 via Nuitee
B
bae family_with_children kr
10
Cons:

이곳은 여행이 대부분인데 반지하(지상층)에 숙소라고 하는것은 문제가 있다고 생각함 전망도 중요한 부분인데 지하에서 무슨조망이 있다고 하는지 ?

2025-08-01 via Nuitee
S
Sejal family_with_children us
10
Luxurious and welcoming
Pros:

This is a piece if luxury in the gorgeous Swiss Alps. Its so clean, so spacious, so luxurious, and so welcoming.

2025-07-31 via Nuitee
M
Martina family_with_children se
10
2025-07-27 via Nuitee
Y
Y.H. extended_group tw
10
We really have great time in here. Beautiful
Pros:

設備很新、早餐超級豐富。
推薦給大家庭的旅客住頂樓,真的是房子美、景色美、屋主又很貼心。
另外有寄送行李到火車站的服務,屋主人和善、訊息很快回覆。

Cons:

頂樓房屋的密碼要有變化比較安全

2025-07-07 via Nuitee
D
Donna group au
10
Location, accommodation and host were perfect!!
Pros:

Our host (Joel and Magdalena) were amazing they arranged a taxi to pick us up from the train station. Joel meet us at the apartment, show us through the beautiful apartment and how to use everything. The accommodation is a new build beautifully decorated with a Wellness centre over looking Matterhorn, we had a yummy home cooked breakfast included deliver to our room. The location is central easy access to village and train station. We will be back!!

Cons:

We only had two nights there!!

2025-06-15 via Nuitee
H
Heather group gb
10
Amazing location with Matterhorn views and the most friendly attentive hosts
Pros:

The property was absolutely amazing
Very new and glitzy with all the up to date appliances you’d come to expect from a high end property

Cons:

Nothing it’s beautiful

2025-06-11 via Nuitee
R
Romaine family with young children gb
10
Amazing apartment, highly recommend and you won't regret it!
Pros:

Absolutely amazing apartment! So spacious and well equipment. The owners were so hospitable! We got an upgrade to our room with such a beautiful view of the mountains.

2025-04-18 via Nuitee
H
Hariharan group my
10
Perfect location and spotless apartment.
Pros:

Perfect location and the views from the stay were amazing. The place was spotless and the cleaning services each day were spot on. Breakfast was superb and service of it was on time. If I’m visiting Zermatt again, I will definitely be back to stay here again.

2025-04-02 via Nuitee
S
Svetlana group ch
10
A Slice of Heaven in the Heart of Nature
Pros:

Our stay at Face d’Or was absolutely exceptional! The entire facility is stunning – every detail is thoughtfully designed, and the atmosphere is both elegant and cozy. The wellness area is remarkable – a true haven of relaxation and beauty. But what truly made our stay unforgettable was Magdalena, the owner – the sweetest person on Earth! She made us feel so welcome and cared for from the moment we arrived. We genuinely enjoyed every minute of our time there and will definitely be coming back again. Highly recommended!

2025-03-23 via Nuitee
L
Liz family with young children us
10
We just felt in love with the confort, beauty and first class atention we got !
Pros:

Everything

2025-02-09 via Nuitee